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Rated 3 out of 5 stars

Waiting more than two weeks now for VanMoof parts that should have arrived within 10 days. No updates, no answer to email. I did finally establish contact and after a lengthy process I also received t... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Blurby e-bike, and I couldn't be happier. Its sleek, sturdy design and powerful motor make uphill climbs and long rides effortless. The battery life and power are quite impresiv... See more

Rated 5 out of 5 stars

Super experience. I'd to repair and ebike and to some upgrade to my kid's bike. They taken care about it, checked the different options and provided a quick and effective support.

Rated 1 out of 5 stars

Product was never delivered, due to faulty shipment. Product has been returned to shipper weeks ago and I still did not receive the refund that was prommised by customer service.

Company replied

Company details

  1. Bicycle Store

Written by the company

Ebikes and ebike spare parts and accessories for Blurby and Vanmoof.


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Purchase worked

Purchase worked, product fits… not very nice finishing but sufficient

May 7, 2024
Blurby logo

Reply from Blurby

Thanks! Happy to help!

Rated 3 out of 5 stars

Never received the product; edit: did receive

Never received the product; Edit: did receive the product in the end after one month.

May 5, 2024
Blurby logo

Reply from Blurby

The product arrived on 6th of June. GLS tracking number is 90478587003. To see details of tracking the post index is 1054HV

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