Cab My Ride Reviews 131

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Overall the experience was good. Laurian our driver called just prior to arrival at cruise port, which was helpful - about 10mins after booked time, which wasn't a problem. He checked exact post... See more

Rated 5 out of 5 stars

Coming from Wales always use this company when staying in Southampton for our cruises extremly reliable and friendly look forward to using you again in August 6 cruises and numerous trips into the ce... See more

Rated 5 out of 5 stars

We always use Cab My Ride for local and long journeys. No trip is ever too big or small and we always have a first class experience. Whenever we have faced small issues, their customer service has be... See more

Rated 5 out of 5 stars

The company rang me 15 minutes before my taxi was due to say it was going to be 5 - 10 minutes late. I booked my taxi half hour earlier than needed because I like to plan well. Apply this strategy and... See more

Company details

  1. Taxi Service

Written by the company

Cab My Ride is a leading taxi and transfer service, Specializing in providing 5-star service and a reliable 24/7 operation. Looking for an airport, cruise or door to door transfer Cab My Ride's on-demand service will get you there. Cab My Ride is is one of the highest rated services in the South-Coast with extremely high standards and offer our customers a first call experience. Business accounts are available with 30 day credit facility


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

131 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor service

We booked an 8 seat taxi to pick us up from the cruise terminal in Southampton, the booking was accepted , at only 30 minutes before our scheduled pick up time we were informed there was not a car available.
Fortunately for us we managed to get a cab at the terminal but it could have been so much worse if we have had a connection at the airport, I think 30 minutes notice is unacceptable and certainly would not recommend this company

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Pleased with service

We have been very pleased with this cab company as most of their drivers - recent booking with driver Samir Pandey was very good! - are punctual and give helpful, friendly service

January 3, 2026
Unprompted review
Rated 2 out of 5 stars

good taxi company …

good taxi company but could learn some manners when texting customers ie refer to people (customers) by there title not just their surname .On numerus occasions I have been referred to by your organization as Appleton and not Mr. Appleton.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

The driver was on contact with me the…

The driver was on contact with me the moment my train pulled in to the train station and told me exactly where he was parked.
He took my bags and I asked him to drop my mum off right to the door and wait until she had opened it and then quickly contact to let me know she was indoors.
Now that is service beyond normal duty but all the drivers are willing.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

The cab driver was taking me to a…

The cab driver was taking me to a cruise ship terminal. He had told me what time to leave to be at the terminal on time. As it turned out, the roads were packed. He was finding little roads to avoid the traffic jam.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

On time/ friendly driver/ reliable/ immaculate car/ safe driving/ helpful with luggage/ fair pricing

November 17, 2025
Unprompted review

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