BilligVVS.no Reviews 

4,465
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This is a great online shop where you can find a lot of useful things for equipping your home fully. Recently I moved to a new flat and I was confused about where I should buy all the things because... See more

Rated 1 out of 5 stars

I received a defective thermostatic mixing valve. Customer service has been extremely slow to respond and has repeatedly shifted responsibility to the manufacturer instead of resolving the issue. As a... See more

Company replied

Company details

  1. Plumber
  2. also in
  3. Bathroom Remodeler
  4. Heating Equipment Supplier
  5. Kitchen Remodeler
  6. Lighting Store

Written by the company

BilligVVS.no er en norsk nettbutikk med fokus på salg av VVS-produkter til både privatpersoner og profesjonelle. Vårt mål er å gjøre det enkelt, raskt og trygt å handle VVS på nett – alltid med fokus på lave priser, høy kvalitet og god service. Vi tilbyr et bredt utvalg av produkter innen blant annet bad, kjøkken, varme, ventilasjon og installasjon. Enten du står overfor en større renovering, et nybygg eller bare mangler en reservedel, jobber vi for å tilby de riktige produktene til konkurransedyktige priser. Hos BilligVVS.no står kundeopplevelsen i sentrum. Vi legger vekt på rask levering, et stort utvalg og kundeservice som er klare til å hjelpe med både små og store spørsmål. Vi vet at det kan være utfordrende å finne de riktige VVS-løsningene, og derfor gjør vi vårt beste for å veilede kundene våre gjennom hele kjøpsprosessen. Vi samarbeider med anerkjente leverandører og merkevarer for å sikre høy kvalitet og holdbare løsninger i vårt sortiment. Samtidig følger vi utviklingen i markedet tett for å kunne tilby moderne produkter som matcher kundenes behov og forventninger. Hos BilligVVS.no handler det ikke bare om VVS-produkter – det handler om å skape verdi, tillit og gode opplevelser for kundene våre hver eneste dag.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(4,465)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Defective Product and Extremely Slow Customer Service

I received a defective thermostatic mixing valve. Customer service has been extremely slow to respond and has repeatedly shifted responsibility to the manufacturer instead of resolving the issue. As a result, my project has now been delayed for more than a week and a half. Despite multiple exchanges, the problem is still not resolved. I expected a much higher level of customer service and support.

June 9, 2026
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hi Peder

We understand your frustration, especially when a defective product has delayed your project. In some cases, we need to involve the manufacturer to assess a technical defect correctly, but we understand that this does not make the waiting time any less frustrating from your perspective. We are sorry that the process has taken longer than expected and that you feel the issue has not been resolved satisfactorily.

Kind regards,
Jesper / BilligVVS AS

Rated 5 out of 5 stars

Fast delivery and quality items

May 21, 2026
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hi Silviu
Thank you for this fine 5-star review :-) Good to read that the delivery time var satisfying, as well as the quality of the products :-)
Kind regards
Jan / BilligVVS

Rated 5 out of 5 stars

Raks og presis levering

Enkelt å handle, rask log presis levering

October 21, 2025
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hej Widar
tack för den fina recensionen du har gett oss här. Trevligt att du är nöjd med att ha handlat hos oss :-)
Med vänliga hälsningar
Jan / BilligVVS

Rated 1 out of 5 stars

It still has not turned up!!

June 23, 2025
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hi Martin.
If there is a package you have yet to receive, you just need to open a case via our website.
Then, our customer service team will promptly take care of it and assist us.
It's rather unfortunate that we aren't made aware of it and have to read about it here.
So, please use our contact form on the website, and my colleagues will quickly help you.
Kind regards
Jan / BilligVVS

Rated 5 out of 5 stars

Rask levering

Rask levering, god informasjon, suverent produkt.

May 12, 2025
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hej Anders
Mange tak for en flot bedømmelse og for de rosende ord.
Med vennlig hilsen
Jan / BilligVVS

Rated 5 out of 5 stars

This is a great online shop where you…

This is a great online shop where you can find a lot of useful things for equipping your home fully. Recently I moved to a new flat and I was confused about where I should buy all the things because I didn’t know anything about it and usually all flats where I have lived were already equipped before my move.
Then somehow I stumbled upon BilligVVS online shop and after visiting the website I understood that I should buy what I need for my new home here. I bought a panel oven, vacuum cleaner, table, armchairs, lamps, cables and wires and other accessories on this website. I was really surprised by the cheapest prices and how easy it was to order everything even though I have never used this online shop before. The delivery time was pretty fast and all goods they delivered were high quality and without damage.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam website

Absolutely a scam website, I ordered a shower head online, paid and never received the item. I contacted customer service and was told I could cancel due to not being in stock. I said I would cancel and then told I was not able to cancel as the goods have been shipped. I still have not received anything. I called the customer service and was told that it was outside of operating hours, which made no sense as I called at 10 in the morning on a Friday. I called back and chose to speak to sales, was connected to someone and they found my case. After some discussion I chose to cancel my order, I was told it would be cancelled and sent an email. Have not received anything. Be very careful ordering from them, I have reported this case to the authorities. I have also looked into the parent company of this website and they have a terrible credit score and have many inkasso cases against them, mostly from transport companies DB Schenker and Postnord. Do not trust this website, order from Megaflis instead

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

You sent the package wrong

You sent the package wrong. Its stick in the pick up box and says i have no access to pick up and to contact customer service. First I lost the long weekend unable to work past the project as i had planned...
Its going to be a total waste of my time having to contact customer service at posten to sort out the problem you caused. Thanks
I have to wait til Tuesday to call them... I have no idea what the problem is. Im sure you made a mistake with it. I paid 150 kr for a 200 kr article and this is how it ships?

May 17, 2024
Unprompted review
BilligVVS.no logo

Reply from BilligVVS.no

Hey Michael
Unfortunately, you haven't wished to make a respons on our request for some order informations.
That's a shame.
Generally, I can say that the delivery of packages usually goes smoothly, but there may be something in your case that I unfortunately can't see. I apologize.
Best regards Jan / BilligVVS

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