Cambridge Credit Counseling Reviews 460

Excellent customer service. CCC has been professional and courteous while also attending to my specific financial needs.

I had over 20,000 dollars in credit card debt. it would have taken me over 20 years to pay it off. Now it will only take 3 and half years to pay off my debt. I was paying over 1100.00 dollar a month in minemum credit card payments. Now i am down to 726.00 a month. I enrolled back in march of 2024. This is my third time going through cambridge.

Every call to customer service was handled professionally and friendly. Whatever I needed was done in a timely manner. I highly recommend Cambridge Credit Counseling.

Cambridge made my experience so easy and flawless the entire way through my journey with them. I completed the program and always felt like I had the support I needed when I would call with questions. I would highly recommend them if you are seriously considering getting rid of your debt.

[btw...Mr.PERTURBED was for a different company and a different review]

First let me tell why I'm writing this very long review. It's because Cambridge works and they are not out to rip you off or screw around with you. I'm just a regular guy who had some problems and racked up a crap load worth of debt, not a spokes person or in any way affiliated with Cambridge other then being a very satisfied customer
It's worth your time reading it if you are serious about getting financial help

I luckily first heard about Cambridge on an early Sunday morning (I was still up from Saturday night) TV program with an independent financial specialist guest explaining how to get help from credit card debt and other financial situations. He spoke of a few companies that help eliminate your credit card debt and also council you on reverse mortgages, bankruptcy and housing purchase counseling
The thing that caught my eye was that Cambridge, Is A Not For Profit Organization! They are not out to "steal your money" or make exuberant profits off innocent people.

At the time (about 6 years ago) I had $80,000 in credit card debt divided between 9 credit cards making only the minimal payment every month on all of them. I was paying hundreds of dollars every month just in interest rates. I hated looking at the credit card statement every month seeing how much in interest they were taking from me!
The way Cambridge works is they lower your credit card Interest Rates by negotiating with your credit card company. They do it, you don't have to. In some cases they lowered the interest rate from 24% down to10% or16% to 9% for example,depending on each Individual Credit Cards Bank Policy.
Then they ask you questions about your monthly expenses and your monthly income to see if they can help you and if the credit card Banks would approve your reduction of Interest Rate Charges.
If you qualify, (you basically have to make more then you spend, be honest) they work up a payment plan within a time frame depending on how much you owe. In my case I was still very dependent on using my credit cards for every day needs.
So I called up and spoke with a credit counselor. After listening and understanding how they work, I decided to put 5 of my credit cards, totaling about $35,000 debt, on a 5 year payment payoff plan.
When doing so, you can no longer use those credit cards on the plan. But, A BIG BUT, my Credit Score would NOT be touched or lowered because with this method, the banks would get paid back in full, just with a lower Interest Rate!!
And for me personally, I still had 4 credit cards to live on for every day expenses.
Their plan reduced my monthly minimum payments on those 5 credit cards in the plan. I went from paying about $1,150 a month for those 5, to a total of $740 per month. I saved about $410 per month.
Out of that $740 monthly payment, Cambridge would take a one time $75 upfront fee for administration costs, and then $25 each month as a monthly fee. This boiled down to Cambridge making $300 per year or a total of $1,500 over the 5 years of the plan. I figured it was worth it for a $35,000 total debt reduction, after all they have to pay their monthly expenses also to run their Non-Profit Organization.
So after 5 years I paid off those 5 credit cards $35,000 debt which probably would have taken 15+ years if I did not join Cambridge and continued paying only the minimum payment on those 5 cards.
At that point, I still had 4 active credit cards that had now accumulated $54,000 of credit card debt, a lot but still better than $80,000.
So recently I called up Cambridge again to see if they could help me eliminate more of my debt
I went over the procedure again with a credit counselor and put 3 of my 4 remaining credit cards on their program, leaving me with 1 credit card to live on. Those 3 cards have $46,000 in debt. I was approved for another 5 year payment plan. I now pay Cambridge $945 per month when I used to pay a minimum payment of $1,350 per month for those 3 cards, a savings of $405 per month
Their program works, saves you money every month and over time reduces your debt
They don't RIP you off. You can see every month where your payment went with their monthly statements and the credit card's monthly statement to prove it.
You have to be patient and committed. I've been fortunate to have never missed a monthly payment. I don't know what happens if you do, but I'm sure they can explain it to you.
And if you make a payment plan make sure you still make your final payments up until the day Cambridge starts making your payments

I'm going to give them another call to find out how a "reverse mortgage" actually works. I'm 64 years old and am very interested in selling my house at this stage of my life.

Good Luck to All. I know we all get surprises and problems in life that we didn't expect or plan on. But this program is legit, no BS. Good Luck!

I have sent emails and made several calls regarding miscommunication w creditors and Cambridge and it took four months for someone to resolve it. Tara Cross was very attentive and made the effort no one I previously spoke with. She went above and beyond to rectify the issue in less than a week.

They got the job done, providing extra resources if needed. Paying them was less than the lender.

This program with Cambridge enabled me to pay down enormous high interest credit card debt. It was very easy to get the interest rate dramatically reduced with some friendly negotiation at the bank. The interesting and amazing thing that the bank was not pissed and I still have massive amounts of all kinds of credit at the same bank. Don't even think that you will ever find Cambridge level honest service with any other company. Cambridge stands alone honest great service just the GOAT

We could have NEVER gotten out from our mountain of debt without help from Cambridge. I was adamant about not declaring bankruptcy, it was our debt, we owed it to our creditors. It would not have sent the right message to our children to "walk away" by declaring bankruptcy.

Cambridge walked us through every step of the process and stayed by our side throughout. The website with its ability to track our payments and watch our debt dwindle was an added bonus.

I have shared Cambridge's information with others who are struggling with debt and hopefully they will take my advice and reach out for the same solution as we have.

I am grateful to have worked with Cambridge Credit Counseling. They helped me pay down credit card debt painlessly! Their communication was excellent! I HIGHLY recommend Cambridge Credit Counseling!

They did a great job paying off my bills.

I give Cambridge 10 stars. Cambridge is/was supportive and encouraging!
I achieved my goal earlier than expected. I am debt free! Thank you Cambridge staff for your support and all the tools shared to learn how to manage my money.

Very helpful. They were transparent as to the rates I would agree to before I signed up.

Cambridge helped me get my life together by helping me pay off my American Express credit card debt.

After having a very painful talk with myself I had to admit I was in financial trouble. My credit card use was out of control. So I swallowed my pride and gave Cambridge Credit Counseling a call. Within minutes CCC talked with the companies and got me a repayment plan I could afford. Now, 44 months later, I am completely debt free! I got myself into trouble, and I worked hard to get myself out of it. It is a wonderful feeling to know I am debt free.

Going with Carrington was the best decision we ever made. We went through the whole program with that there ever being a single problem and we are now debt-free.

Credit card debt was overwhelming me to the point where I was not able to keep up with my bills untill I did some research and ran into Cambridge. All I can say is that the debt relief program I chose was ideal for my budget and Cambridge is very trustworthy to work with your credit card companies as far as lowering the interest rates and working with them. Now I am debt free thanks to the professional work of the great staff at Cambridge. I wouldn't think about recommending them to my best friends and family.
Thank's Cambridge! I knew I could trust you and now I am very pleased. Keep up the fabulous work you do!!!

Today was my first time signing up. Such excellent service.Very reasonable and understanding. Great service.

They are a excellent company to help you get out of debt. They are friendly and helpful. They do not sell your name like other lenders. I'm so glad we decided to go with them. They did an awesome job. And if I needed them again I would definitely use them.