Carstub Reviews 1,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting its efficiency, ease, and the fair prices offered for their vehicles. The user experience is often described as seamless, with many appreciating the convenience of the company coming to their home and handling all the details. Consumers also appreciate the clear and honest communication, with staff explaining every step without pressure. The contact process is noted as quick and straightforward, often leading to rapid appraisals and transactions.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting the ease and efficiency of the process. Many reviewers... See more

Price

Customers had positive experiences with price. Many reviewers received fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the process quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The appraiser

The appraiser, Justin, did a great job. He was very courteous and professional. He explained the whole process carefully and addressed all the concerns I had. I had an issue with the check when I tried to mobile deposit so he went with me to my bank and made sure the deposit went through at the branch. Overall a positive first experience selling my car online.

August 28, 2024
Rated 5 out of 5 stars

I called carstub

I called carstub and talked with Lorna. Lorna sent their inspector to my home. He checked out my truck. He gave me a good offer. I accepted. We sat down and filled out the papers and he wrote me a check on the spot. It was a nice experience dealing with Lorna and Michael at Carstub. The whole process may have taken 2 hours.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth, quick and professional

This was by far the smoothest car sale experience I’ve ever had. From my initial internet inquiry to closing the deal, the entire process took less than five hours. They even came to my house to inspect the car, making it incredibly convenient. Lorna and Robert were both exceptionally friendly and professional throughout. I highly recommend them for a hassle-free car selling experience.

August 27, 2024
Rated 5 out of 5 stars

We have sold cars to them in the past…

We have sold cars to them in the past and I have to say it is the most seamless, easy and quick process. This go around, has proven that their level of service remains unchanged. I highly recommend using Carstub to sell your vehicle.

August 24, 2024
Rated 5 out of 5 stars

Quick and Easy!

They showed up same day and wrote us a check. Made everything very simple. They take care of the paperwork.

August 22, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Polite and knowledgeable staff. Very efficient, thorough and speedy.
I received a very fair bid. I called other companies as was quoted much lower prices. I received an $850.00 cashiers check on the spot. All wrapped up in 3 hours. Would highly recommend this company. Totally satisfied.

August 15, 2024
Rated 5 out of 5 stars

I’ll be back…

Justin was very professional, led us through each step of the process, & explained everything very well. Using Carstub again in the future is a no-brainer.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Best, easiest way to sell your personal car.

What a great experience I had selling my BMW x5 to Carstub. A gentleman named Adam came out and did a complete diagnostic evaluation on my car, and made me an offer I couldn’t pass up. The whole process took less than an hour of my time, and I was cut a check immediately. No hassle of having to trade my car in at the dealership, or sell to a private vendor Adam made the deal fantastic, and I would highly recommend this company if you are looking to sell your car.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

First experience and no regrets!

Justin was the appraiser who assisted me with this transaction, in one word, Justin was wonderful! I was actually assisting my 89 year-old aunt in selling this vehicle for her. Justin was on time, very patient, efficient, professional and most importantly, compassionate. He truly made the process (my first experience here) easy - will most definitely refer to friends and family. Thank you once again, Justin!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service!!! Roberto was the representative who help us on this process. He was very professional and helpful. I will definitely recommended you guys to family and friend

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

It was great working with Christopher roth…

It was great working with Christopher Roth. Chris showed up on tome and was very professional. We were able to saleour Car on the spot and the prosseswas easy and fast. We even got more money that was offered to us from car max. We highly recommend carstub and there exlent service ( they even come to you).

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Top Notch Service with great Appraisers

I requested the services of CARSTUB and let me tell you the quality of the service is second to no one. The person that was sent out to look and assess my car, Robert Grande, didn't only provide me with high quality service but also humanized the interaction and actually asked me about myself and got to know me during the process. I was so impressed with the process that selling my car was as simple as making a phone call, having my ID handy, and providing my CAR TITLE. It was THAT simple! The value of this company is top notch and I wouldn't hesitate to call them again to sell my car.

August 19, 2024
Rated 5 out of 5 stars

The guy who just got me…

The guy who was here just got me impressed by the way he did check the car he definitely knows what he does and everything is so simple and convenient I personally liked it

August 17, 2024

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