Body Sculpture Reviews 102

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the efficient handling of inquiries and orders, often noting quick responses and a smooth overall process. The quality of the products and the prompt delivery services are also frequently mentioned as positive aspects. However, some customers experienced issues with delivery, citing delays or missing items. A few other people also felt that the products they received were not brand new or had minor defects, such as scratches or missing parts.

What people talk about most

Product

Consumers find product to be positive, often highlighting good quality, great value, and quick delivery. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and super-fast... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being very... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting exceptional care and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really complicated enquiry, which was dealt with so very helpfully in several emails to and from Vicky in sales, but which finally had to be passed to an equally helpful person in the technic... See more

Rated 5 out of 5 stars

10/10 customer service! The item I ordered was faulty on arrival and when I emailed Body Sculpture, Vicky and Simon were extremely helpful by replying to my emails efficiently, providing detailed up... See more

Rated 5 out of 5 stars

After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ yea... See more

Rated 5 out of 5 stars

The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyon... See more


Company details

  1. Fitness and Nutrition Service

Written by the company

Body Sculpture is a reliable manufacturer of fitness accessories, equipment, multi-gyms, supplements & more. Body Sculpture is a leading fitness equipment brand dedicated to delivering high-quality, safe, and innovative designed products. This brand is a leading fitness equipment brand specializing in treadmills, dumbbells, yoga accessories, and other home workout essentials. Renowned for offering affordable solutions tailored for home use, we strive to empower individuals to achieve a balanced and healthy lifestyle. Our Mission At Body Sculpture, we believe in promoting wellness and supporting work-life balance through innovative fitness solutions. Our equipment is designed to seamlessly integrate into busy lifestyles, helping individuals prioritize their health without compromising their daily commitments. Diverse Solutions for Every Fitness Journey We cater to a wide range of fitness enthusiasts, from beginners to seasoned home workout devotees, and those exploring Pilates practices. Our product includes versatile options like adjustable dumbbells and customizable treadmill accessories, enabling users to personalize their fitness routines. Quality and Affordability We combine exceptional quality with reasonable pricing, ensuring our products are accessible to households seeking reliable and durable fitness solutions. Exceptional Customer Support We prioritize customer satisfaction through comprehensive after-sales services, including: User Guides: Clear instructions to maximize product benefits. Maintenance Support: Practical advice for product upkeep and longevity. Warranty Assurance: Robust coverage periods and swift responses to customer inquiries, ensuring peace of mind with every purchase. Empowering Health and Balance With Body Sculpture, fitness becomes an achievable goal for everyone, whether you are taking your first steps in a fitness journey or enhancing your home workout setup. Together, we inspire healthier lifestyles, making wellness a part of everyday living. Let Body Sculpture transform your approach to health and fitness today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

102 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Strong and solid

I purchased it because I wanted to have a more toned stomach, firm my buttocks and upper arms. I've only recently received it, so I am still in the early stages of my exercise.

May 2, 2026
Rated 5 out of 5 stars

Robust twisters

Quick turnaround ordering and delivering. I’m looking forward to using the two twisters (one for each foot) for strengthening hip joints and keeping flexible.

April 16, 2026
Rated 4 out of 5 stars

Really great experience

Really great experience overall.
The first item was lost in transit and they kindly shipped another, they were quick to respond and resolve the issue.
My only advice would be to perhaps send an email once dispatched but overall would highly recommend.

April 6, 2026
Rated 5 out of 5 stars

Still not recieved item - have recieved now

Still not recieved item or an expected delivery date or update.

Found out that the Company had 1st Class stamp on the parcel. Unfortunately the Royal Mail did not deliver within the alloted timescale. The company has been very helpful and sent another piece of equipment out. Also very friendly and considerate.

April 6, 2026
Rated 5 out of 5 stars

The customer service is exceptional!

The customer service is exceptional!
If you remember the time when you weren't dealing with an Ai voice at the of the line, and they listened to what you are saying and dealing with the issue rather than reading a script, then you'll love dealing with the Boby Sculpture customer service team.
Customer service how it used to be!

February 3, 2026

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