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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and unique design, often highlighting the personalized and handcrafted nature of the jewelry. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and the ability to approve designs before production. Reviewers also commend the staff for their responsiveness and helpfulness throughout the process. However, some customers experienced issues with delivery times, with orders taking longer than expected to arrive. A few other people also felt that the actual product was smaller than anticipated based on advertisements, and some noted concerns about the quality of the pendant and chain, describing them as feeling low quality or like plastic.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the unique and personalized... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the beautiful designs, craftsmanship,... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and the excellent... See more

User experience

Clients share positive opinions on the user experience, highlighting the ease and seamlessness of the design... See more

Staff

People report positive experiences with staff. Customers consistently praise the designers for their amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more

Rated 5 out of 5 stars

The design and approval process was well communicated and appreciated had the ability to provide comments or requests prior to them creating the piece. I only wish in the bracket I could have seen ho... See more

Rated 5 out of 5 stars

This is a creative way to keep your loved ones near your heart. The process went very smoothly and every step was communicated by my dedicated representative. The final product is unique and special.... See more

Rated 5 out of 5 stars

This company is amazing and the jewellery they make is beautiful. Every piece is handcrafted by a wonderfully skilled person and they keep you updated throughout the entire process. My wife loved the... See more


Company details

  1. Jewelry Store

Written by the company

The Uniquely Yours Monogram Jewelry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

694 reviews

5-star
4-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Throughly impressed

Honestly I wasn’t fully sure this company was a legitimate company when I first ordered. I’ve always seen the ads on social media but, eventually, I ordered and was incredibly pleased! The employee who designed my gift ( Elisa ) did a fantastic job!

Fast forward a bit, my girlfriend accidentally broke and subsequently lost the first one. I tried to cash in a replacement via the warrantee. While my particular case wasn’t covered - I was covered a discount for a reorder and a rush on production and delivery. All in all, the necklace I ordered was of great make, the design was also really cute! You also have the ability to change the design if you don’t like it, before it goes to production ( each piece is made to order here.)

Highly recommend, your significant other is sure to appreciate it!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Personalized

I was debating if I wanted a birthstone mothers' ring or necklace with our 6 colors but I've never really liked my November topaz color so was excited to find Charmly that could incorporate all of our initials.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I love my charms and keychain from…

I love my charms and keychain from here. My soul mate and my names are forever combined in beautiful designs I wear. Our astrological symbols are on a keychain. I plan to get my daughter’s name on a charm too. They honor their lifetime warranty as I lost one of the charms and they are replacing it. They just needed a photo. Customer service is too notch!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 2 necklaces

I ordered 2 necklaces. 1 for me and 1 for my husband. They both turned out better than I could have hoped for. We have 9 kids plus me and my husband. I just posted then on Facebook yesterday so the kids could see them.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

The necklace is deceptively small

The necklace is deceptively small. The advertisements/models look twice thd size of the actual necklace

February 9, 2026
Unprompted review
Charmlry logo

Reply from Charmlry

Thank you for your feedback.
We’re sorry to hear that the necklace felt smaller than you expected.

All the photos on our website show the real product. In addition, the exact dimensions of the necklace are clearly listed on each product page to help customers make an informed choice before purchasing.

At the bottom of the product pages, we also include real customer photos from verified reviews, showing the necklace as it looks when worn in everyday life.

That said, we understand that expectations based on photos can sometimes differ from personal perception, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Beautiful Custom Necklace

Beautiful Custom Necklace! From the beginning of my order to receiving it, the process was smooth and easy. They did a great job keeping me up to date on the process of my order. My wife absolutely loves her necklace! Can't thank you enough!

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Will purchase again!

Fast service, good design, good product, satisfied customer. Price was as expected, not too high, not cheap like everything else online which breaks. Can’t ask for anything more!

January 1, 2026
Unprompted review

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