Carcheck.co.uk - Car check Reviews 334

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid this company and do not fall for the special offer of a one third discount for 2 reports. If you are lucky you will get the first one but from my experience you won’t get a second despite contac... See more

Company replied

Rated 5 out of 5 stars

Great company. The free check is quite handy when browsing for cars. I always use the paid comprehensive check when actually buying a car. I wouldn’t go elsewhere.

Rated 5 out of 5 stars

Everything I wanted to know, and much more. Excellent free service with the option much more info. Perfect for what I needed and as simple as putting in the registration number.

Rated 5 out of 5 stars

Having access to the complete MOT history. Being able to review failure points and conclude as too whether the vehicle details had been misrepresented by the seller.

Company details

  1. Vehicle Inspection
  2. Car Inspection Station

Written by the company

One of the largest UK carcheck services. We only accept one-time payments and do not have a monthly fee subscription


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Do you know how many people are going…

Do you know how many people are going around trying to defraud us? I just bought a car and I wanted information about it. I checked many websites but I didn't find anything good. Today I checked this one and I found everything I should have checked. i love this

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Paid over £10 and got nothing to show for it

Paid over £10 and got no worthwhile information that I could get from Gov website. I chose the option for Car Specs and nothing in the report covers this. In the free report I could already see the model so I’ve no idea what I’m paying for. I didn’t get anything above the free report. I want a refund but not much chance of that given the T&Cs. Sorry but this website is scamming people.

June 19, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Chris,

We're really sorry to hear you feel this way. That definitely shouldn’t be your experience.

Could you please email us at customers@carcheck.co.uk with your registration number? We’ll look into what went wrong right away. If the report didn’t deliver what was promised, we’ll make it right. In fact, we refund 99% of customers who aren’t satisfied, so there’s absolutely no need to worry.

We look forward to resolving this for you quickly.

Best regards,
Bert
Carcheck Team

Rated 5 out of 5 stars

Quick response

Quick responses

June 6, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Adam,

We're sorry to hear about your experience. From what you've described, it sounds like the order may have been placed on a different website. We’d really like to look into this and help resolve it.

Can you please reach out to us so we can confirm whether the order was made on our website? If so, we’ll be happy to issue a full refund.

Please reach out to us so we can issue a refund. You can call us on 020 3807 5320 or contact us via https://www.carcheck.co.uk/contact.

Kind regards,
Carcheck Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look