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Rated 1 out of 5 stars

I have not received the order. Bet Ellis 2630 Kousa Drive Winston Salem, NC 27106 336-918-5162 The charge has cleared my bank. This is my 2nd inquiry about the purchase.

Rated 5 out of 5 stars

Castlebeard has been great! I have been using Castlebeard products for quite a while now with no complaints at all. The products have been good and I believe they are top notch, made with authentic na... See more

Company replied

Rated 1 out of 5 stars

I’m very upset because I ordered your product and you shipped it to a different state. I emailed you twice and you still have not contact me back. I’ve already ordered another set and still haven’t re... See more

Company replied

Rated 5 out of 5 stars

The ordering process was very easy. I didn't have to wait long for delivery. Haven't used the face cleanser yet as I just received it this morning. Looking forward to using this product. Excellent co... See more

Company details

  1. Health and Beauty Shop

Written by the company

Beard and Skin Care Products


Contact info

2.8

Average

TrustScore 3 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love their ultrasonic brush

I love their ultrasonic brush. My face loves the gentle exfoliation I get when using it, my skin skin always feels very smooth after using it and my skin texture has gotten a lot better. Shipping was fast and that’s always a plus. I definitely recommend

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Best Beard oil!

This was a great gift for my boyfriend who is growing out his beard. He loved that it's not greasy and leave his beard really soft and moisturize.

November 8, 2021
Rated 5 out of 5 stars

Sleek and stylish comv

Great packaging also the comb looks so sleek and stylish can’t wait to gift it to my SO. It also very gentle to comb with its bristles are not sharp and don’t hurt. Will be buying more for some friends and family as an Xmas gift or birthday.

November 3, 2021
Rated 5 out of 5 stars

The service and delivery time was…

The service and delivery time was great. My items arrived on time with no problems. I will definitely be patronizing Castlebeard for years to come. Please do not hesitate to use the site to buy your beauty and personal care items. You will not regret it.

November 3, 2021
Rated 5 out of 5 stars

Useful compact product

Very good service. product was received really quickly. The whole process was seamless. I would definitely use this platform again

October 26, 2021
Rated 5 out of 5 stars

Great Great

My in-law introduced this product to me and I was really excited to get it.I got the Balm and Conditioner, though wasn't sure at first about the smell, but ABSOLUTELY LOVED it! It's a great masculine fragrance.

September 24, 2021
Castlebeard logo

Reply from Castlebeard

Thank you for your review, Leo.
We appreciate your feedback and depend on it to improve our products.

Rated 5 out of 5 stars

Castlebeard has been great! Keep up the good work.

Castlebeard has been great! I have been using Castlebeard products for quite a while now with no complaints at all. The products have been good and I believe they are top notch, made with authentic natural ingredients. As for their services, they are commendable. I usually get my orders two or three days earlier than expected and I have never had an order arrive late. The packaging is good, the prices are reasonable, like I said earlier I have no complaints.

September 21, 2021
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Reply from Castlebeard

Hi Ng,

Thank you for the review!

We appreciate having you as our customer.

Rated 5 out of 5 stars

The first thing you notice is how great…

The first thing you notice is how great these things smell, like seriously, everything I've tried smells amazing. The second thing is that it never felt like I had product in my beard. A lot of beard product can feel sticky and oily. Never had an issue here. After 5 minutes, I completely forgot I had product in my beard.

September 19, 2021
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Reply from Castlebeard

Hi Akshay,

Thank you for your review. We're so delighted you loved your items!

Rated 5 out of 5 stars

Incredible product

Incredible product. Easy to use as well as smells amazing. So fresh and clean smelling.

Customer service can’t be beat! Very attentive and willing to help!

September 12, 2021
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Reply from Castlebeard

Hi Matt,

Thank you for your review!

We appreciate having you as our customer.

Rated 5 out of 5 stars

Amazing Service

Amazing Service! Received the products promptly and with the package that properly protected the vial of oil.

September 10, 2021
Castlebeard logo

Reply from Castlebeard

Hi Samir,

Thank you for your review!
We're so pleased you're happy with our products.

Rated 5 out of 5 stars

Hi There,

Hi There,
I really want to take time and write the reviews on the castle beard products.

I have started to use the castle beard products and its been a month now .

Products are giving good results in short time.
I really appreciate the castle beard products.

I truly recommend castle beard products for others who need good result in short time.

Way to go !

September 5, 2021
Castlebeard logo

Reply from Castlebeard

Hi Naveen,

Thank you very much for your review!

Rated 5 out of 5 stars

I love the products

I love the products. It smells amazing and it left my beard feeling really soft.

September 2, 2021
Castlebeard logo

Reply from Castlebeard

Hi Quincy,
Thank you for the review!
We appreciate it.

Rated 5 out of 5 stars

Prompt shipment

Prompt shipment, great connection and great product 👌🏽👌🏽👌🏽

August 30, 2021
Castlebeard logo

Reply from Castlebeard

Thank you for your great review!

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