CACTi PCs Reviews 361

Great PC company, bargain prices and amazing customer service and the PC quality is honestly spectacular. 10/10 company would recommend

ordered one to many computers, asked for could they refund one, 24 hours later the money is back in my account and the one computer is on its way, talk about outstanding customer service and a top notch product to boot, highly recommended 👍🏻

Since I had just arrived in the UK, I didn't know of a reliable website to buy a computer from. I was very hesitant before buying the computer. But it's a very reliable site with very helpful people. My computer arrived within a day without any problems. If there is someone like me who is hesitant about buying a computer and cannot trust every website, he can definitely trust the CACTi PCs company.

The gaming PC turned up within a few days and we were all very impressed with how well it was packaged. Works well. Excellent customer service as well. Highly recommend this company.

I decided to finally pull the trigger on a new gaming pc. After looking all over I decided to save myself the stress of building it myself and saw an advert for Cacti PCs.

Well the ordering was easy, the payment methods were great and because one of their partners was doing a great interest free option I splashed out a little more.
They have options at all price points at very reasonable prices. I doubt I could have saved very much making it myself plus you get a 3 year warranty and they are very helpful if you have any questions. I ordered it on the Friday and it was delivered on the Saturday.

I tested their customer services first hand when a slight hiccup happened with my new build, a storage drive was missed out (most likely due to them keeping their delivery deadlines). I emailed and before I knew it I had a response from a very lovely guy called Alfie who couldn’t have helped more.

I was kept up to date and they even upgraded my expected storage due to the delay as they had to investigate.

I am beyond happy with the computer and have had a wonderful experience buying from them.
If I have anymore issues( I doubt I will) I feel confident they would sort it.

Alfie you bloody star.

Excellent service and product.

Prompt delivery. There was an issue and customer service corrected immediately on me informing them. Excellent.

i bought a pc from these and the next day it was with me i had no problems with the pc or the delivery they support is amazing as well answered any questions i had straightaway

I gave them 3 stars originally, but after leaving my review, they were straight on the case. I had contacted James a few times about it, but it seems to me that they are clearly very busy. The component that was the problem was actually a spec upgrade. Just wrong colour for my system. Gave me another free upgrade once they caught on to the issue. I would highly recommend it

Pc insane and so cheap for 4080super get 1300fps in fortnite

Fantastic customer service, great prices, quick dispatch and great product. Would recommend and will be returning for my next PC.

What a fantastic company. I ordered my son a new gaming pc for his birthday.

It arrived super fast and was the best specification for pound I could find anywhere, including for Black Friday.

But the real joy here is the customer service.

Some Ram had come loose in transit and even though it powered up, it wasn’t working.

I emailed support expecting the usual 2 day delay, they replied in about 5 mins. Within 15, I had gently, reset the ram chip and bingo. One super fast gaming pc raring to go

Thank you so much. My boy will be so happy

Ordered a custom pc after chatting via WhatsApp - built and delivered within 48 hours!

Unfortunately the delivered PC was different to the order; different motherboard manufacturer and case to the order spec. One of the case LED fans also failed and got stuck on white.

However, contacted Cacti back on WhatsApp and they arranged the return, no questions asked.

The replacement arrived just 3 days after they received the return - and there were a series of unexpected but greatly appreciated upgrades as well!

Very happy with the price, and the way they handled resolving the issues with the first PC.

I put the parts for the PC I bought on uk.pcpartpicker and the cost was very similar, no idea how the guys are managing to turn a meaningful profit. Would've have liked to have been able to add an extra TB storage but the PC I picked never had this option. (Most of the PCs have varying levels of custom ability). Though I've no doubt if I had asked for it added they would've accommodated as their customer service seems top notch. Genuinely can't recommend the company enough and have done so to two friends who will likely be using. To top it off their partnered with dopple(I think?) Who offered 12 months interest free finance which was a big factor in buying here or saving and buying the parts myself. PC arrived in about 30 hours from ordering.

Great prices, great product and great communication.

Very good service from the staff. After a short delay (through no fault of Cacti PCs) I received constant communication, updates and reassurance, very happy with the product, well packaged and high quality. Thanks a lot folks 👍

Was abit reluctant on spending 2k+ with a company like these online. But 110% glad I did go with these in the end! I'm new to pc's and had alot of questions to ask prior to buying. The customer service is next to none and even the after care is amazing. They get back to you very quickly and help you with what ever it is you need. Couldn't recommend this company enough!

Amazing service and after service, will happily use again!

So when I first ordered my pc there was 3 delays for the delays I was promised a 5090 founders edition because of the delays I did not get that i got a Msi 5090 when the pc arrived the ssd was fault had to send it back the collection was good and easy and cacti was good at giving updates for the delays and stuff etc the cable management could be better there is a lot of free space at the bottom and top of the case it’s all kinda zip tied together in the back of the pc not really any slack for cables the aio water cooler for the cpu the tubes should be facing down to prevent air bubbles the tubes are facing up there is room for improvement like a gen 5ssd cable management aio tubes led app doesn’t work when I asked they helped with another issue just not the led’s being picked up by the led app they installed some parts of the of just looks like very minimal effort had been put in

Excellent customer service and made up with my new PC, 100% recommend