CareOfCarl.fi Reviews 1,186

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Very disappointed with my latest experience with Care of Carl and especially with the way this case was handled by customer service agent Gaby. My husband and I have always been happy cus... See more

Rated 1 out of 5 stars

Hello. I am very desapointed because i have not received my parcel. BR.

Company replied

Rated 3 out of 5 stars

Bought shoes were slightly too small sent back was told they had my size in stock by customer services now the returned shoes are back with them phoned to ask when now there telling me shoes are not i... See more

Company replied

Rated 5 out of 5 stars

Everything went well and delivery was fast. Sizes of the clothes were exactly what was mentioned. Colours are always a little bit difficult to see precisely on the website, but this time I was happy.

Company details

  1. Men's Clothing Store

Written by the company

Uskomme, että me voimme henkilökohtaisen palvelun, omistautuneisuuden ja aidon kiinnostuksen avulla helpottaa ja parantaa asiakkaidemme arkea. Annamme miehille mahdollisuuden päivittää heidän persoonallista tyyliään tarjoamalla huolellisesti valikoituja merkkituotteita.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Bought shoes were slightly too small…

Bought shoes were slightly too small sent back was told they had my size in stock by customer services now the returned shoes are back with them phoned to ask when now there telling me shoes are not in stock so maybe next week they will email me if shoes arrive !!!!! Update care of Carl customer service called and said there was a mistake and shoes have been found and posted !!!! Thank you !!!

October 30, 2019
Unprompted review
CareOfCarl.fi logo

Reply from CareOfCarl.fi

Hi,
Sorry, but you got wrong information from us earlier today and we apologize for this.
As we told you by phone the shoes will be sent to you today and you will received a notification as soon as the package has left our warehouse. Please do not hesitate to contact us again if you have any further questions.
With kind regards, Paula - Care of Carl

Rated 5 out of 5 stars

Great collection and user experience

Excellent, stylish collection. I was positively surprised with the whole thing, starting with website design and UX, all the way to quick delivery.
I appreciate that orders come in bags, instead of unnecessary boxes or padding.
Getting free socks some time after first purchase was a nice touch.

Most of all though, I like that it’s full of good-looking quality items.

October 8, 2019
Unprompted review

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