CredAbility Reviews 1,029

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the app's design and ease of navigation. Many appreciate the service for helping them monitor and improve their credit scores, with some noting its effectiveness in securing credit cards and loans when other platforms failed. However, some people were dissatisfied with the customer service, mentioning difficulties in getting support or correcting inaccuracies. A few other people also felt that the app or website could be tricky to navigate or had issues with functionality, such as being unable to proceed with applications or access certain features.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and clear... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly, fast, and... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use, helpful features, and weekly... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the helpful, understanding,... See more

Website

People report ambiguous experiences with the website. Some customers praise its clarity, ease of use, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more

Company replied

Rated 5 out of 5 stars

I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more

Company replied

Rated 5 out of 5 stars

Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more

Company replied


Company details

  1. Credit Bureau

Written by the company

At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The right advice regarding my credit…

The right advice regarding my credit score and now I am better off with new cards and credit limits. Thank you

January 29, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Excellent service and great guide

This has really been helpful for building my credit score. Only thing is it does go up and down which us slightly confusing at times. Especially if I pay my bills on time and money is paid back well before they have time to add interest. However I know where I stand and advice is given on how to improve your score I've been with them for years now and it's great knowing what my score is and getting the chance to look at all kinds of credit cards loans etc that are right for me and pre approved. I would definitely tell family and friends to use this company best thing I have done.

January 28, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 1 out of 5 stars

Didn't help me what so ever

October 18, 2025
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We’re sorry to hear about your recent experience.

To help us understand this in more detail, please reach out to us at hello@credability.co.uk.

The CredAbility Team

Rated 5 out of 5 stars

Really easy to use app

Really easy to use app. Clearly laid out and use friendly. I’ve tried others but sticking with this one

January 24, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Easy to check your report

Easy to check your report. You are able to see what offers there maybe for you. Able to see all your information on your credit cards etc

January 21, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Very clear delivery of credit profile…

Very clear delivery of credit profile units for good understanding of what needs to be done for improvement.

January 11, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your feedback. This is exactly what we are trying to achieve with CredAbility. If you think of any suggestions, then please let us know and we will pass them on to our Product Team. you can do so via the Feedback section of your account, or by emailing hello@credability.co.uk.

Sincerely,

The CredAbility Team

Rated 4 out of 5 stars

Easy Application

It was was easy to sign up and to get a loan search done. The only problem is they keep saying I have an offer which is always the same but at 79% APR I am not interested.

December 2, 2025
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review!

Unfortunately, we are not in control of the terms of the offers that you receive, this is dictated by the lenders themselves.

I hope this helps.

Kind regards,

The CredAbility Team

Rated 1 out of 5 stars

Rubbish

Rubbish, no use to me or my finances whatsoever.

January 21, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking your time to leave a review, although we are sorry to hear that you are unhappy with our services.

To help us understand in more detail why we have not been of much help, please reach out to us at hello@credability.co.uk. Our team would love to hear any suggestions you have and would be more than happy to help with any queries.

Thank you,

The CredAbility Team

Rated 5 out of 5 stars

Great app

Great app, easy to use and keep on top of your credit score. Perfect

January 21, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Easy to use excellent service

Easy to use excellent service

December 11, 2025
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 1 out of 5 stars

I do not understand why I don’t have a…

I do not understand why I don’t have a perfect credit score

January 14, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking your time to leave a review, although we are sorry to hear that you believe your score should be higher.

If there is any specific reasons you believe this to be the case, please contact us at hello@credability.co.uk and we will be more than happy to answer your query and to give you extra tips on how to improve your credit score.

Thank you, and again, we are sorry for any inconvenience.

The CredAbility Team

Rated 5 out of 5 stars

Reliable servireliable

Reliable service and get to see how accurate credit score

January 14, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

This is great to hear, thank you so much!

The CredAbility Team

Rated 5 out of 5 stars

Easy to use and always helpful to plan…

Easy to use and always helpful to plan and use my cards and helps to assist when apply for any new credit you need. Has a customer service which is straight forward and easy to access.

January 7, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Taking care of everyone.

I am usually apprehensive around emails and finance even when I have searched for advice online,however
CredAbility and their well designed app has made it so simple to use without one minute of hassle I have managed it. ( much to astonishment of family and even got partner sorting things too.)I am looking forward to 2026 in control and would like to thank everyone behind the scenes for all their work over this period,it has meant a lot and is much appreciated.
Nice to think I can be useful too! Happy New Year.
Kind regards, a happy customer. Just join,it is excellent!

January 1, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the detailed positive feedback. We're so glad that you chose CredAbility, and we wish you all the best for the future.

The CredAbility Team

Rated 4 out of 5 stars

It keeps me upto date with credit…

It keeps me upto date with credit information.

January 7, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Credit worthiness made simple

Credit worthiness made simple.
Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing up is simple and straightforward and best of all is free. Your credit file is easy to read, advice and tips are clear and multiple offers for all types of credit cards and loans are available across the board. Highly recommended.

January 7, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking time to leave us a review. The feedback that you provide will help to shape the future of CredAbility. If you have any further feedback or comments, please reach out to us via the Feedback section of your account, or you can email us direct at hello@credability.co.uk.

Thank you again,

The CredAbility Team

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