Buycheaprdp Reviews 85

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

These guys reply to support tickets very quickly. Their systems are always working and of great quality for the price. I work remotely from home in the USA, but using their systems I pay 20$ a month... See more

Rated 5 out of 5 stars

Good customer support 24/7. I ordered a shared rdp by mistake and paid for it but later on i changed my mind to shift on private rdp and they changed it for me with no time and supported well as compa... See more

Rated 5 out of 5 stars

No clue what everyone is complaining about Customer support replied to my message extremely quickly My RDP was delivered really quickly and worked the first time. 5/5 stars for customer servi... See more

Rated 1 out of 5 stars

customer support is bad i created ticket 6h ago also send message on their whatsapp number but o one seen my problem....i purchased cheap FR 30 RDP but i got ping problem,experience is bad with la... See more

Company details

  1. Cloud Storage Service
  2. Cloud Computing Service

Information provided by various external sources

Buy RDP with admin access and SSD storage. Buy Cheap RDP in USA, UK, Netherlands, France. Buy RDP with Bitcoin, PerfectMoney, Paypal.


Contact info

4.2

Great

TrustScore 4 out of 5

85 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would have to put 0 stars

I would have to put 0 stars
I bought a server and paid an extra $ 5 for more speed (10GB) to surprise me with a weak device after more than 4 hours of ordering, so I wrote to them to find out why , I did not receive any response, and when I opened a dispute Through Paypal, they responded to my message with a threat, as if I am not a customer and returned the money, and this is evidence that they do not have a good service, because if there was a defect they would have fixed it, and for this they returned the money directly and closed my account, I advise everyone to stay away from this company, it is not the source of the devices and you will not get a good device from them as the support is very slow and does not respect customers

July 2, 2020
Unprompted review
Buycheaprdp logo

Reply from Buycheaprdp

Hi,

Thank you for writing such a detailed review. It takes some motivation to write more than a line while writing the review.

You have placed an order for USA RDP with an addon of 10Gbps(for an additional $5), Your service was promptly activated, and details are delivered.

You ere expecting a speed test of 10Gbps on your server, so you opened a ticket with the following line:

"Hello,
i made order for rdp + 10GB speed
but the connection its not like that
please fix it or refund
thank you
regards"

We failed to reply to you in 4 hours, and you have opened a dispute on PayPal.
Kindly note in the ticket you have mentioned the refund already.

As per our policy, if a client opens a dispute on PayPal, it is a clear violation of our policy and terms of services. We have the right not to provide any services in the future. We had refunded your money, and our response for your reply was as follows:

"Hello,

Before opening a dispute, you should have some patience for an explanation.

As you already opened a dispute, the account is blacklisted on our portal and the money is refunded now.

Regards
Buy Cheap RDP"


This has pissed you so much that even after getting your full money you gave us the threat to do a bad review and do negative publicity.

"is this a threat? I contacted you and did not respond to this.
so that i opened a disput , and I will also publish an evaluation on all evaluation and communication sites ( trustpilot.......) about your perfect products with high speed and good support and on my YouTube channel that contains more than 3 million subscribers. i made a video for your vps and the speed and screenshots for this conversasion so happy spaming"

We take negative review very seriously and try to improve our service based on user feedback.

Now I am explaining the issue here:

You can not expect to get 10Gbps result on the speedtest.net. To check the full capacity of a server, you need to choose carefully the speed test server which can support the speed of 10Gbps. On our server, users easily get 1200-2000Mbps in the speed test with the Dallas location. Do not expect to get the optimum result when choosing a wrong location in the speedtest server.

We are providing the screenshot of the whole discussion.
http://prntscr.com/td7782
http://prntscr.com/td77fz

Rated 5 out of 5 stars

These guys reply to support tickets…

These guys reply to support tickets very quickly. Their systems are always working and of great quality for the price. I work remotely from home in the USA, but using their systems I pay 20$ a month and have a "computer" with my state IP that I can work from and my employer doesn't know the difference if I am in Florida or Europe. I travel and its all fine and dandy. :)

If you want a computer for professional purposes these guys know their stuff. I would definitely recommend using them to a friend if asked.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Well when i know nothing much about rdp…

Well when i know nothing much about rdp i went to your website because I'm movie lover & on moviezaddiction i saw your ads then i got helpful information about rdp & i have purchased rdp 2 times till now & i will be very happy if you guys come up with more great rdp plans

May 17, 2020
Unprompted review
Rated 5 out of 5 stars

Best service ever

Best service ever, I've been using it for the past 2 years :)

Highly recomminding it fast support :)

May 17, 2020
Unprompted review
Buycheaprdp logo

Reply from Buycheaprdp

Hello,

Thank you for the feedback.

Regards
Buy Cheap RDP

Rated 2 out of 5 stars

Would not recommend purchasing the residential servers…

Would not recommend purchasing servers from here, especially if you are interested in purchasing the "residential RDP's".

The so called residential VPS I received from this service had a datacenter IP address attached to it & was detected as a VPN/Proxy by multiple websites I tested it on.

While my experience with the residential VPS was terrible, that does not mean the rest of the service is bad. However, if you are considering purchasing any of the other services on their website, you should probably consider using a different provider.

April 16, 2020
Unprompted review
Buycheaprdp logo

Reply from Buycheaprdp

Hello,

There must be some misunderstanding in the Order. Our normal USA RDP is datacenter IP and only Residential RDP or Dating RDP plans comes with the residential IP. Kinldy contact the support and we will assist you moving to the Residential RDP plan.

Regards
Buy Cheap RDP

Rated 1 out of 5 stars

THERE IS NO SUPPORT

It is the worst support that I have seen in a long time, it is the 4th time that my VPS does not work losing work days and as if that were not enough, they do not return the days lost due to its poor support. I do not recommend them EVER

March 12, 2020
Unprompted review
Buycheaprdp logo

Reply from Buycheaprdp

Hello,

There was a delay in response but your issue was promptly solved. Kindly note you do not have any SLA with us and also it was an internal issue was with your particular VPS and not the host node. Our tech team was able to promptly resolve the issue.

Regards

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