Celebrationbox Reviews 7,952

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

I am a receiver of Celebration Box, and have received a few over the years. But the last box I received was off and when I contacted Celebration Box about it they could not have cared less. The chocol... See more

Rated 5 out of 5 stars

The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extreme... See more

Company replied

Rated 5 out of 5 stars

I highly recommend buying from this company!! I bought the choc donut delux box for my nieces birthday, really good quality chocolates, cool packaging, fast delivery, if you want great gifts for someo... See more

Rated 5 out of 5 stars

I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived. This box and others I have ordered always look exactly as they a... See more

Company details

  1. Gift Basket Store
  2. Candy Store
  3. Confectionery
  4. Corporate Gift Supplier
  5. Flower Delivery
  6. Food Products Supplier

Written by the company

Celebration Box delivers Gift Boxes, Flowers and Sweet Treats New Zealand wide. Gifting solutions for every Occasion, Celebration Box delivers overnight Monday to Saturday and in Auckland we offer same day delivery. If you're looking for Gifts For Her, Gifts for Him, Gifts for the kids, Birthday Gifts, Corporate Gifts, or Sweet Treats, www.celebrationbox.co.nz is your solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfection 🥰

Everything online was straight forward, delivery was on time and the product was to customers satisfaction.

February 27, 2023
Rated 1 out of 5 stars

I am yet to receive my package

I am yet to receive my package! Can’t get hold of nz post it’s just really disappointing

February 26, 2023
Celebrationbox logo

Reply from Celebrationbox

Hey Nadine! Thanks for your feedback. We've been in touch with you directly about your order. Unfortunately the gift box you selected contained alcohol and due to NZ Post's processes, the gift could not be left unattended at the delivery location. Our delivery partners are responsible for making sure all gifts which contain alcohol are signed for by the recipient, to prevent alcohol ending up in the wrong hands. We're so sorry for the inconvenience but we do hope your gift was well received.

Rated 1 out of 5 stars

Order was never even posted

Order was never even posted. I had to chase this up after four days as it hadn’t been sent. Very dissatisfied. Was provided a refund fortunately but will not order from here again.

February 27, 2023
Celebrationbox logo

Reply from Celebrationbox

Hey Fiona, we're sorry you've had this experience. It's definitely not something we like to hear happen. Your gift was dispatched on an overnight courier however our delivery partners were dealing with the backlog of deliveries in the Hawkes Bay which unfortunately delayed your gift. We appreciate your disappointment at your gift not being received on it's desired delivery date and I'm glad to hear that you've been in touch with our team to solve the issue and that the gift has now been received. We really do hope the delivery delays due to the storm, don't stop you from ordering from us again.

Rated 5 out of 5 stars

This is the 2nd Year we sent a wee box…

This is the 2nd Year we sent a wee box to my Auntie for her birthday and can't thankyou enough for the great service and great products, my Auntie felt very special and loved the treats. It's great that you don't have to spend a lot to make someone feel so very special

February 24, 2023
Rated 3 out of 5 stars

Good gift

Expected more chocolates included for the price but good gift.

February 28, 2023
Celebrationbox logo

Reply from Celebrationbox

Hey Neha, Thanks for your feedback.
We try really hard to make sure a photo of each product is displayed on our website so you know exactly what you should expect in our gift boxes. We also make sure that each product in our gift boxes is described on the product page too! We're sorry that you were expecting more chocolate in your gift box and we'll keep your feedback in mind going forward. Thanks for your support.

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