Ordered an item from them and they delivered something completely different. Despite me sending photos of the item received vs the photo in My Orders on *their* website, they still say they sent the... See more
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This is the second time I have purchased from BikeInn/TradeInn. The first time was a good experience. I recently ordered two SRAM brake levers-the image of the brake lever clearly had the SRAM matchm... See more
Ordered some cycling shoes. Weeks waiting and estimated delivery date changed multiple times. No communication until finally I get an email telling me my selected shoes are not available and telling m... See more
SUPER SLOW!!! I think they order from china when you place an order then forward it from Spain. It took them 8 days to "prepare" my order for shipment, even though everything I ordered was "availabl... See more
How do you get a 3.5 rating
How do you get a 3.5 rating? Mathematics says it's 2.5
Even that is alot higher rating than I've seen elsewhere.
Some folks get lucky with these scammers, but far too many, including me, don't.
They sell product they don't have, and THEN, try to find it elsewhere. Ifnthey don't have access to it, they just don't bother.
They inform you of none of this, until long past the shpping due date, and only if you ask. At that point they tell you to cancel your order, or wait. They don't even look at your order, just endless robotic emails, telling you how much they care about their customers.
Good luck with returns, or refunds. You might get one if you pay to ship your item back, if you get lucky. Too many dont.
Take your chances
May 2, 2022
Unprompted review
Was dubious about buying from abroad as…
Was dubious about buying from abroad as I live in the UK but they had some great low prices so I took a chance.
Item arrived within a week and was not hit for any extra import duties. I would use again.
March 4, 2022
Unprompted review
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