Website was clean and easy to navigate. Only issue I had was the flowers I picked weren’t available in the local area I was delivering to and they didn’t offer a swap until after I started the purchas... See more
Company replied
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Easy to search and purchase what I wanted I signed up for an offer to receive 20% off my first order but it didn’t come through. I also created an account which saved $5 off $25 delivery fee (wh... See more
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The web page was easy to use. The initial flower arrangement I picked had one flower not available, so I had to pick a different one. The shipping cost of $25.00 was unexpected when I selected the a... See more
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The first few steps went smoothly, but when I put the addresses and payment information in, it seemingly wouldn't take it. I finally gave up and didn't go any further. I'm surprised to see that the... See more
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Company details
About The Bouqs Company
Written by the company
Why The Bouqs Co.?
The Bouqs Co.'s philosophy is simple: care about people, the planet, and the process of growing flowers. Bouqs believes in farm-direct, transparent sourcing, which means partnering with farmers who use sustainable growing practices like minimizing waste and recycling water. The end result? No more middlemen! Flowers stay fresher, longer —for birthdays, anniversaries, new beginnings, or just because.
Our Story & Mission
Founded with the belief that there can never be too much kindness or compassion in the world, we believe that the simple gesture of gifting flowers can transform your day, rekindle an old connection, or spark a new one. And we believe in the power of community and our shared mission: To create a better way to deliver responsibly sourced, farm-fresh flowers and gifts made with love to the people you love the most.
Eco Friendly Flowers
We’re helping farmers all over the world grow their business! We partner with eco-friendly farms that minimize waste, recycle water, and use sustainable growing practices. This farm direct, transparent sourcing means we say “bye” to all those middlemen and “yes” to longer lasting flowers.
Monthly Flower Subscriptions
Happiness. Delivered. Monthly flower subscriptions. Long-lasting blooms, straight from the farm--starting at $48.
Our Best Deal
Up to 30% off + free shipping. Plus, exclusive discounts on one-time orders. Skip, cancel, or pause your subscription any time after your first order.
Flexibility
Pick your frequency, with options from weekly to every other month. Customize your subscription once and let us do the rest, or choose the recipient, date, and flowers for each delivery.
The Best Blooms
Access to a curated collection of Bouqs from eco-friendly farms makes for memorable unboxing, every time.
Wedding & Event Flowers
Get the wedding and event flowers of your dreams while sticking to your budget. Choose from our selection of pre-arranged wedding arrangements or go the DIY route using bulk flowers to create personalized arrangements for any event.
Shop The Bouqs Collections
Flowers
Subscriptions
Birthday & Occasions
Next Day Flower Delivery
Plants
Flowers Under $50
Flower Deals
Corporate Gifting
Retail
Shop In Store
Contact info
4094 Glencoe Ave, 90292, Marina del Rey, United States
- 888-320-2687
- trustpilot@thebouqs.com
- bouqs.com
3.8
Great
97K reviews
Asks customers to review
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Both friends I sent Bouqs flowers to…
Both friends I sent Bouqs flowers to said they were the most beautiful flowers they had ever received!#bouqslove
May 8, 2026
Unprompted review
If I could give a zero
If I could give a zero. I was trying to surprise my mom in Florida by sending her flowers for Mother's Day. I carefully chose some that I thought she'd like and ordered them with plenty of time for her to get them by that day. I was charged but she never got them some glitch that they were never shipped. I got a refund but I don't care because I looked like a crap daughter for mother's day.
May 5, 2026
The bouquet was lovely
The bouquet was lovely - a little different with the addition of succulents - and it was delivered on time, was very full, and the flowers were very fresh. Definitely will order again!
May 10, 2026
Unprompted review
High quality
High quality, beautiful flower arrangements. Always fresh looking and last for many days.
May 6, 2026
Unprompted review
Repeat customer because of consistent…
Repeat customer because of consistent high quality and great customer service.
May 8, 2026
Unprompted review
Very nice selection
Very nice selection; site operates easily and clearly; but delivery fees kind of ruin entire experience.
May 15, 2026
Great customer service…
I had a great customer service experience. When I purchased a flower subscription, the system only allowed certain start dates, so I completed the order and then emailed customer service to ask if an earlier date might be available. They responded in less than 24 hours, were able to provide an earlier start date, and even asked if there was anything else I needed. I was very surprised and happy with how quickly and helpfully they handled my request.
May 14, 2026
Great! Would order again
Every bit of the ordering process went smoothly, and the flowers my mom received for Mother's Day are simply gorgeous. 10/10 experience!
May 5, 2026
Unprompted review
Prompt customer service to replace and…
Prompt customer service to replace and upgrade the tired/half-dead arrangement that I received.
May 15, 2026
The delivery was made on time and in…
The delivery was made on time and in excellent condition. The receiver was really happy with the delivery and flower arrangement.
May 8, 2026
Unprompted review
I order from bouqs on special occasions…
I order from bouqs on special occasions and am always happy with the flowers and even more impressed with how great their customer service is.
May 12, 2026
Unprompted review
I love the fresh flowers that come as stems, not in vases
I love the fresh flowers that are delivered as a loose bouquet, not in vases. There is just something lovely about receiving them that way.
May 14, 2026
I had an issue with a gift of flowers
I had an issue with a gift of flowers. When I contacted the company, they were swift to reply. Within a day they were willing to allow me to choose another bouquet at their cost. I received my fresh flowers today and couldn’t be more pleased! The flowers came on time, and within 15 minutes I was enjoying my beautiful bouquet! Would highly recommend this company to others. Thank you so much for making my day. 😊❤️
May 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The Bouqs Company
Hello There,
Thank you for sharing your thoughts with us. We sincerely appreciate your honesty and completely understand how frustrating it can feel when you’re late in ordering and then find the selection more limited than you’d hoped.
We apologize that the choices available didn’t meet your expectations this time. Your feedback is very important, and we’ll take it into account as we continue to expand and improve our offerings. We want every customer to feel confident that they can find something special, even when ordering closer to the delivery date.
We truly value your input and hope that your next experience with us provides the variety and convenience you’re looking for.
Warm regards,
Jane@TheBouqsCo.
No Sunday delivery :(
May 15, 2026
Reply from The Bouqs Company
Thanks for your feedback, Tina.
We understand that not having Sunday delivery available can be disappointing, especially if you’re trying to time a delivery for a specific occasion.
Some delivery dates may appear unavailable during checkout due to shipping limitations, farm processing times, or flower availability. At this time, we do not offer Sunday delivery, and availability can also vary depending on the delivery area and how much time is needed to prepare the order.
We appreciate you sharing this with us and will keep your feedback in mind as we continue improving our delivery options.
Warm regards,
Shen@TheBouqsCo.
User friendly
May 15, 2026
Reply from The Bouqs Company
Hello DeLayne,
Thank you for your kind feedback! We’re so glad to hear you found the website user-friendly — making the process smooth and enjoyable is always our goal. We can’t wait to help you pick out your next beautiful arrangement!
Warm regards,
Jane@TheBouqsCo.
Wish I had more options to change…
Wish I had more options to change different Veyt online as well compared to shopping at your OC store. It really helps to be able to stop by the store and look at the sizes of the bouquet and talking to the florist. However, just booking online does have its limitation.
May 14, 2026
Reply from The Bouqs Company
Hello there,
Thanks for sharing your feedback with us.
We understand what you mean about online ordering feeling a little more limited compared to visiting the store in person. Being able to see bouquet sizes up close and talk with a florist can definitely make choosing feel easier and more personal.
We appreciate you calling this out, as it helps us better understand where the online experience can improve while still keeping things convenient.
If you ever have questions or need help choosing an arrangement, feel free to reach out at help@thebouqs.com. We’re always happy to help.
Warm regards,
Shen@TheBouqsCo.
Exceptional Customer Service
The fact that the credit was extended to me originally was so appreciated, then like a dummy I went and let the credit expire...when I wanted to send flowers to a sick friend and use my credit....oops...expired, but like any great company worth patronizing Bouqs came through AGAIN!! I reached out not expecting that they would do anything, but just thought I would ask...and sure enough they went ahead and extended my credit so I could use it! WOW, now THAT'S GOOD CUSTOMER SERVICE!!! Thanks Princess, thanks Bouqs!!!
May 15, 2026
Reply from The Bouqs Company
Thanks so much for sharing this, it really made our day. Ina.
We’re genuinely happy we could step in and extend your credit so you could still send flowers to your friend. Those moments matter, especially when someone isn’t feeling well, and we’re glad we could help you get that sorted in time.
And honestly, we appreciate you even reaching out when you weren’t expecting much back. We always try to help where we can, so it’s great to hear it came through for you this time.
We’ll definitely pass your shout-out to Princess and the rest of the team, they’ll love hearing it.
Thanks again for sticking with us and letting us be part of something meaningful.
Keep Blooming,
Shen@TheBouqsCo.
Easy website to navigate and Great Flowers
Easy website to navigate and the quality of service and flowers are great.
May 15, 2026
Reply from The Bouqs Company
Hello Bob,
Thank you for your kind feedback! We’re delighted to hear that the website was easy to navigate and that both the service and flowers met your expectations. Providing a smooth experience with beautiful arrangements is always our priority. We can’t wait to help you pick out your next beautiful arrangement!
Warm regards,
Jane@TheBouqsCo.
I love this company
I love this company. Head and shoulders above all the rest! Beautiful selection and I can always count on timely delivery.
May 15, 2026
Reply from The Bouqs Company
Thank you so much for your incredibly kind words, Tamara! We’re truly honored to hear that you love the company and consider us a standout choice. It means a lot to know you enjoy our selection and can count on timely delivery, that’s exactly what we strive for every time. We really appreciate your continued support and look forward to bringing you more beautiful blooms in the future!
Keep Blooming,
Shen@TheBouqsCo.
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