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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, frequently citing issues with quality, such as altered recipes, rubbery textures, and a lack of authentic flavor in items like chicken and fish. Some customers also reported finding foreign objects in their food. Consumers also felt that the pricing was disproportionate to the declining quality, noting that products had shrunk in size while prices remained high or increased. Some people mentioned that the products no longer contained the ingredients advertised, such as fish fingers made with pollock instead of cod, or chicken products with low meat content despite "100% chicken" claims.

What people talk about most

Product

People report negative experiences with product quality. Many consumers express disappointment, citing issues... See more

Quality

Reviewers consistently express strong dissatisfaction with product quality. Many consumers report that items... See more

Price

Users consistently express dissatisfaction with pricing, citing concerns about "shrinkflation" and high costs... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cooking instructions are wrong on Birdseye Mexican fish bake 380g. It’s raw when you follow the instructions needs to be cooked for a further 15 minutes. Not really convenient as this take the cooking... See more

Rated 1 out of 5 stars

We have stopped buying birds eye things completely now from potato waffles that taste funny, beef burgers stuffed with onion, pea flakes & so much fat, chicken breast things that I'm sure contain no... See more

Rated 1 out of 5 stars

I found fish bone shaped sharp glass like plastic inside my fish under the batter. I’ve reported as I am sure I swallowed one and I have a young toddler. They just keep making demands for photo after... See more

Rated 1 out of 5 stars

Can't contact customer service. I only wanted to enquire about product availability for something that seems to have vanished but there's no email address. You either have to phone, or give a chatbot... See more


Company details

  1. Food Manufacturer
  2. Food Producer
  3. Food Products Supplier
  4. Frozen Food Store

Information provided by various external sources

Family favourites for over 60 years, Birds Eye have provided healthy fresh frozen food for generations. Find products, recipe ideas and more here.


Contact info

1.2

Bad

TrustScore 1 out of 5

260 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Disgusting

Bought a packet of original beef burgers only to find they have added vegetable protein in. OMG it was disgusting, when cooked it was dry as cardboard and tasted foul. Will not be buying them again.

Complained to Birds Eye whose reply was they are no longer making the original beef burgers and that We're increasingly being told about the benefits of including more plant foods in our diets, both for health and sustainability purposes. Here at Birds Eye, we just want to help you all eat a little more goodness every day by providing a new recipe with the same great taste!

Stupid question Birds Eye, what the hell are vegetables if not plant based?????????

So yet again we are being dictated to as to what we are now having to eat.

Bring back the original beef burgers and let us the customer choose what we want to eat NOT YOU.
After all customers do have a brain, we can think for ourselves.

Will never be buying another Birds Eye product again.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Birdseye

I have had birdseye original beef burgers with onion for years , you have now changed them to plant based which are the worst burgers I have ever tasted . I will never buy birdseye plant based again. GO BACK TO ORIGINAL. Shame you can't give lower than one star .

May 5, 2024
Unprompted review
Rated 1 out of 5 stars

Vile hybrid beef/plant burger

Purchased a pack of Birds Eye quarter pounder beef burgers as I have been doing for years so I didn’t think to read the packet, big mistake. The recipe has been changed to include rehydrated plant protein and just 55% of the burger is beef, they are awful & will no longer be on my shopping list. Fortunately in looking for an alternative to what was once a family favourite, I found a certain supermarket that prides itself on high standards of animal welfare sells a box of 4 quarter pounder beef burgers containing 85% beef for a cheaper price than the beef plant hybrids now sold by Birds Eye.

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

Birds Eye chunky fish fingers wow how…

Birds Eye chunky fish fingers wow how foul are they one bit and all your left with is the taste of mould both my husband and I were appalled by them, straight in the bin and a complaint to Birds Eye Don’t buy they are disgusting , an hour and I still have the rank taste in my mouth and that was just one bite. Put me off for life 🤮

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Birds Eye Chicken Dippers

I purchased a bag of Birds Eye Chicken Dippers, thinking that they would be good as a quick snack but OMG, they tasted absolutely awful. I can only assume that the very fatty coating overpowers the taste of the chicken. This is something that will never again grace my shopping basket!

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Birds Eye quarter pounders with pea…

Birds Eye quarter pounders with pea protein. Absolutely awful, the texture and taste was a massive disappointment and will definitely not be buying again. I cannot believe that I prefer a shop's own brand to this, but I definitely do. Rubbish.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Birdseye Burgers with plan protein

Birdseye Burgers with plant protein should all be recalled!

Two bites in and within 5 mins i was running to the toilet squirting a like bottle of ketchup!

And before you say i undercooked.. NO as i cooked thoroughly. Recall this product

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

Beef Burgers with Plant Protein and…

Beef Burgers with Plant Protein and Onion. Are you serious. A Birds Eye beef burger has always been a little bit of a guilty pleasure. Occasional instead of a more expensive quality brand or homemade. I had a fancy for one the other day so scoured my local supermarkets only to find “Beef Burgers with Plant Protein and Onion” . Left with no other option I bought them. I ate one and binned the rest. Disgusting. Please go back to the original recipe and get rid of all the plant protein nonsense. Whoever came up with idea should be shot .

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

Plant Based food full animals!

Picked up a pack of their 'Plant Based' burgers only to find the next day when I went to cook them that they have egg and cheese in them! This isn't Plant Based food at all. Don't label your product plant based if it has animal product in it.

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

Cooked a mince beef&ale potato pie&bit…

Cooked a mince beef&ale potato pie&bit down on something that cracked my tooth&its a piece of plastic about size of a tooth, utterly disgusting&very very dangerous, what would of happened if I swallowed it, I have pic of it

March 15, 2024
Unprompted review
Rated 2 out of 5 stars

Cod in batter eew

Cod in batter. Poor quality fish it was grey looking and looked uncooked even though I left it in the oven 15 mins longer than recommended. Also yhe batter was twice as thick as the fish inside. Aldis is much better

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

Frozen Fish Fingers inedible

The fish in this product was truly disgusting. It stank to high heaven and was a gelatinous gristly lump which I could not cut through even with my sharpest knife. All 6 went straight into the bin and the other packet I'd bought was removed from my freezer and swiftly joined them.
I hadn't had a birds eye fish finger since I was a kid and my memory was that they were always good and tasty.
No longer it seems, judging by the recent reviews below which seem to echo a similar experience to mine.
I'm very interested to note that Birds Eye do not comment on their reviews here, but if by some chance they are reading this I would advise them to check their quality control and, by the way, I'd like my money back

March 5, 2024
Unprompted review

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