14 days gone by now still no refund the…
14 days gone by now still no refund the was I was treated from January been over charged to when I got the phone call Friday march 20th been told 6 weeks then when 6 weeks went by been told I was a lier it was 12 weeks for a refund then been brushed off no updates for weeks till i took matters in to my own hands and rang aer lingus to be told refund was issued weeks ago to magic the money was in your back account been told yous are putting the refund through now but ye 2 weeks later still no refund no reply to emails people can go back to work so yous have staff now what the problem now its a joke for someone who was a great customer always booked with yous always paid upfront to be treated like this is a joke of a company don't care about your customers phones off the email you give on the phone does not work no reply to voice mails no updates on what's going on its a joke at this stage or and also their an extra 10% aerlingus gave back to customers
