Popped in for some new work shoes and was greeted by Grace! Really helpful and knowledgeable in helping me choose!
Location
Switch location345 Albion Street, Unit 3.05 Trinity Centre, LS1 5AT Leeds, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Danny was super helpful in finding the right shoes for me and made sure that I was taken care of, showed me a variety of options and went above and beyond. Went in looking for one pair and left with t... See more
Absolutely top service today at Clarks Albion St Leeds. Fantastic with doing toddler show fitting and was really accomodating - even measuring my wife (she's been wearing the wrong size shoes for year... See more
Fantastic help from Grace and Danny in the Leeds Trinity store. I have trouble finding shoes to fit due to waiting for an operation on my feet, they were very patient and helpful in suggesting shoes t... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
345 Albion Street, Unit 3.05 Trinity Centre, LS1 5AT, Leeds, England, United Kingdom
- 01135321555
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. I was only thinking about buying a new pair of shoes for work, but ended up buying one pair and ordering a second pair in another colour! The staff in the shop couldn’t have been more helpful, particularly Zainab; they went out of their way to answer all our questions and didn’t rush a decision, they even contributed ideas with regards to which pair would best fit my needs. A great experience - the delivery arrived quickly too - and I love the shoes; they are so comfy! Thank you!
Zaineb in the Leeds Trinity store went…
Zaineb in the Leeds Trinity store went the extra mile in helping my daughter get school shoes today. Thank you!
Fab service
Popped in for some new work shoes and was greeted by Grace! Really helpful and knowledgeable in helping me choose!
Fantastic service!
Grace at Albion Street branch was fantastic. Attentive, helpful, super knowledgeable. A pleasure to deal with amd a great salesperson!
Excellent friendly staff
Excellent friendly staff, very good attentative service.
Have been to Clarks trinity leeds
Have been to Clarks trinity leeds
Staff were very pleasant and patient .
Innaya was extremely helpful
!!!!
Grace at the Leeds Albion store was…
Grace at the Leeds Albion store was super helpful getting me several sizes of shoes and was friendly
Superb Quality Footwear at Great Prices
Superb quality product choice, fabulous styles, great website with easy to navigate pages. Very pleased to have made the decision to buy. Fantastic boots, perfect fit. Thank you.
Zainab was so helpful in finding me my…
Zainab was so helpful in finding me my perfect shoes!
Grace in Leeds Albion store was class
Grace in Leeds Albion store was class, very helpful!
Zainab was super helpful and very…
Zainab was super helpful and very polite! Would definitely recommend!
Great service from Elli and Poppy
Elli & Poppy were wonderful when I came to exchange a pair of boots, speedy and kind service. Thanks both!
Extremely helpful staff…
Zainab was extremely helpful in assisting us making our purchases including our of stock items.
Marnie and Grace brilliant at Leeds…
Marnie and Grace brilliant at Leeds alliance street store. Helpful, listened and very polite. Definitely reccomend
Great Service
All the staff at Leeds Albion Street were very helpful and made it a great customer experience
Fabulous experience today at Clarks in…
Fabulous experience today at Clarks in Leeds Trinity. Super kind and attentive staff and always a pleasant and smooth experience. Special shout out to Zainab who was incredibly helpful and friendly and gave me great advice on protecting my shoes (didn't realise you had to spray your shoes more than once with rain and protect!!) Thanks guys- great store :)
Grace shop assistant was great!
Comfy shoes !
Grace helped me find new comfy work shoes, she was super helpful and friendly! Thank you
Very helpful
Grace was extremely helpful offering insoles/different sizes to find a good fit.
Grace was very helpful in finding me…
Grace was very helpful in finding me the right boots. She was definitely very knowledgeable about the varieties and gave me the space and time to feel the boots out. Thank you Grace :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







