Great British Paper Straws Reviews 52

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with my purchase Of these straws will definitely be ordering again & they're British made😀😀😀 even better Having used all 4 boxes of straws now I am giving update on review. 25... See more

Rated 5 out of 5 stars

Everyone trying to do better for the environment. Most times it costs you more, so as a small coffee shop business trying to help do our bit for the planet, whilst keeping costs down we switched from... See more

Rated 5 out of 5 stars

I bought these paper straws for our village community cafe, mainly because they are from a British company but the straws are actually better-priced than Amazon. They have also turned out to be very g... See more

Rated 5 out of 5 stars

Great service, phone call the day of ordering to let us know colour we wanted was out of stock and to arrange an alternative. Product is high quality. Will definitely be using you from now on....

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

The Great British Paper Straw Company has been set up to work exclusively with The Paper Straw Company, the first UK manufacturer of paper straws. We do not import straws in bulk and repackage them claiming they are British. Our straws are made in Greater Manchester and the raw materials are sourced from European suppliers with all the correct FSC certification. We believe our straws have the lowest carbon footprint!


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be aware

Not receiving response to my emails after placing a order of 5000 straws. More than 1 month has passed, the phone advertised in the web doesn't work...
I'm starting to feel this company is a sham.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Everyone trying to do better for the…

Everyone trying to do better for the environment. Most times it costs you more, so as a small coffee shop business trying to help do our bit for the planet, whilst keeping costs down we switched from plastic straws to paper straws, and after much searching found The Great British Paper Straw Company, best value by far. Excellent communication and fast delivery, only ordered small amount to test, well impressed, yes I know, its just a straw.. 🙄But considering how some 'environmentally led companies' seem to hike up prices for such little things, The GBSC gives, instead, excellent value. Will be putting bigger orders through in future. Thanks.

March 24, 2021
Rated 1 out of 5 stars

Terrible

Terrible. Took my money and have not delivered. Seeking refund from PayPal and Great British Paper Straws have not responded. No one replies to emails. Calls are not answered. Line drops when you call. Cancelled order in line with Distant Selling Regulations and still have not received refund. TERRIBLE. There is nothing GREAT about them.

December 11, 2020
Rated 1 out of 5 stars

Paper straws

I have for some time successfully used paper straws, obtained from the local supermarket, for both hot and cold drinks for my disabled wife. I confidently ordered and received 1000 paper straws from the Great British Paper Straw Co. and found that they disintigrate quickly with hot drinks and go pappy within half an hour with cold. In my view they are sub-standard when compared with the competition and I would not recommend them to anyone. For my purpose they are useless. The one star should be only half a star for quick delivery.
Daruth

November 24, 2020
Rated 5 out of 5 stars

Don’t buy

Really pleased with my purchase Of these straws will definitely be ordering again & they're British made😀😀😀 even better

Having used all 4 boxes of straws now I am giving update on review. 25/11/20
I WILL definitely not be ordering these again almost everyone came undone whilst in can of Coke meaning no suction had to use 2/3 straws to drink while can.
Very disappointed as was pleased British made.
Rating definitely 1 or below NOT 5 now

June 19, 2020
Unprompted review
Rated 3 out of 5 stars

Great service

I appreciated the personal service as the seller telephoned me to update my order preferences and delivery time. However the straws do fall apart.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service…

Absolutely amazing and personal service. Gentleman from Great British Paper Straws even phoned me on receiving my order to say that there weren't sufficient in stock but suggesting an alternative. Wish all companies had such fantastic customer care.

March 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, phone call the day of ordering to let us know colour we wanted was out of stock and to arrange an alternative. Product is high quality. Will definitely be using you from now on....

March 24, 2020
Unprompted review
Rated 4 out of 5 stars

These are great straws

These are great straws, safe to use and for the environment.
I prefer the box to open at the top as the straws tend to roll out with the opening in the long side of the box.
I ordered blue straws but they were out of stock, so I chose another colour, but I really wanted blue ones!

February 27, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look