Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... See more
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It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... See more
Company details
Written by the company
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Contact info
152-160, Kemp House, City Road, EC1V 2NX, London, United Kingdom
- cs@contactlenses-direct.com
- contactlenses-direct.com
Scam do not buy from
Scam do not buy from
This company, I have just been scammed big time
July 2, 2022
Unprompted review
SCAM!
SCAM!! Never received my lenses and they do not respond to emails. Do not use them.
July 1, 2022
Unprompted review
I still haven't received my item and I…
I still haven't received my item and I email twice with no response and there's no way to track my item
July 1, 2022
Scam Alert
Scam, Avoid at all cost. Police should really look into this. Just listen to the voicemail on the contact number 02045054006. It's appalling, basically telling us we got scammed. The parent company is Distribution Point Limited and the owner is a guy named Hasseeb Hussain. Hopefully, the police will do something.
July 1, 2022
Unprompted review
Never received contact lenses
Never received contact lenses. 4 times of contacting customer service and no response. Plus I paid for express delivery. Not happy, avoid buying from here.
July 1, 2022
THIS COMPANY IS A SCAM
Thankfully i used KLARNA so they didn’t take any money from me however this company is a SCAM AND DOESNT EXIST DO NOT
USE!!!
I initially thought that there were problems with my delivery so i tried to contact them through email multiple times but had no response. Therefore I tried calling as i’ve spent nearly £200 on contact lenses so I urgently needed to know where my delivery is. I called the number that was on their email and I was astonished by their voicemail. It said the following “there is no such thing as contact lenses direct, you got fu****g scammed…” IF YOU WANT TO KEEP YOUR MONEY DO NOT USE.
July 1, 2022
Unprompted review
Slow delivery
Order placed 7 days ago and it hasn’t even been despatched yet. Email sent yet to receive a response
July 1, 2022
SCAM AVOID THEM…
I ordered lenses over a month ago and have had nothing, no one has responded to emails and this is an absolute scam.
July 1, 2022
Unprompted review
Avoid! Scam!
Still haven’t rechecked a reply to my numerous emails, still haven’t received my lenses or had an update or reply to my concern over this.
I think this site is a scam and to avoid at all costs.
I have asked for a refund but again no reply to this.
Avoid this site! Do not be drawn in by the prices.
July 1, 2022
DO NOT USE
Shame I had to give one star to be able to review as it would definitely be a minus if I had the chance. Same as most I can see on here. Ordered £60 worth of lenses with 1 business day delivery. Expected them Monday as I ordered late Thursday. Nothing had arrived so I emailed and I got an automated reply which included a contact number. Unfortunately that went to an answerphone which was full so wouldn’t accept new messages. Have reported to my bank so hope I can be refunded.
June 30, 2022
Unprompted review
Avoid !
Avoid !! DO NOT USE
Wish I had read the reviews first ! I ordered a month ago and had no response to my emails , I am now having to claim through my bank as a chargeback on my Mastercard
Will never ever use and am going to try and shame them on social media - what a scam !
June 30, 2022
Unprompted review
SCAM
Never received my order and will not reply to emails
AVOID BUYING FROM THIS COMPANY
June 30, 2022
Unprompted review
Avoid avoid avoid!!
Absolute scam! Over a month and still no order! Called their contact number snd voicmail messages says “going to ***k you up”! Avoid at all costs!!
June 30, 2022
Unprompted review
Scam website do not order
Scam website do not order - will get a chargeback
June 30, 2022
Unprompted review
Worst company ever !!
Worst company ever !!! Made my order on 10.6.22 still no order. Would never use them again. I went to another company and I got my order then next day.
June 30, 2022
Unprompted review
I payed for rushed delivery and it’s…
I payed for rushed delivery and it’s still not shown up 5 days later. I’ve emailed numerous times and still no reply. Do not recommend.
June 30, 2022
Unprompted review
AVOID AT ALL COSTS
AVOID AT ALL COSTS
Having ordered contact lenses from this company a couple of months ago - at half the high street price - I decided to order some daily lenses. The money was taken from my card straight away but a month and over later I am still waiting for my contact lenses to arrive.
Despite frequent emails I have received no response and now y email address is 'not recognised' despite them still sending me daily emails!!! Don't use this company.
I have tried calling them EVERY DAY since the beg of June and get the usual 'leave a message' response but they never reply to calls.
I won't use again - there are more conscientious contact lens suppliers out there - STEER CLEAR!
Marie
June 30, 2022
Unprompted review
AVOID
Doesn't deserve any stars at all. Take your money and don't provide the goods! Absolute joke.
June 29, 2022
Unprompted review
AVOID AT ALL COST!!!!
AVOID AT ALL COST! Thieves who take your money and deliver no goods.....despite numerous attempts to contact them. Thankfully I got my money back through my bank.
DO NOT USE THESE SCAMMERS!
June 28, 2022
Unprompted review
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