I ordered from these people back in January 14th, I kept emailing them to check on my 2 joggers that I ordered and they kept saying that it's on its way. This little back and forth kept happening for... See more
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See what reviewers are saying
I am really happy with BETTR so far. A couple of weeks have passed since I started using their products but I can already feel a significant difference in my skin tone and general look. Their custo... See more
Company replied
I thought I'll give it a shot , website looked like there wasn't much on but I thought it might be a new company and I'll give them a chance . Delivery took 1 month even I payed premium. Never refunde... See more
Company replied
The cargo pants are not even similar to the ones announced. These are dropshipping products with no quality and they dont even help with returns, typical dropshipping policy, offering 50% refund of th... See more
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Company details
Written by the company
The only At-Home Professional-Level Skincare Solutions WITHOUT complication & headaches
Contact info
160 Robinson Road, #26-04 SBF Centre, 068914, Singapore, Singapore
- support@bettr.co
- bettr.co
Tried to scam customers at checkout…
Tried to scam customers at checkout with the bait click purchase for the additional package with the discount. Yall ain't slick.
October 11, 2021
Reply from Bettr
We're terribly sorry for making you feel that way.
There has been no such intention. Everything is quite transparent and simple, - the customer gets to select or ignore the recommended products. :)
Since I’ve started to use Bettr…
Since I’ve started to use Bettr products, my life has gotten so much Better ! Their delivery timings , packaging and product itself is simply amazing ! I’m happy I chose Bettr Men skin care products ❤️💯
October 11, 2021
Reply from Bettr
Thank you so much, David!
Wishing you that healthy and glowing skin you deserve, Fam!
Best skincare product that I've ever used. Very happy and will be buying again
Best skincare product
October 9, 2021
Reply from Bettr
Thank you so much Jordan!
It's been quite an honor for us to be of service to you and your skin's needs :)
Top service
I was very curious about their product and decided to try it but something went wrong with my delivery. After a few emails with their support, they decided to send me a new product without hesitation. I am very satisfied with their product!
October 6, 2021
Reply from Bettr
Cheers Wim!!
The pleasure of serving you has been ours.
Thank you so much for your understanding and kind comment.
Always here for you should you need assistance!
I give Bettr a one star because it…
I give Bettr a one star because it hasn't helped clear up my acne and I've been following the directions as directed. It was a waste of $107 for this product and I wish it had a lot more to offer.
October 6, 2021
Reply from Bettr
Hi Gaige! We're terribly sorry for your experience.
Wish we received an email from you regarding your concerns to provide proper guidance and assistance before starting the main routine. Some rare skin conditions may need a different routine than the one recommended for all.
However, our team has been left restless getting to know your case, so please expect to receive an email from support@bettr.co shortly!
I love it
I love it. After a long day, I wash my face and I go to sleep with my face feeling super fresh
October 5, 2021
Reply from Bettr
There you go, Eric! Your skin deserves that fresh & healthy feeling.
We're always here for you should you need any assistance!
Reply from Bettr
Cheers Simon!
Thank you so much for the awesome feedback. Truly appreciate it!
Love using all the products from Bettr…
Love using all the products from Bettr it makes my skin feel so much better n smooth 🥰 Highly recommend ones
September 22, 2021
Unprompted review
Reply from Bettr
Thank you for the warm feedback, Dharvin!
Here's to your healthy & smooth skin 🙌
Fast shipping and great service!
Fast shipping and great customer service. Most of these companies for example lumin do not have a good shipping connection to Europe or Sweden. But these guys use some kind of third party logistics in EU so shipping is much faster and no hassle with customs etc. They shipped straight to the door. Really happy client.
Regarding the product I am really happy with it. Packaging is gorgeous and my skin is much better than before after 2 weeks of use.
September 16, 2021
Unprompted review
Reply from Bettr
Thank you so much for the kind feedback Fam!
We couldn't be happier and more grateful for the pleasure of assisting you and being a part of your skin game.
Always here for you!
Great products, and amazing people behind them!
After a great experience getting and using my first order of Bettr products, I ordered two more trio packs, but after a few weeks they had not yet arrived. Their customer support was very helpful and was genuinely concerned, assuring me the delay was unavoidable because of the pandemic but it would arrive soon - which it did after a week.
When I opened my shipment, I found one of the tubes was faulty and some product had leaked out. I sent photos to the same customer support executive and within half an hour I got notice on email that a shipment was on the way to replace the damaged tube along with a token to make things - bettr. :-)
I haven't experienced client support this warm and responsive yet - these guys don't just make awesome products that really work - they genuinely care about their customers. So buy with confidence! They are the real deal, and rock big time.
September 13, 2021
Unprompted review
Reply from Bettr
Thank you so much for the heartwarming feedback Fam!
It's been an absolute honor to have you in the Bettr Family. Thank you for trusting Bettr's legacy & sticking with us.
Our team will continue providing the quality service & products you deserve :)
My first shipment didn't arrive for…
My first shipment didn't arrive for over two months, however once I got in touch with support they sent my order with DHL express delivery which took 3 days as well as an extra skincare bag for the inconvenience. Great support, but still a bit disappointed with my initial delivery
September 10, 2021
Reply from Bettr
Dear Sebastien, we're beyond grateful for the kind comments on the service you've received and honest feedback about the inconveniences faced on the way. Please allow us to apologize a thousand more times and ensure you that you'll always receive the great service our team is known for providing.
We hope we’ll have the opportunity to bring the number of stars into a solid 5 in the nearest future!
5 STARS!!!
5 STARS!!!
Bettr is just amazing! It feels great on the skin, it's super easy to use, and the result speaks for itself! I'm in my mid-30s and have been looking for a suitable facial care product for years and finally found it in Bettr! Definitely try it out! ;)
September 10, 2021
Unprompted review
Reply from Bettr
Cheers Manuel!
We're so so grateful for your presence in the Bettr Family. Being of service to your glowing and healthy skin is what makes our days better.
Thanks for the awesome feedback!
Shockingly Simple Yet Effective
My whole experience with the brand was beyond my expectation. I bought this on a whim for my brother and I will definitely be purchasing it again. He has really dry skin that would flake during winters. Other moisturizers would make him breakout but this didn't. The cleanser didn't leave his face tight after I washed it off.
Hands down the best simple routine for men that works.
September 1, 2021
Unprompted review
Reply from Bettr
Thank you so much for the insightful feedback! We're beyond grateful for letting us hear the begging voice of your skin! Here's to your natural healthy-looking Skin...
This rating is for the shipping error
This rating is for the shipping error. The support team was very very helpful in sorting the issue out and left no stone unturned to ensure the delivery of my order.
My order is finally on its way. Excited to start using it.
August 27, 2021
Reply from Bettr
Dear Rohit, we haven't made any changes to the address mentioned by you while placing the order. Hence, everything has been done according to the order details provided. We're so sorry for the inconvenience you have faced during the delivery process. Our team will contact you immediately to offer assistance.
Better than anything else.
I love this product ,it makes my skin softer and looks just great.i had some problems with my face and forhead , at the biggining i didnt belive this can do anything coz there are many companies promise yiu many things but when i put this cream it made a wonderfull change and i said to myself i will nit buy anything else.i just love it.
August 27, 2021
Unprompted review
Reply from Bettr
Exactly! It's all about commitment and determination, Mz!
We're so delighted to have been able to help you.
Reply from Bettr
YES! Agree, Pimm's! Love to hear it from you!
A Must Have!!
A great product, great design, great packaging, both feels & smells great! Absolutely amazing!!😊
August 27, 2021
Unprompted review
Reply from Bettr
Thank you for the great feedback!
Bought for my bf and noticed he's got…
Bought for my bf and noticed he's got bright and tight skin after using for roughly a month then I stole it from him. Not just men's skincare but my skincare now! Love the products so far and waiting to see more product lines from Bettr.
August 27, 2021
Unprompted review
Reply from Bettr
That's such an engaging and heartwarming experience!!! Thank you so much for sharing. Glad to have you both in our Bettr Family. :)
Just after the first week I could feel…
Just after the first week I could feel a big difference on my reflection. My face is clean, soft and purified. I love the Bettr product!
August 17, 2021
Reply from Bettr
We love hearing back from you, Gilbert! Always here in case you need further help or guidance. Cheers!
It is an amazing product
It is an amazing product. I got delivery by DHL Express. Super fast. Love it 3,000.
August 6, 2021
Reply from Bettr
Thank you so much!
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