Curchods Estate Agents Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, with quick responses and efficient actions from initial contact to completion. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with communication, mentioning instances where they had to chase for responses or felt decisions were made without consultation. A few people also reported concerns regarding the accuracy of information shared and that viewing staff lacked knowledge about the properties.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's... See more

Service

Clients share positive opinions on service, highlighting the exceptional communication, efficiency, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's efficiency,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Curchods were not only totally professional but personally interested. Everyone seems to really enjoy their job and gives their all. Their diplomacy was excellent in managing negotiations in a clear a... See more

Rated 5 out of 5 stars

The whole team at West Byfleet Curchods were excellent. From valuation to sale, the team kept us informed, mediated superbly and answered every question quickly. They had great local knowledge and wer... See more

Rated 5 out of 5 stars

Curchods Woking were fantastic for our move. Justin was brilliant for our initial consultation, but the two stars of the show were Millie and Chloe. Millie managed the first sale of our flat... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. 5* experience. Top estate agents ! Helpful and fully supported at all stages of the sale. All the staff were knowledgeable and guided us throughout the process. Garry wa... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info


4.8

Excellent

TrustScore 5 out of 5

469 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent service from Adam & Esme +…

Excellent service from Adam & Esme + their team in East Horsley, kept our sale moving despite various obstacles & ongoing issues further up the chain.
Kept us informed throughout the process & reached exchange. Great job from all the staff.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

A buyers experience

I am writing this review as a buyer of a property that Curchods were the Agents for the seller. My main contact with Curchods was Dawn Proudfoot and I cannot praise Dawn enough for her prompt and courteous attention to all my many enquiries about the property. In these types of transactions the path to Exchange and Completion can be bumpy and during these episodes Dawn was a calming influence and set about solving the issues in a confident and inspiring manner. In trying sum up if I was selling I would not hesitate to invite Curchods to act as my Agent.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

The best team and the best experience

Curchods Woking were fantastic for our move. Justin was brilliant for our initial consultation, but the two stars of the show were Millie and Chloe.

Millie managed the first sale of our flat which unfortunately (through no fault of hers) fell through. She was always across every detail and kept us updated throughout.

Chloe then managed the second buyer through to exchange and completion and was also brilliant.

There were plenty of issues and difficulties along the way, but Millie and Chloe remained positive and motivated to make sure we completed and moved into our dream home.

Thank you Millie and Chloe!

November 7, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for taking the time to share your experience with Curchods Woking. We strive to provide exceptional service throughout the entire process and we are thrilled that Justin, Millie and Chloe were able to exceed your expectations. We are proud to have been a part of helping you find your dream home. Kind regards Lee Murphy - Partner.

Rated 5 out of 5 stars

Curchods in Cranleigh offered us Top Service

Curchods in Cranleigh offered us a fantastic service. The whole team were extremely helpful and kept us updated throughout the whole sale to completion journey. We had a few ups and downs with the legal process on our journey but Curchods worked extremely hard, on our behalf to keep things on track. A big thanks to Clive, Neil, Gary, Dawn and Rachel for the great service

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Godalming were outstanding…

The team at Godalming were outstanding from start to finish, the communication was excellent from the sale through to completion.
Caroline was so supportive and reassuring during what was a tricky situation that we were in.

They really don't get the credit they deserve.

I highly recommend Curchods Godalming

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Curchods Weybridge go above and beyond!

Curchods Weybridge were an excellent choice. Their team were all friendly, reliable and easy to work with. Would recommend!

November 7, 2025
Unprompted review
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Reply from Curchods Estate Agents

Hi James, Thanks you so much for your kind words! Kind regards, Grant Letts Managing Partner

Rated 5 out of 5 stars

Great!

Attention to detail; simple and fast registration process. Professional and always on top of the situation. I would recommend.

November 1, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for your review Deb - really pleased to have sold your house for you. All the very best!

Rated 5 out of 5 stars

Excellent service, support and help

Scott and his team worked hard to get the sale over the line. They always have time for questions and concerns, and always employ a professional and friendly approach. No games, no nonsense, just good advice and support. Thank you.

November 6, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for your kind words! We're thrilled to hear that our team's hard work and dedication to providing excellent service have been appreciated. We're always here for any questions or concerns, and we're grateful for your trust in our professional and friendly approach. Thank you for choosing us!

Rated 5 out of 5 stars

Highly recommend

Rupert and the team at Curchods in New Malden went above and beyond to ensure that our house sale went through smoothly. They were not pushy but nor did they ignore us. They were just right with their proactivity and communication with us, making sure that we were regularly informed of the processes going forwards and chasing the solicitors to make sure that things were progressing as hoped. Rupert and the team were extremely friendly and a pleasure to do business with and I would highly recommend using them for your house sale / purchase. Thank you :) Kate

October 31, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you so much for the glowing review, Kate! We are thrilled to hear that Rupert and our team at Curchods New Malden provided exceptional service during your house sale. We take pride in our proactive and communicative approach, and we are always happy to go above and beyond for our clients. Thank you for recommending us, it was a pleasure doing business with you! Best regards Chris Jakob

Rated 5 out of 5 stars

I recently sold my aunts house in…

I recently sold my aunts house in Cobham.I found them very professional helpful and friendly.I mainly dealt with Amy who was always there to talk to.Would definitely recommend them.

November 5, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you very much for your positive review!

Rated 5 out of 5 stars

Curchods forever!

Congratulations and thank you to the team at Curchods on the recent sale of my house. It was a pleasure dealing with Jonathan and his team at the Godalming office. Everyone involved demonstrated efficiency and professionalism throughout the transaction. Millie is marvellous.
Well done and thank you.

October 24, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for your very kind words John! It was a pleasure to act for you in the sale of your family's home, and I am thrilled to hear that your experience with us, and Millie in-particular, could be considered top-notch. We are very happy it made a positive impact on your sale. Thank you so much for choosing Curchods and I wish you all the very best for the future. Jonathan

Rated 5 out of 5 stars

Professional & friendly

I have recently sold my aunts property with Curchods in Farnham, they were very professional & knowledgeable, and pleasant to deal with. Most of my dealings were with Laura & Martin & even with quite a tricky purchaser they ensured it all went smoothly.

September 10, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Dear Julia, Thank you for the lovely 5 star review. It was a pleasure to have acted for you. We wish you all the best for the future. Kind regards, Martin

Rated 5 out of 5 stars

A great team

Curchods were an excellent estate agent to deal with. We bought a house through them and they were a great support throughout a difficult process. They kept me informed of the progress during exchange and completion and always checked on my well being. Kat was particularly helpful towards the end when the exchange process kept being delayed.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mark Stanbridge @ Curchods Woking.

Mark Stanbridge at Curchods Woking branch has provided absolutely honest advice and what direction I should take in my flat sale, even if it meant it cost Curchods a loss of commission. Estate agents on the whole have a bad reputation, but Curchods, particularly Mark Stanbridge has exemplified in quality of service he provides. I would recommend them wholeheartedly.

September 5, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for your kind words! At Curchods Woking, honesty and excellent service are our top priorities. We are happy to go above and beyond for our clients, even if it means sacrificing commission. We appreciate your recommendation and are here to help with any future property needs. Lee Murphy - Partner.

Rated 5 out of 5 stars

Great service

We recently sold our property through Curchods and they were fantastic throughout and had great communication, dealt with any queries quickly and really professional. We dealt with Ben and he was so helpful throughout the whole process and always able to take calls/ responded to emails really quickly, I would highly recommend.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Shepperton Curchods

Shepperton Curchods
All have to say is that when Owen was Manager at this branch he ran a tight ship. Now he is not there its shite tip. Comminication utterly rubbish unless you asked for it and I was lied to as well. It is a shame to write this review as in past I have had good relations with Curchods but that was when Owen was there.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with the curchods branch in New…

I dealt with the curchods branch in New Haw both with my purchase and sale of the same property and I could not be happier with the service I received. Townley and Hayley were always professional and kept me up to date with what was going on and were immediate with responses on emails and phone calls. The photos taken and listing of the property were beautiful. Highly recommend

October 9, 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Francean, Thank you for your review and it was a pleasure to be able to work for you in selling your home. Communication is always key when selling a home and I am so happy that Hayley and I were able to be there for you throughout this transaction. Wishing you all the best for your future.

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