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CT Skills Reviews 276

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times. However, some customers reported issues with communication, mentioning that their assigned tutor did not answer emails, or that feedback was irrelevant and responses were not received. A few other people also felt that the support was inconsistent, with some experiencing a lack of work or being told what to put in a portfolio by someone without relevant experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the supportive,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the helpful and supportive... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the exceptional... See more

Service

Reviewers mention positive feedback about service. Many customers praise the support received, highlighting... See more

Response time

Customers generally had positive experiences with response times. Many reviewers praised tutors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more

Rated 5 out of 5 stars

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explaine... See more

Company replied


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Exceptional tutoring expertience

My tutor was Janet, whilst the technology was user friendly, it was the engagement and the depth of support provided by Janet that was exemplary.

June 17, 2025
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Reply from CT Skills

Hi Mel,

Thank you for your feedback, Janet is a star!

Best of luck in your career.

Rated 5 out of 5 stars

Great

Have just completed my 5th course with CT skills

July 4, 2025
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Reply from CT Skills

Hi Sarah,

Wow - your 5th course! That's some recommendation for the quality of our courses!

Best of luck in your career.

Rated 5 out of 5 stars

I’ve had Lucy as my assessor and she…

I’ve had Lucy as my assessor and she has been really helpful throughout my apprenticeship. Thank you !

July 7, 2025
Unprompted review
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Reply from CT Skills

Hi Bailey,

Thank you for your feedback, we'll share this with Lucy!

Best of luck in your career.

Rated 5 out of 5 stars

This is my second course with CT Skills…

This is my second course with CT Skills and I am thankful to have Naomi for both she’s helped me achieve end dates and setting goals when I needed them and keeping me on top of my coursework in general. She’s helped me get through all my units and providing resources when I needed them and being a great assessor in general.

July 1, 2025
Unprompted review
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Reply from CT Skills

Hi Hollie,

Thank you for leaving a wonderful review, finishing your second course is great to hear - It's the best feedback!

All the best in your career.

Rated 5 out of 5 stars

Jo Green

My teacher Jo Green was a blessing in disguises, she helped me with everything and let me work at my own pace despite it seeming like I was cutting it fine, she had believed in me and all was good in the end with a massive distinction, so big thanks to her.

June 6, 2025
Unprompted review
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Reply from CT Skills

Hi Adil,

Thank you for such wonderful feedback, supporting our learners is always our priority!

Best of luck in your career.

Rated 5 out of 5 stars

Level 3 HR Support

I have recently passed the Level 3 HR Support Apprenticeship with CT Skills. Craig was my Trainer Assessor, he was fantastic, knowledgeable and always supportive. My general experience of CT Skills was they are organised, professional and a good company to work with from both a learner and an employer perspective.

June 19, 2025
Unprompted review
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Reply from CT Skills

Hi Tamsin,

Thank you for your feedback it's great to see!

All the best in your career.

Rated 5 out of 5 stars

I have had a really positive experience…

I have had a really positive experience with CT Skills they have supported me from start to finish throughout my apprenticeship, allowed me the ability to grow in confidence and ability at my own pace and have been consistently encouraging, using positive reinforcement. Particularly, my tutor Jo has helped me in every aspect of the course and has pushed me when needed to get to where I am. I would massively recommend CT Skills and Jo to anyone looking to upskill or start their career in a new industry.

June 19, 2025
Unprompted review
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Reply from CT Skills

Hi Eleanor,

What fantastic feedback! It's great to know you had such a positive experience throughout your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My CT Skills experience

My assessor, Deanne, was amazing start to finish. I faced quite a few difficulties within my job but she was always there to help, support and guide me through it. I would highly reccomend CT Skills I couldn’t have asked for a better assessor and found the whole process to be smooth from start to finish.

June 17, 2025
Unprompted review
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Reply from CT Skills

Hi Amber,

This is so wonderful to hear, we'll pass this on to Deanne. It's great to hear you got the exact support that you needed!

All the best in your career.

Rated 5 out of 5 stars

CTskills

I had a great experience with CTskills. Donna my assessor was amazing with me and support me throughout.

June 17, 2025
Unprompted review
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Reply from CT Skills

Hi Hayley,

Thank you for your feedback!

All the best in your career.

Rated 5 out of 5 stars

Amazing training provider!

CT Skills is a brilliant company to do an apprenticeship with. My assessor was so supportive and helpful throughout the apprenticeship, and you can tell they really care about their students. I felt that I was understood and supported with my health issues, too. My maths tutor was also brilliant and such a lovely lady. I thought that I'd never pass my maths before meeting her!! CT Skills staff are really professional and also very caring. I would definitely recommend an apprenticeship with them!!

June 16, 2025
Unprompted review
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Reply from CT Skills

Hi Rosie,

Wow, we couldn't ask for better feedback! We love hearing that our learners have received all the support that they need, thank you for leaving such a great review.

All the best in your career.

Rated 1 out of 5 stars

they deactivated my account half way through

I was signed up on a coding course and was given one year to complete it. It was not very interesting being all theory. I started it in June24, but found my account had been deleted in Feb25. I had received one lot of feedback about my work from the tutor in Jan25, but it was not relevant to the work I had submitted and appeared to be a blanket response - this was the first red flag. I emailed both my tutor and the company about my account being deactivated - I was still doing the course and was about half way through but was fitting it around a very busy, professional job. To this day have not had a response, despite a reminder. I am disappointed that I wasted many hours on this course and certainly would not recommend the company - they do manage to send me a number of marketing emails a month to encourage me to purchase additional courses. My advice is to steer clear of them.

June 12, 2025
Unprompted review
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Reply from CT Skills

Hi Wendy,

I'm really sorry to hear you haven't had a positive experience with us. If you could reach out with your contact information to info@ctskills.co.uk I will ensure it is passed to the Online Courses Manager and they will contact you directly.

Rated 5 out of 5 stars

Loved learning with CT Skills

This is my first apprenticeship with CT Skills. My assessor is Antonia and she has supported me so much throughout my apprenticeship and offered support and reassurance all the way through . Jayne was my maths tutor and i couldn't have passed maths without Jayne and Antonia. I will defiantly be looking to do another apprenticeship through CT Skills. All together i have had a really good experience so thank you to you all.

June 11, 2025
Unprompted review
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Reply from CT Skills

Hi Megan,

Thank you for leaving such great feedback, It's wonderful to hear that you want to progress onto another apprenticeship!

All the best in your career.

Rated 5 out of 5 stars

CT skills very positive experience

I have had a very positive experience with CT Skills. My trainer Deanne has been very supportive and I wouldn't have passed my course without her.
The system is very easy to use and upload work. All my meetings, sessions and teaching has been excellent. I highly recommend using CT skills.

May 21, 2025
Unprompted review
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Reply from CT Skills

Hi Sarah,

Thank you for leaving such positive feedback!

All the best in your career.

Rated 5 out of 5 stars

Wonderful learning platform

Wonderful learning platform; they are very helpful, and the tutors provide as much assistance as you may need.
It was great to get back into learning more again, and so happy I found this site
Thank you all for the encouragement and a pass too :)

May 13, 2025
Unprompted review
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Reply from CT Skills

Hello,

Thank you for leaving such positive feedback, it's great to see!

All the best in your career.

Rated 5 out of 5 stars

A great course lead by knowledgeable and dedicated tutor.

Due to my role within my organisation it can often be quite hectic to complete such a course (Team Leader Level 3.) However, the support provided was great. Ian Peal my mentor/tutor played a big part in this and ensured that all of the deadlines were met and was really supportive and positive throughout the experience, ensuring any questions or queries I had would be answered and rather quick too. Thanks to his support I was able to complete my course with with a distinction.

May 16, 2025
Unprompted review
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Reply from CT Skills

Hi Kieran,

That's wonderful news, congratulations on your distinction!

Thank you for leaving suck great feedback.

All the best in your career.

Rated 5 out of 5 stars

Excellent experience

I had an outstanding experience with my CT skills Tutor Ian. My tutor is very professional, knowledgeable, and incredibly patient. His teaching style made complex concepts easy to understand. His always there to offer support and guidance. Ian always helps me to keep on track and is there to answer any questions and provide relevant resources to help me throughout my apprenticeship.

May 30, 2025
Unprompted review
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Reply from CT Skills

Hi Ola,

Thank you for your feedback it's wonderful to see!

All the best in your career.

Rated 5 out of 5 stars

Just brilliant all round!

I’ve had a very positive experience with CT skills and will highly recommend this provider to others.
My assessor Donna well, I would never have managed to get a distinction without her.
Donna is a kind and patient person with high knowledge and experience who has always believed in me and supported me MASSIVELY with learning to believe in myself.
I cannot put into words how thankful I am to Donna and all members of staff at CT skills.
I will definitely use CT skills and hope to have Donna again when I’m ready to go on to my level 3!

May 14, 2025
Unprompted review
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Reply from CT Skills

Hi Lucy,

Wow, hard to beat feedback like this! Thank you so much for leaving this it's wonderful to read.

We will pass this onto Donna she will be delighted!

Best of luck in your career.

Rated 5 out of 5 stars

A really positive experience!

This is my second apprenticeship through CT Skills and I am even more impressed the second time around. The support I've received has been excellent, a special shoutout to Janet and Gina who have been fabulous and the most supportive people I could have asked for. A really positive experience!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Janet has been great

Janet has been great and has helped me every step of the way during my level 3 AAT apprenticeship. She has kept me on track and has always been there if I had any questions. She was happy to explain things in a different way if I still didn’t quite understand something, and I will be forever grateful for her guidance during my apprenticeship.

May 14, 2025
Unprompted review

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