Curchods Estate Agents Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, with quick responses and efficient actions from initial contact to completion. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with communication, mentioning instances where they had to chase for responses or felt decisions were made without consultation. A few people also reported concerns regarding the accuracy of information shared and that viewing staff lacked knowledge about the properties.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's... See more

Service

Clients share positive opinions on service, highlighting the exceptional communication, efficiency, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's efficiency,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Curchods were not only totally professional but personally interested. Everyone seems to really enjoy their job and gives their all. Their diplomacy was excellent in managing negotiations in a clear a... See more

Rated 5 out of 5 stars

The whole team at West Byfleet Curchods were excellent. From valuation to sale, the team kept us informed, mediated superbly and answered every question quickly. They had great local knowledge and wer... See more

Rated 5 out of 5 stars

Curchods Woking were fantastic for our move. Justin was brilliant for our initial consultation, but the two stars of the show were Millie and Chloe. Millie managed the first sale of our flat... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. 5* experience. Top estate agents ! Helpful and fully supported at all stages of the sale. All the staff were knowledgeable and guided us throughout the process. Garry wa... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info


4.8

Excellent

TrustScore 5 out of 5

469 reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent experience with Millie & Adam…

Excellent experience with Millie & Adam at Curchods Godalming with my house sale and purchase.
I found them to be very kowledgeable, professional & communicative through each step of the process.
Special thanks to Millie for going the extra mile, even after my transaction had been completed. You'll be in very safe hands with the team at Godalming.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Executor Property Sale

The appointment of Curchods was made following a review of three evaluations and bids necessary for an Executor sale. Curchods representative Laura was the most positive and engaging estate agent at the property viewing. After their appointment the team at Farnham went into overdrive to exact the sale and this was achieved with an acceptance of a buyer 28 days after appointment. In that time a first class brochure was produced and several viewings were made. They were also helpful during the exchange of contracts and completion liaising between me and the purchasers. I would highly recommend them.

June 4, 2025
Unprompted review
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Reply from Curchods Estate Agents

Dear Mr Shortt, Thank you for the brilliant 5 star review! It was a pleasure to have acted for you. Kind regards, Martin

Rated 5 out of 5 stars

Best Estate Agents in Cobham

The team at Curchods in Cobham provided amazing support in a very reassuring and friendly way as we went through the process of selling our house. We felt we were in safe hands at every stage and would recomend them without hesitation.

December 12, 2025
Unprompted review
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Reply from Curchods Estate Agents

Thanks for a great review David, wishing you all the best with your move to the Lake District!

Rated 5 out of 5 stars

Many thanks to Mark and the team for…

Many thanks to Mark and the team for their very efficient and friendly service in selling my late father’s property. I appreciated their advice and support during the process.

December 5, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Hi Richard, thank you very much for your kind review. All the best for the future - Mark & the West Byfleet Team

Rated 5 out of 5 stars

Spencer was an absolute delight to work…

Spencer was an absolute delight to work with in getting our first home sorted. He was always on the case no matter what issues we faced and went above and beyond to help us out. Spencer also was very transparent with us and left no stone unturned when it came to getting any answers we required about the house we were buying.

Other Agents in the office including Phil and Alex were also on hand when we needed them.

Thank you from us

December 12, 2025
Unprompted review
Rated 3 out of 5 stars

Not necessarily experts

I wanted to rate this higher, but the experience didn’t meet the expectations set at the start. I chose Curchods because the initial introduction was very professional, and I felt confident in their service, they were all lovely people. However, when complications arose in our chain, they were not managed well, and communication broke down to the point where all buyers were communicating directly with each other in the end to warrant the agents redundant and we questioned having to pay such a sum to them. Still am.

At the beginning, I even found myself managing the photographers on the day, directing how the photos should look and which ones to use for the listing. Throughout the process, their expertise didn’t come through, and the approach began to feel lazy. I even sold in one day without a huge amount of effort required from them.

When I raised my concerns, I was passed to a senior team member who did keep me updated, which I appreciated. But on moving day, all I received was a call to say congratulations, with nothing further or since. Overall, the service didn’t enhance the experience and wasn’t managed as well as I had expected from a company with a good reputation and when you are paying a big fee. I just don't feel you get your money worth from an agent when you are having to do the job.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I recently let my one-bed flat through…

I recently let my one-bed flat through Curchods Lettings in Woking, and the experience has been outstanding from start to finish.

Emma Goodman first reached out and was incredibly proactive in getting my property ready and on the market quickly. Her communication and efficiency made the initial process effortless.

After that, I dealt with Alex, the Lettings Manager, and working with him has genuinely been a dream. He kept me fully updated at every stage, was always on top of things, and his proactive approach meant he secured a tenant for me in under a week of marketing the property.

Overall, I’m extremely happy with the service from the Curchods Woking team and wouldn’t hesitate to recommend them to other landlords.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Martin and his team worked hard to get…

Martin and his team worked hard to get our property sold. It wasn't easy but they kept working.
Communication was always good, able to call people and talk to them direct.
A big shout out to Laura who got through all the hoops to get our sale through.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I had an excellent experience with Curchods in East Horsley throughout my flat purchase. The whole team were incredibly efficient, communicative, and supportive from start to finish. They were always quick to get answers, acted as a brilliant liaison between all parties, and made the entire process feel much smoother than I expected.

A special thank you to Lucy, she was outstanding at every stage. On the day of my viewing it was very hot, and after realising we'd walked from Horsley station she kindly offered us a lift back to save us a long walk back in the heat. It was such a thoughtful gesture and really showed how much she cares about her clients. Lucy's professionalism and kindness continued throughout the process.

I also want to mention Adam and Nina, who were always polite, charming, and genuinely helpful whenever I called. Nothing ever felt like too much trouble and they kept everything moving promptly.

They are an excellent team and gave me a brilliant experience. I'm very grateful for all their help and look forward to seeing them again. I really highly recommend them.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my first home from Curchods

I bought my first home from Curchods, Chloe was really amazing at answering any queries I had and made scheduling visits really smooth.
I think she did a great job at maintaining communication between myself and the seller by being prompt and honest.
Thank you to Chloe and the whole team for making my first purchase easy and hassle free!

November 27, 2025
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your kind words! We are thrilled to hear that Chloe and the team at Curchods helped make your first home buying experience easy and hassle-free. We strive to maintain open communication and unparalleled service for all our clients. Congratulations on your new home!

Rated 5 out of 5 stars

Hugely recommend Curchods in Ottershaw

Curchods in Ottershaw have been just fantastic helping me through a slog of a sale, giving support where it was needed, and encouraging me to make the right decisions when things were tricky.
Alex was just fantastic as my point of contact, he and Phill have been great and were always willing to answer questions, no matter how small, and even about my onward purchase - eager to help in any way they could.
Hugely recommend them.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. 5* experience. Top estate agents !
Helpful and fully supported at all stages of the sale.
All the staff were knowledgeable and guided us throughout the process.
Garry was our direct link and what a star! Personable and supportive.
We were kept regularly informed of the sale progress.
We sold the house in just a few weeks !!
L&C (Cranleigh)

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

From the moment we contacted Curchods…

From the moment we contacted Curchods for a valuation they stood out as the best choice for us. Rupert arrived and had a really great knowledge of what the properties in our area were selling for and gave us a realistic valuation. We agreed to have them market our property which was completed quickly meaning our house was live on the market within a week. Ruby took over from there on with so many viewings resulting in a sale within 2 weeks wow!! We were kept up to date throughout the selling process with e mails and phone calls. Although we encountered a few hiccups through no fault our side everything was quickly sorted with Ruby enquiring with buyers on our behalf. We definitely recommend Curchods for their professionalism, and more importantly their friendliness. We are very happy with the service we received from the whole of Churchods New Malden team.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have recently sold my Mother's house…

I have recently sold my Mother's house through Curchods as that's the agent through which she bought it. I have had an excellent experience with them. Always very welcome to pop in when down at the house and needing advice. Good advice given about selling price. The process of the sale was constantly monitored by the Negotiator, and he was in touch with all the solicitors to check process in the chain. I was kept up to date at all times. Would certainly say that I had no cause for concern at any time. A team that definitely seemed to work in harmony with each other.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Professional at all Levels

This was the most professional estates agents I have ever had the pleasure of working with. They appraised and valued my house in a detailed and positive manner.
I opted to follow all of their advice, right down to the date I would put my home on the market.
Each step was positive. The journey to reach completion is difficult in the current market, but I recommend sticking with this team: Townley, Graham and Hayley can navigate you towards your goal. Thank you so much.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Use Curchods if you are selling your house

Staff were very helpful in liasing with solicitors and copying any paperwork which was required. I now understand why Curchods get such high praise they have really good staff.

August 16, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for your review May - we're thrilled to have got your sale through so quickly. All the very best with your new chapter!

Rated 5 out of 5 stars

Friendly, Knowledgeable and Professional

I chose Curchods New Haw to market my property. Throughout the whole process from the initial appraisal to the completion of the sale yesterday they were honest, responsive to my queries and professional throughout.

Graham in particular was diligent in chasing up any delays and kept me informed of proceedings along the way. His advice was sound and clearly based on a wealth of experience. He knows the nuances of the property market well.

I would not hesitate to recommend the New Haw branch of Curchods if you are seeking a local estate agent to market your property.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Weybridge Office - a successful sale!

We worked with Grant and Ellyshia to sell our mother's house, from the Weybridge office. Initially, Grant gave us some good advice on the best approach for pricing and marketing, which proved to be successful, as we had numerous viewings and two offers very quickly. Ellyshia was our main contact throughout the selling process. She handled the viewings and feedback, and then managed the sometimes tricky process from offer through surveys to completion. Both Ellyshia and Grant were friendly and professional throughout the whole process. I'd recommend them to others.

November 26, 2025
Unprompted review
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Reply from Curchods Estate Agents

Dear Sally, Thank you so much for your kind words. It was lovely working with you and we wish you all the best for the future. Kind regards, Grant Letts Managing Partner

Rated 5 out of 5 stars

Curchods… they deliver

In a very depressed market Curchods sold my House. Lee, Peter but especially Millie delivered a wonderful service. Millie is skilled at keeping the sale moving forward with relationships that lead to action with all. Highly recommended.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

The seller was in a hurry to achieve…

The seller was in a hurry to achieve completion so Kate at Curchods did an excellent job of keeping everything moving along. We completed in six weeks, which I think is very good going,

October 31, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Dear Ruth, Thank you or the excellent review! We wish you many happy years in your new home. Kind regards Martin

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