Did not have a bad experience, as I got exactly what I ordered. The problem came with ending the subscription. That part they don’t make as easy as the buying part. Overall, you get the items they des... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm disappointed, as my Cardinal ring with inscription 'Until we meet again' looks like it got water in it & the Cardinal has discoloration! My husband received it back at end of March (2 days bef... See more
Company replied
I have been a member of the Bradford Exchange for gosh well over 20yrs. Everything I have ever purchased/received has been of the utmost quality and in mint condition. I love the unique jewelry and so... See more
Good products and if not satisfied returns are easy . I am a repeat customer and very satisfied with what I have received so far. There is always something for everyone a wide variety of collectibles.... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So easy to place order
April 20, 2026
my experience is 30years of buying at…
my experience is 30years of buying at Bradford and good service and good customer relations
April 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I can't find my purchase I think I….
I can't find my purchase I think I should be able to see pictures of what I bought can on all the other sites
April 16, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I have always loved the items that are…
I have always loved the items that are on this site. The sale was quick and to the point no surprises.
April 17, 2026
Decided I like Bradford Exchange
Decided I like Bradford Exchange. Created a password.Followed the process & made my purchase.
Bradford confirmed my purchase. Now just have to wait for my order.
So far ,went well.
April 17, 2026
I found exactly what I wanted and it…
I found exactly what I wanted and it was easy to order.
April 17, 2026
I love the selection… the prices are…
I love the selection… the prices are great!!! Customer service is quick!!! Becoming obsessed with the jewelry!!!
April 10, 2026
Ordering was very easy
Ordering was very easy. Delivered right to my house in a timely manner.
April 1, 2026
Unique piece of Jewelry
Great regular offers on the site.
Great price for the quality and fast shopping.
April 15, 2026
I have bought a plate
I have bought a plate , the life of Jesus. It is a long time ago but I still have my plate. I love Bradford exchange. Thank you so much.
April 16, 2026
Found exactly what I wanted at a great…
Found exactly what I wanted at a great price. Fast shipping was also huge plus
April 16, 2026
I had no trouble finding what I was…
I had no trouble finding what I was looking for and the checkout process was easy and straight forward.
April 14, 2026
Good quality and fast delivery.
April 5, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Web site easy to use.
April 11, 2026
Too quick to disappear.
Form was too quick to disappear when I had to locate correct detail for the ship to address.
April 12, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Why should I have to sign up to be a…
Why should I have to sign up to be a member to have my tracking number? Feels predatory to me. Because I make a purchase, it doesn’t entitle you to my information.
April 1, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Great communication
April 10, 2026
Happy Shopper
April 11, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.