We exchanged a number of emails, starting with the unfortunate experience with my physical anomalies that made it impossible for me to wear the hearing aids. It seemed that my request was then pa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order but confusing that one is not ordering a pair, being each as in a pair being each. It appears it is a pair when looking at the illustration. Too many add on requests offered before... See more
I bought 4 hearing aids by mistake, but could not cancel the order 5 minutes later. The agent told me to wait until the order arrived and then send the 3 back. When the order arrived and I contacted t... See more
Fast and efficient use of time online but I don't know when to expect the product, don't know if it will be good, don't know if I can adjust the various levels of treble or bass, nor how effective it'... See more
4.0
Great
33 reviews
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your Customer Service Team is great
Your Customer Service Team is great. Very helpful and the response is very timely. I am happy and grateful for your service!
March 6, 2026
Unprompted review
Straightforward but too many add-ons
Purchase was straightforward. I did however find the continuing offers trying to get me to buy more, annoying and somewhat confusing.
February 23, 2026
Unprompted review
That you tricked me into the premium…
That you tricked me into the premium and it cost me twice as much as the hearing,aids are worth
February 23, 2026
Unprompted review
Reply from Buyomnihear
Hello Kym,
Thank you for sharing your feedback with us. We're saddened to hear about your experience.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
That said, we are eager to review your case and get to the bottom of the situation. We have assigned an agent to contact and assist you accordingly. Please make sure to check your email inbox.
Let's keep in touch,
Lilah from OmniHear
Experience good
Experience good, missing faster shipment like FedEx or something similar.
February 17, 2026
Unprompted review
I received a somewhat quick response…
I received a somewhat quick response and now I look forward to a resolution.
February 12, 2026
Unprompted review
Reply from Buyomnihear
Hello Joanne,
Thank you for sharing your experience.
We've located your order in our system, and it seems that the situation was resolved in the meantime.
If you have any further questions, let our team know, they'll be glad to provide you with all the needed support.
Kind wishes,
Lilah from OmniHear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.