Clarks - Belfast Forestside Reviews 214

TrustScore 5 out of 5

4.8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


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Rated 5 out of 5 stars

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more

Rated 5 out of 5 stars

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more

Rated 5 out of 5 stars

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more

Rated 2 out of 5 stars

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more

Company replied


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom

  • 02890645396

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very helpful approachable staff

Very helpful approachable staff, Eve ch measured my girls feet and was so helpful with any questions asked, very patient and did her job role to a high standard, very pleased and would recommend that particular clarks. Thanks

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Toddler shoes

Quick service, knowledgeable staff member, great experience getting my toddler his shoes. Casey was very attentive and helped us find the perfect pair!

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Got new shoes for my one year old…

Got new shoes for my one year old daughter yesterday with the help of staff member Casey in Forestside branch. Casey has a great manner with kids and was really helpful in choosing a pair of shoes. She was very professional and knowledgable and we would have no hesitations in recommending the branch to friends

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience

We were in getting our 1 year old fitted for his first shoes for his birthday. It took a few minutes to be seen but we were happy enough having a wee browse. We were fitted by a lovely lady called Anne. Even though the measurement came up slightly different she was able to find him a perfect pair of shoes that fit our son perfectly, she tried on a couple of pairs and had a feel of his feet and used her knowledge to get the size just right! It was a lovely experience thank you!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

In safe hands for little feet

Today was my first trip to Clarks in forrestside. The attention we received was excellent. The young lady attending to us was ebony who measured my grandson for his first prewalkers. He got measured and fitted from a good selection. I myself worked for Clarks in lisburn. Ebony new what she was doing which reaffirmed to me we were in good hands. Thank you ebony.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Top-notch Product 👞 and Exceptional Service 👩🏻!

I had the pleasure of being assisted by Bethany during my recent visit to Clarks and I must say, their customer service was exceptional! She went above and beyond to help me find exactly what my kid needs, offering valuable insights and recommendations along the way. Their friendly demeanor and professionalism made the entire shopping experience enjoyable. I truly appreciate the excellent service provided by her and would highly recommend.
Thanks

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop, Beth was super helpful and extremely knowledgeable on kids shoes. Thank you

May 4, 2024
Unprompted review

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