Carstub Reviews 1,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting its efficiency, ease, and the fair prices offered for their vehicles. The user experience is often described as seamless, with many appreciating the convenience of the company coming to their home and handling all the details. Consumers also appreciate the clear and honest communication, with staff explaining every step without pressure. The contact process is noted as quick and straightforward, often leading to rapid appraisals and transactions.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting the ease and efficiency of the process. Many reviewers... See more

Price

Customers had positive experiences with price. Many reviewers received fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the process quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Damon was great

Damon was great. He inspected the car and made an offer in a timely manner. Deposited the check after left and the next morning it cleared in my account.

August 6, 2024
Rated 5 out of 5 stars

Justin was super friendly

Justin was super friendly, showed up on time, checked the car out and was able to get us a better price than the local junkyard. Overall very happy with using Carstub and we got to chill at home!

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience, simple, fast and transparent. Justin was awesome! So patient and welcoming and took great care of us through out the car selling experience. Highly recommend giving Carstub a try!

July 27, 2024
Rated 5 out of 5 stars

Carstub made selling my vehicle hassle-free.

Carstub made selling my vehicle a safe and easy experience. From start to finish, the process was straightforward and hassle-free, thanks to the knowledgeable and friendly staff who guided me every step of the way. Their expertise and understanding of the car market ensured that I got a fair deal without any pressure. The staff provided me with peace of mind throughout the transaction. I highly recommend carstub to anyone looking to sell their car efficiently and with excellent support.

July 26, 2024
Rated 1 out of 5 stars

You have my car but I have not been…

You have my car but I have not been paid.Your check is so shabby that they put a 5 day hold on a local check because they think it may be returned.Why did you scribble my name the way you did totally unprofessional I believe you did it to purposely hold up funds.Dont think about picking this car up untill check clears 6 days from now

July 30, 2024
Rated 5 out of 5 stars

Chris came and did a serious…

Chris came and did a serious inspection. He was very knowledgeable and respectful. Chris explained the process and kept me informed as he awaited response from the dealers.

July 30, 2024
Rated 5 out of 5 stars

Out appraisers name was Adam

Out appraisers name was Adam! Very professional, didn’t waste any time . He was really friendly and told us only the truth with recommendations . Very good company that does not beat around the bush! Carstub!!👍🏼 if anyone goes through similar situations here with car trouble in La or down in the costal area , call Carstub !!!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

This was so painless

This is about the 5th used car I have sold. Carstub was by far the easiest and most pain free. They came to me and then took care of all the paperwork. Also, gave us a very comparable amount for the car as quoted by other companies. They did all the work, this was a great experience.

July 22, 2024
Rated 5 out of 5 stars

Chris is the man

Chris is the man. Super professional and made it super easy. He went through the whole process step by step,no confusion, no sleazy tactics. Great guy helped me get a great deal. I'mvery happy with the whole process. 100/10 give that man a raise asap.

July 29, 2024
Rated 5 out of 5 stars

JUSTIN PROFESIONAL JUST ALL AROUND GOOD GUY !

Justin was professional, knowledgeable,
patient ,forthcoming and went out of his way to get the deal done on the spot. He understood my family's need to get the car sold at a fair price for both parties. Friendly just an all around pleasant guy.

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Carstub was amazing they made the…

Carstub was amazing they made the process very easy and didn’t feel like i was dealing with the dealership type of vibe where they just want to lowball you. They were very professional and curtious i would recommend anyone to use Carstub

July 17, 2024

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