I bought 6 Chapter Book Mugs which were shipped to me. They were poorly packed and 4 of the 6 were smashed in multiple pieces. They were unable to be repaired or restored since many of the pieces wer... See more
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I am having the same issue as everyone else here. My husband purchased a novelty mug for me for Christmas. He only bought one; they charged him for and sent two. I just noticed today that they have be... See more
I give them 1 star because they responded to my email HOWEVER this company does nothing and just nickel and dime customers with add ons, shipping etc. At checkout there is no indication of shipping... See more
Where do I start? First of all the website says the owner feels customers shouldn’t have to wait for items purchased overseas and all items ship from their company in the states. I got online to tr... See more
Was charged for two items when I only…
Was charged for two items when I only ordered one. Received confirmation email, but never received shipping confirmation email. My card has been charged, but nearly two weeks later, the item still has not shipped. No clue when it will be shipped or when it will arrive.
December 17, 2025
Unprompted review
Ordered the Chapter mugs did NOT look…
Ordered the Chapter mugs did NOT look anything like the advertisement. CRAZY honestly. Complete waste of a LOT of money (I ordered 6 I think for what I thought would be perfect gifts :-((((
December 3, 2025
Unprompted review
Glass Chapter Mug
I ordered the Glass Chapter Mug. Never received email confirmation. Called customer service number provided in my bank transaction details and several times was hing up on without speaking to someone. Finally got ahold of someone and they verified my transaction. Said they'd send me an email with all the details and tracking information but never received that either. Walmart sells the same mug for about 75% less.
December 11, 2025
Unprompted review
Hidden high shipping charges, doesn't say it's being shipped from China, website says shipped in 5 days, ordered 11/25 expecting it to arrive for Xmas present and won't be here in time.
Total scam. Do not use this company. They don't offer tracking information or a number to cancel order.
November 25, 2025
Unprompted review
Avoid this company...
Bad company with misleading advertisements, upcharges that are not fully disclosed, and continuing unauthorized charges to credit card 30 days after initial (and regretful) purchase. I would never deal with them again. Product purchased was grossly overpriced after unavoidable add-on charges, was relatively small and held 6 ounces of fluid, and looked cheap compared to online ad.
December 9, 2025
Unprompted review
Online order
Online order, told to check e mail for verification. I Never received an e mail to verify. Created a claim with my bank.
November 30, 2025
Unprompted review
YOU NEED TO KNOW THIS
I was ROBBED, I thought I was getting a deal for cute mugs my loved one would enjoy. However, when my bank account was attacked twice on the same day Nov 1, 2025 for $153.41, then another $19.99 totaling $173.40 for six 5ounce mugs. That's $28.90 a piece for 5 ounce mugs. YES, I WAS ROBBED.
November 1, 2025
Unprompted review
Chapter Book Mugs-USELESS
Where do I start? First of all the website says the owner feels customers shouldn’t have to wait for items purchased overseas and all items ship from their company in the states. I got online to track my order and guess what.. it was being shipped from Mainland China. The site shows the mugs hold 11oz of beverage and it DOES NOT! It only holds around 5oz if that, which makes it absolutely unless for beverages.
I do not recommend this company at all. BUYER BEWARE
November 1, 2025
Unprompted review
I bought the glass Chapter Book Mug
I bought the glass Chapter Book Mug. It said it would hold 11oz. Instead, it only held 5 oz. The glass cup was vey nice... but useless.
October 28, 2025
Unprompted review
Dishonestly added shipping without allowing confirmation.
Really wanted this product but wasn’t informed of the astronomical shipping fee until after confirmation of the payment method and shipping address. There was no opportunity to choose or accept the shipping charges. I would have given a lower rating but I called the phone number provided and they immediately cancelled my order.
October 31, 2025
Unprompted review
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