Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great service from quote to order to delivery. The delivery team were particularly helpful when we had unexpected roadworks at our delivery site & helped us reschedule. Very pleased with the product -... See more
Company replied
Excellent customer service from Michelle Containers like New Smooth process from ordering to delivery Special thanks to Barry who delivered the One trip containers and placed them exactly whe... See more
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We already had two containers from Cleveland Containers and had a great experience, this time they really were amazing!! We wanted to put another one in a very tricky space and only had a short window... See more
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Company details
About Cleveland
Written by the company
Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
Contact info
23a Falcon Court, TS18 3TX, Stockton-on-Tees, United Kingdom
- 0330 005 5666
- sales@clevelandcontainers.co.uk
- clevelandcontainers.co.uk
4.6
Excellent
622 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great delivery
Great delivery. Some container suppliers are clearly dodgy. This company are the only one to use. Delivery excellent and on time.
August 1, 2025
Reply from Cleveland
Hello Nick,
Thank you so much for this 5 star review, your kind words are greatly appreciated.
Kind Regards,
Cleveland
Reply from Cleveland
Hi Alexander ,
Thanks for the great 5 star review!
Regards,
Cleveland
Reply from Cleveland
Hello,
Thank you for your feedback, and we’re sorry for the frustration caused. After speaking with the relevant teams, we can see there was a delay in sending your invoice. This was due to a recent system update, which unfortunately caused a temporary communication issue. This has since been resolved and we’re confident this won’t happen again. We really appreciate your patience and understanding.
Regards,
Cleveland
Great service
Great service, and fantastic staff who bend over backwards to help. Also, really competitive prices and they manufacture a first class quality product.
September 2, 2025
Reply from Cleveland
Hello Dorothy,
Thank you so much for this 5 star review, your kind words are greatly appreciated.
Kind Regards,
Cleveland
Great communication
Great communication, always polite and helpful. Pleased with the service.
September 20, 2025
Reply from Cleveland
Hello Peter,
Thank you so much for this 5 star review! We appreciate it.
Kind Regards,
Cleveland
You priced yourself out of the job
September 1, 2025
Reply from Cleveland
Hello,
Thank you for your feedback - Unfortunately, container prices can fluctuate quickly, and the original quote you received was given at a rate that we weren’t able to continue offering. Our quotes are only valid for 48 hours, I’m sorry if this caused any confusion or inconvenience. We do our best to provide you with the most competitive rate we can at the time.
Regards,
Cleveland
Reply from Cleveland
Hello Mark,
Thank you so much for this 5 star review!
Kind Regards,
Cleveland
Jasmine was my contact and made the…
Jasmine was my contact and made the whole process run super smooth, delivery point at my end wasn't straight forward but after sending pics she arranged for a specialist truck. Superb as the standard truck would have resulted in a failed delivery costing me
September 15, 2025
Unprompted review
Reply from Cleveland
Hello Steven,
Thank you for your great 5 star review. We will make sure to pass on your kind words!
Kind Regards,
Cleveland
Jetty shipping containers - Dagenham Dock
A fantastic and prompt response from their representative Rachel, a smooth ordering procedure and delivery was made easy with their team of experienced drivers. This is a difficult location (Jetty over water) and to place 2 x 40ft containers and relocate 2 existing 20ft containers (something they also do) was done with expertise. Happy to recommend Cleveland Containers
August 27, 2025
Unprompted review
Reply from Cleveland
Hello Matthew,
Thanks so much for the 5 star review! We really appreciate it.
Kind Regards,
Cleveland
5 Star ⭐️ Excellent customer service from…
Excellent customer service from Michelle
Containers like New
Smooth process from ordering to delivery
Special thanks to Barry who delivered the One trip containers and placed them exactly where I wanted them
5 Star service
Mr Maloney
Accrington Lancashire
June 9, 2025
Reply from Cleveland
Hello,
Thank you so much for taking the time to give this great 5 star review! It is greatly appreciated.
Kind Regards,
Cleveland
Reply from Cleveland
Hello Paul,
Thanks so much for the 5 star review!
Kind Regards,
Cleveland
Brilliant team
Brilliant team, so helpful and speedy. Great communication. Delivery driver was also so helpful providing assembly tips.
May 20, 2025
Reply from Cleveland
Hello,
Thanks for the great 5 star review. We really appreciate it!
Kind Regards,
Cleveland
Excellent service
May 23, 2025
Reply from Cleveland
Hello Andy,
Thanks for the great 5 star review!
Kind Regards,
Cleveland
Brilliant communication and straight…
Brilliant communication and straight forward delivery.
May 13, 2025
Reply from Cleveland
Hello Tony,
Thank you for this great 5 star review!
Kind Regards,
Cleveland
Top Quality Containers and Service
We have purchased all of our containers from cleveland and can’t fault them at all. Sarah handles all of our orders and makes the whole process really quick and easy. I would recommend anyone looking to start a storage site or that already has one to give Cleveland a phone.
May 14, 2025
Reply from Cleveland
Hello Kenzie,
Thanks so much for your 5 star review! We will make sure to pass on your kind words, we really appreciate it.
Kind Regards,
Cleveland
Stephanie organised the new container…
Stephanie organised the new container and was super easy and helpful to deal with. She made the whole process straightforward. The container was arranged and delivered without a hitch. The delivery drivers ability to get a 20ft container craned into an awkward space beside a building under trees was exceptional.
May 15, 2025
Reply from Cleveland
Hello Craig,
Thank you for the great 5 star review, it is much appreciated! We will make sure to pass along your kind words.
Kind Regards,
Cleveland
James and the team have been great to…
James and the team have been great to deal with and sorted us out really efficiently...
May 22, 2025
Reply from Cleveland
Hello Andy,
Thanks for the great 5 star review. We appreciate it!
Kind Regards,
Cleveland
Excellent Service
From my original enquiry, the Cleveland Team have been outstanding. Catering for my needs, flexible and providing me expert advice. Their container handbook was excellent.
The arrangements for delivery was spot on. The driver was meticulous when placing the containers
I would highly recommend Cleveland Containers.
May 4, 2025
Reply from Cleveland
Hello Rab,
Thanks so much for this great 5 star review, it is much appreciated. We are glad to hear everything went smoothly!
Kind Regards,
Cleveland
Fantastic customer service and…
Fantastic customer service and delivery. I was going back and forth with my initial enquiries and quotes came through fast and were then followed up by their team. Once settled, delivery was arranged quickly and the container was on site within days, the delivery driver was super helpful and ensured everything was just as I needed.
May 7, 2025
Reply from Cleveland
Hello Nick,
Thanks so much for the great review! We really appreciate it.
Kind Regards,
Cleveland
the service was second to none
the service was second to none,
im so happy with my purchase,
the driver was so amazing, knowledgable ,professional and polite, a credit to you ,
michael,
May 15, 2025
Reply from Cleveland
Hello Michael,
Thank you for this great 5 star review. It is much appreciated!
Kind Regards,
Cleveland
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