Really poor customer services, verification team takes 3 days to reply then sends automated emails. Keep asking for information already provided to stall payments. Avoid Update Another 3 days and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Really poor customer services, verification team takes 3 days to reply then sends automated emails. Keep asking for information already provided to stall payments. Avoid Update Another 3 days and... See more
Company replied
I have recently joined casino of god's and have to say my experience has been very good up to now. Verification was straight forward and my pay out done within 48 hours despite it being Christmas! I t... See more
Company replied
A few weeks ago I tried to withdraw money to a card but I was advised this wasnt possible due to this being a different paymebt method, which is rubbish as I've done this on other sites which was fine... See more
Company replied
Long story short I used a 3rd party payment on 22nd Jan and won £5000 however they confiscated after telling me I could withdraw once I signed a declaration. However weeks or waiting and no communic... See more
Company replied
Set up high in a realm far far away, Casino Gods is an online casino ruled by the god Prosperos, with the valiant help of Fortuna, Guardiana and other deities
Watar Street, XBX 1301, Ta' Xbiex, Malta
No history of asking for reviews
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I opened a account with you. I lost more then 10000 in one day but as a casino operator you guys did not go do your due diligence according to your licence. To ask were and how i deposited this much money proof of funds. Safety net for customers. I took money from my credit card and deposited in my current account and lost it in your casino. Now im in debt of 55000 or more due to your negligence and other sites as well. Please reply on my email account Ramesh Halai.

Reply from Casino Gods
I like this casino because there is a good selection of games here and the cancellations are successful (:

Reply from Casino Gods
Was very helpful, managed to solve my situation in such a short space of time, sylvio was very helpful. Thankyou

Reply from Casino Gods
Never play on this scam site, i played over 1000pound and nothing to win.

Reply from Casino Gods
I received an email on Xmas day saying all documents received when I sent them months ago.
Now about an hour ago I get a call from this number +356 27782286 asking me to provide details. I then told him about the email I received and then he hanged up. Just won’t this company now to leave me alone as they can keep the money.

Reply from Casino Gods
WARNING..AVOID CASINO GODS AT ALL COST!!!! This scam casino are consistently breaching their own terms and conditions and privacy policy they have been ordered by the European gamblers commission to resolve many issues with their contradictory ts&cs, to reimburse many unhappy customers and yet they still FAIL TO COMPLY. I've been waiting for over 3 months for my winning and they are showing NO sign of paying me or even letting me know if il be getting my winnings at all. No communication from them Absolutely shocking casino, they offer sign up bonuses which they fail to provide by restricting account access as soon as there has been a withdrawal request by its customers. This is common practice with this casino as you will see by the multiple complaints on many websites. They need to be held accountable for all the criminal activity that they purposely continue to do. This company truly needs to face justice. For the many millions they make by false promotions and contradictory terms and conditions. DISGUSTED!!!

Reply from Casino Gods
I have recently joined casino of god's and have to say my experience has been very good up to now. Verification was straight forward and my pay out done within 48 hours despite it being Christmas! I think a lot of the negative comments come from disgruntled players who either lose or don't follow proper verification process. As I said excellent site .only down side is paying administration fee on payout which is why I didn't give 5 stars. Thanks.

Reply from Casino Gods
It's been two months and there still no winnings been sent , I've even had to get a citizen card at my expense for extra i.d
So far between me and my partner they have had 10 pieces of i.d and bills
Constantly emailing with no response then when I do it's from there sister site which they then say they don't about lol
Casino gods avoid AVOID
I wish you would send my lucky winnings it's Christmas and it would help alot
Name on account JESSICA BOAKES

Reply from Casino Gods
Sylvio helped me a lot fixing my issues with deposits. Thanks a lot very focus on costumer queries

Reply from Casino Gods
Still waiting to get paid since September after have sent documents such as NHS, National insurance number ,and subscription. Until than my review will be same as shown.

Reply from Casino Gods
Been a member for about 2 weeks, and I would have give them a 5 star review until last few days. Absolute nightmare. 98hrs ago time of writing I was selected for a random review from the safer gambling team. I was advised I wouldnt be able to play for 24-72hrs while this was done. 98hrs later no reply at all from them.
Just before I was selected for the review I cashed out £160. Despite the review I was told Id still get my withdrawal usual time frames. Then 1 day later I was told my fully verified account suddenly needed several more documents. I uploaded them straight away and 3 days later they've still not been reviewed. Been waiting for my money now for 4 days. Absolutely terrible customer service, no reply to emails at all for DAYS, Live support can literally do nothing but contradict each other. Im starting to think casino gods is nothing but a scam!

Reply from Casino Gods
Scammers
Don’t pay owt give same excuses time and time again DO NOT USE

Reply from Casino Gods
I should have listened to all the negative reviews as they told me so.
I'm fully verified and I have withdrew over two grand well over a week ago and they are trying not to pay me out. They have said we need to get in touch with the game provider, when I've made a big withdrawal from playing the same game before and they have never said anything like that. Lied to me that my withdrawal has been processed, this has been seven days now and still haven't recieved it. Today when speaking to someone they said that that are reviewing my documents, another lie as I am fully verified. Then when I ask to speak to the team or fill in a contact form or speak to them on chat they said kindly wait for a email from the department.
I've never had to deal with a casino like this. They refuse to pay you out big winnings making excuses into why they haven't done so. I really liked this site but I think I'll stick to honest sites such as MR Q.
Update: Still no withdrawal twenty days later. Withdrawal is for over 2,400 and I've had no communication to say why I haven't received.
Update: A month later and still no withdrawal. They claim I'm top priority and they have been trying to get in touch with gaming provider to prove I won the funds. This is after me contacting them constantly with emails. I wouldn't want to play with them again.

Reply from Casino Gods
You say you paid me like its no problem. You messed me about for 6 days in a row, cut a long story short. For 6 days I tried to withdraw funds. You said no until verified. I sent you 8 separate pieces of personal documents to verify and still no joy. I put a bad review on and the next day you pay me. Could you explain this please? funny enough my account still isnt verified.

Reply from Casino Gods
Verified my account eventually after difficult process but let's hope my winnings are quickly received! Received winnings now spot on casino gods!

Reply from Casino Gods
Had previously left a 5 star review after playing and using the site won a small amount withdrew no problem...then won a bit more not massive amount £350 and withdrew it, logged back in after a day to find out how long it would take to see that my withdrawal had been cancelled and my £350 was now £20??
In breach of bonus terms and conditions, I made 10 spins of £5 or more which isn't allowed for some reason? Also this was after I had won a few hundred so seems like they just make any old excuses to not pay out. Shame as I was enjoying using this site and would of some for longer but will never use again now, finally understand all the bad reviews, Deposited 20 bonus 20 won over 400 wagered over 800 withdrew 360 and they decided to only give me 20..

Reply from Casino Gods
Terrible! Company. Scam in fact comes to mind. I won some money, uploaded all the documents they wanted to withdraw it and they blocked my account says i self excluded myself! No i never. Prove it? SCAMMERS AVOID THESE LIKE THE PLAGUE.
Edit: these are actually criminals! They should never of opened my account as i was in fact self excluded with then via another account (something i wasnt aware of) and they should of been aware instead of waiting 3 days to ban me. Now they have voided my winnings and wont issue a refund! Gambling commission is now involved. SCUM BAGS!!

Reply from Casino Gods
I have been fortunate to win £20k (having lost a significant sum to Casino Gods).
£4k has been outstanding since 24th November 2021.
I am a fully validated member. However I am being told my winnings need to be checked before they can be released.
I have never had issues on other sites. It seems my funds are being held back but no communication to advise why.
The chat team are the only responsive team. I have raised complaints but no response to date.
Terrible experience of winning. Not sure when or if ill get paid.
Simple wins on a Megaways slots machine....no reason I can see to hold back or take so long to process these withdrawals.
Edit....funds received 21 days after win......I had to constantly chase and felt anxious throughout. Terrible customer journey....shame really

Reply from Casino Gods
Absolutely brilliant no idea where all the negative feedback is coming from love the games great fun and made a withdrawal last night 10.20pm funds in my account tonight fab

Reply from Casino Gods
After having lots of issues with verification and getting my withdrawal dayana on live chat has gone the extra mile to contact the department that reviews withdrawals and got me the information I needed

Reply from Casino Gods
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