Can't contact customer service. I only wanted to enquire about product availability for something that seems to have vanished but there's no email address. You either have to phone, or give a chatbot... See more
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Family favourites for over 60 years, Birds Eye have provided healthy fresh frozen food for generations. Find products, recipe ideas and more here.
Contact info
New Square 1, TW14 8HA, Feltham, United Kingdom
- birdseye.co.uk
DANGEROUS lack of quality control - health hazard…
Nov 2024 - DANGEROUS lack of quality control which is a real health hazard.
I bought an 18 pack of waffles which had lots of rotten blackeyes. They also had lots of black specs of shrapnel from the factory. I contacted BirdsEye and they just send out cut n paste letters and offered a voucher for £5 compensation, which in reality meant £1.50 compensation as the rotten produce cost £3.50. I shall now send the filthy waffles to the food standards agency.
Birds eye Burgers
Birds eye Burgers
Bland and garbage now ! No doubt they make mega profit.
Wont be buying Birds eye products again.
I bought a box of 12 chicken dippers…
I bought a box of 12 chicken dippers only to find there were only 11 in the box not 12,
Chicken gave us stomach upsets.
bought Birds eye chicken battered fillets in a special deal at our co op store. Cooked exactly as the packet. Did not even taste like chicken.My wife and I both spent the following night in the toilet . Still feeling rough the following day. Never again with Birds Eye.
Tasty Mediterranean pasta but
Tasty Mediterranean pasta but, the packaging rips way too easily
Plant protein Birds Eye shiteburgers
Bought the 'plant protein' version of these burgers from Birds Eye by mistake (or is it, why could I find none of the normal ones a week later?).
Tasted like a pile of manure. Horrible texture. Zero onion taste. I don't want this rubbish, I want the recipe as it was. Eff anyone who thinks this is a good idea. Birds Eye you are morons. Expensive and crap and I want my money back.
Something gross in my steamfresh
I’m dying at the reviews.
I found something odd in my steam fresh meal. Contacted this company on WhatsApp and submitted my complaint and a video.
They respond saying how can I help you as if they didn’t read the message and then conclude the message if you don’t respond in an hope saying contact us again if you have any other concerns. It just went round and round as no one is able to scroll up or give the common courtesy of allowing you time to respond. I was just as mad about the customer service as I was about finding some odd white chunk thing in my food!
I will defend Birds Eye
I will defend Birds Eye, they immediately resolved a problem I had and I'm very impressed. Perhaps if they read enough of the reviews they will change back to how their products used to be but compared to other companies they are very kind and considerate here's 5 stars for outstanding customer service.
birds eye express fries
Bought these chips on offer, and got 4 boxes for the freezer.
They're barely edible! (Two packs have gone in the bin! ).
Am surprised birds eye have put their name to them .
I suggest they look at how Mccain make their microwave chips ..they're far nicer !
disturbing textures to both chicken and fish fingers
I went off their chicken products long ago, always has nasty chewy bits in it.
the fish fingers no longer seem like fish fingers, they don't even break when you bend it in half they're a funny colour, funny texture and taste absolutely vile 😭
absolute DIRT 😭
Bought free from birdseye gluten free…
Bought free from birdseye gluten free cod fillets, all breadcrumbs no fish ! So disgusting used to be lovely 😡🤬
Birdseye Fish Fingers
Bought these fish fingers when my grandsons came to stay, what a disappointment. Tiny and the fish stayed in a grey tasteless lump, I cannot believe how Birdseye can put their name to this and how much they have deteriorated. Practically inedible.
BIRDESY FAKE CHICKEN - ITS A LIE !!!Ehis is a reiw on Birdseye chicken stir…
This is a riew on Birdseye chicken stir fry. IT SAYS CHICKEN BUT ITS NOT CHICKEN OR TOFU. WHAT EVER IT IS ITS NOT CHICKEN. WELCOME TO FAKE CHICKEN. FAKE MEATS WERE BANNED. I GUESS THEY ARE STILL PUSHING UN- NUTRITIONAL - WHAT EVER MAN MADE STUFF, BUT ITS NOT CHICKEN !!! WASTE OF MONEY THREW OUT THE NON CHICKEN BITES.
Birdseye chunky fish fillets
Bought Birdseye chunky fish fillets, wrongly assumed they were cod. I had dreadful pains in my stomach and I was sick after eating them. Even whilst I was eating them, the taste was vile and I covered in tomato sauce as I cannot afford to waste food. When I read the packet it said they were Basa, an imported fish from South East Asia. I am giving a negative review, I would not give it any stars but trustpilot give you no option to give zero.
Be aware
Be aware! BirdsEye chunky fish fingers DO NOT CONTAIN COD! They use Basa, cheap fish from Asia. They are Basa - in other words, fresh water Catfish, usually from the filthy rivers of the Mekong delta. Banned in several countries. Eat at your peril.
Changed the recipe for the fish, now it's completely inedible. Absolutely foul!!! …
Changed the recipe for the fish fingers. They are so disgusting, sloppy, soggy and nasty now, it seems like madness to do this, the old recipe was great. No one will buy them after tasting the new recipe, I know I won't. I don't like fish fingers, but I did like the birdseye ones, my son loved them. Now instead we threw the rest of the unused box in the bin.
Birdseye fish fingers used to be a…
Birdseye fish fingers used to be a treat for me but in the last few years the quality has really dropped so low I am giving up buying all types of fish fingers now, if Birdseye cant produce a decent fish finger no one can.
The fish finger looks OK but when its opened is nearly always gray or even darker, cod is supposed to be a white fish. I know fish as I had three fish and chips in the 1970s/1980s
There seems nowhere you can buy decent fish any more and we have all the seas around this island of ours, all the good fish is sold abroad instead of to us, in the uk so it seems that we have to have whats left over over. I could go on but this will do for now
Beef quarter pounders with plant…
Beef quarter pounders with plant protein - less beef, higher price, sloppy texture, no taste - Would get more pleasure from eating the box. They won't be featuring on My shopping list again. In the name of all that's holy - Why Birds Eye Why?
Another person ripped off by the…
Another person ripped off by the promise of a Playmobil figure. Did send a chasing email, but Birdseye did not respond. So they are flogging low grade poor food on the promise of a well renowned toy that is not sent out. What a con it is criminal. There was no "while stocks last" statement.
Save you money and buy a Playmobil figure direct it's cheaper than the fishfingers.
#### off birdseye about sums it up for…
#### off birdseye about sums it up for me
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