Clarks - Huddersfield Reviews 85

TrustScore 5 out of 5

4.8

22 Kingsgate Shopping Centre, HD1 2QB Huddersfield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Michelle at the Huddersfield branch was fantastic, really good with my kids, helping them try on shoes using an accurate measuring service and encouraging them to walk/crawl about to test if the shows... See more

Rated 3 out of 5 stars

A couple of days ago I bought a pair of loafers and a patent leather spray. Having tried them on at home I changed my mind and decided to return them. Nothing wrong with the shoes by the way, just not... See more

Company replied

Rated 5 out of 5 stars

I took our very excitable toddler to get new shoes and they were very kind and informative, giving helpful advice without being pushy. Michelle was great at fitting my little boy who did not want to s... See more

Rated 5 out of 5 stars

I shopped at Clarks in Huddersfield recently, and the assistance received from a lovely staff at the store, Eden-Rose, certainly deserves commendation. I'm a tall guy who isn't too great at shopping f... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 22 Kingsgate Shopping Centre, HD1 2QB, Huddersfield, West Yorkshire, United Kingdom

  • 01484541552

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Nina was fantastic!

Today I attended with my two young children (aged five years and four years), for their school shoes fitting appointment.

We were greeted politely by a lady at the desk who happily helped me be seated whilst I waited a short while for the lady called Nina to measure my children’s feet - she then patiently waited whilst each of my children chose some shoes to try!

Once they’d tried them all on, we were able to select the perfect ones we needed which both met the strict school requirements of “all black” and also kept my children happy with the dinosaur and unicorn soles. Nina also helped my little girl to choose some dolly style shoes for the summer months and fitted them with an insole so we didn’t have to come back to the store at a later date!

We also managed to take advantage of the discount on PE trainers for both my children ready for when they start back at school in September!

Nina was nothing short of amazing and helpful, we couldn’t have asked for better customer service, thank you so so much!

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Shoe Fitting a 5-year old

A very patient personal service for my 5-year old grandson’s school shoe fitting and purchase (he tests most people’s patience!).
Sian at the Huddersfield store was fabulous, thank you.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent thorough service

Excellent service from Sian who fitted new school shoes for our grand daughter. Attention to detail was impressive. Sian measured feet first then carefully felt the fitting when the shoes were worn. She recommended a larger size for a particular shoe. She had a lovely way of communicating with our grand daughter.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience for first school shoes from nina

I took my daughter to get her first pair of school shoes, when we entered the shop it was very busy, however we were met by a lady smiling and asked us to take a ticket, she explained there might be a wait but they would get to us very soon, we sat on the seats with our ticket and waited as we waited it got busier, with everyone coming for school shoes. We didn't wait long maybe about 10, or 15 minutes then we got greeted by nina, she was so lovely with my little girl, she measured her feet, my daughter then picked out the shoes she liked the most, and nina went to find them, as my daughter has wide feet, they didn't have her size in the shoes she wanted, however nina brought out some very similar ones to make sure the fit was right for her and then said we could order in the size we need in the style my daughter picked, we ordered them in. This was a very good experience and the staff were all great especially nina

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Liam was so helpful

Liam was so helpful, professional and ensured my grandsons shoes were correctly fitted we couldn't have asked for more

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Nina

Nina! Nina was also training another lovely girl and she explained everything to us.
My Grandson is starting High School in September and I don't think he will ever forget how kind, caring,interested and helpful Nina was.
He has a very wide foot and had to go into the Men's section!
He is absolutely thrilled with his new shiny black shoes.
Only place to go!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Clarks staff member Eden-Rose is fantastic!

I shopped at Clarks in Huddersfield recently, and the assistance received from a lovely staff at the store, Eden-Rose, certainly deserves commendation. I'm a tall guy who isn't too great at shopping for clothes/shoes and more often than not can't find the right size. Eden-Rose certainly made my shopping experience easy and smooth, and she helped me select not just the right fit, but the right style of shoes. I wanted to leave her a tip but she declined. Clarks should let customers give fantastic staff like her tips if we want to!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Huddersfield Clarks shop

Nina is a wonderful, kind and patient sales assistant who takes the time to ensure her client is happy with their purchase.
Liam always goes above and beyond when helping anyone who visits the Huddersfield Clark’s shop.
We are blessed to have such people.

May 23, 2024
Unprompted review

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