Waiting more than two weeks now for VanMoof parts that should have arrived within 10 days. No updates, no answer to email. I did finally establish contact and after a lengthy process I also received t... See more
Company replied
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Waiting more than two weeks now for VanMoof parts that should have arrived within 10 days. No updates, no answer to email. I did finally establish contact and after a lengthy process I also received t... See more
Company replied
I recently purchased a Blurby e-bike, and I couldn't be happier. Its sleek, sturdy design and powerful motor make uphill climbs and long rides effortless. The battery life and power are quite impresiv... See more
Super experience. I'd to repair and ebike and to some upgrade to my kid's bike. They taken care about it, checked the different options and provided a quick and effective support.
Product was never delivered, due to faulty shipment. Product has been returned to shipper weeks ago and I still did not receive the refund that was prommised by customer service.
Company replied
Ebikes and ebike spare parts and accessories for Blurby and Vanmoof.
Kecskemeti utca 5, 1053, Budapest, Hungary
Replied to 33% of negative reviews
Typically replies within 1 week
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Reply from Blurby
Never received the product; Edit: did receive the product in the end after one month.

Reply from Blurby
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