Clarks - Leeds Reviews 57

TrustScore 5 out of 5

4.8

345 Albion Street, Unit 3.05 Trinity Centre, LS1 5AT Leeds, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Popped in for some new work shoes and was greeted by Grace! Really helpful and knowledgeable in helping me choose!

Rated 5 out of 5 stars

Danny was super helpful in finding the right shoes for me and made sure that I was taken care of, showed me a variety of options and went above and beyond. Went in looking for one pair and left with t... See more

Rated 5 out of 5 stars

Absolutely top service today at Clarks Albion St Leeds. Fantastic with doing toddler show fitting and was really accomodating - even measuring my wife (she's been wearing the wrong size shoes for year... See more

Rated 5 out of 5 stars

Fantastic help from Grace and Danny in the Leeds Trinity store. I have trouble finding shoes to fit due to waiting for an operation on my feet, they were very patient and helpful in suggesting shoes t... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 345 Albion Street, Unit 3.05 Trinity Centre, LS1 5AT, Leeds, England, United Kingdom

  • 01135321555

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Extremely helpful and polite staff

All of the staff were very helpful and patient. My feet are an awkward fit, so I needed to try on several shoes and had a lot of questions. This was the Leeds store within Trinity. I was served by Anya and Sana, both were informed, polite, helpful and patient.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Been in today just to try some boots to decide which I want for a gift for my birthday. Grace and Zaynab both incredibly friendly and helpful couldn't have asked for better service! Knew what they were talking about and just generally really friendly

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality shoes and nice people

We got a helper called grace and she was extremely helpful and very kind to us. She knew all about feet and was eager to share her knowledge. I recommend coming here and I will be coming again.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

We have had fantastic service from Elli C in the Trinity, Leeds branch on our last 2 visits. Yesterday, the branch was particularly busy due to last minute 'back to school' purchasers. Elli was pleasant and obliging whilst remaining unflustered and professional. She is a credit to the company. We will definitely shop there again.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Back to school made easy!

Our assistant, Amina, was fantastic today. She was incredibly friendly and helpful, sorting both my kids’ shoe sizing and back to school choices really smoothly. Job done! Thank you!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service today

Excellent service today. Nothing too much trouble. Thoughtfully dealt with a very indecisive tweeny and literally spent over an hour trying on various options. Couldn’t expect better service from a designer boutique! Well done Clarks Leeds staff.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

A Great Experience at Clarks Leeds Trinity!

I went into the new Leeds Trinity Clarks store to find some new sandals for summer. I was greeted as soon as I came in by a friendly team member who offered their help. I described the style I was looking for and they suggested a few options they thought might work for me. I tried on a couple of pairs in store before deciding on a leather look black sandal perfect for summer. To make things even better the sandals were part of the summer sale and I got a great deal! The team member also gave me some great advice about how to look after the shoes with some aftercare products that have made my sandals look like brand new after wearing them multiple times. A great experience from kind and helpful staff - could not recommend the Clarks Leeds Trinity store more!

July 31, 2025
Unprompted review

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