While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found it really great that Lauren was very on top of communication and explaining everything to great detail. She didn’t take up too much time on the phone and managed to give me all the details I n... See more

Rated 5 out of 5 stars

My experience with Lauren was absolutely amazing. Throughout the whole process she always found time (even during her own time) to update me on any progress in my job search. She was always supportive... See more

Rated 5 out of 5 stars

Lauren is an amazing person and recruiter at CV Bay. She’ll always have your best interests at heart and take your personal feelings into account. Very helpful in terms of Interview preps also which... See more

Company replied

Rated 5 out of 5 stars

I can only say positive things about CV Bay especially for Lauren. From the initial call to prompt updates even when there was a delay from the company due to hiring process. Lauren is one of the... See more

Company details

  1. Recruitment Service

Written by the company

Pure Talent Group is a specialist recruitment consultancy supporting the Service Engineering, Rail, Facilities Management, IT and Gaming sectors across the UK. Built on the principle that strong, honest relationships drive long-term success, we partner with some of the UK’s leading organisations, delivering high-quality talent solutions with consistency and integrity. Our team is made up of experienced industry specialists who understand the markets they operate in. We focus on building genuine, long-term relationships with both clients and candidates, offering a consultative and reliable approach to recruitment. This has resulted in a high level of repeat business and long-standing partnerships. We are committed to operating to the highest professional standards, ensuring a transparent, compliant and dependable service at every stage. At Pure Talent Group, our goal is simple: to deliver a consistent, high-quality recruitment experience that our clients trust and our candidates value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alice was able to make the job…

Alice was able to make the job application process nice and easy. Very friendly and went above and beyond by helping on her days off!

Very happy with how CV Bay was able to get things organised for me.

January 3, 2023
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Dale, thank you for your great review. We are so pleased to hear you find the whole process easy and Alice went above and beyond helping you to get things organised. Best regards from all at CV Bay,

Rated 5 out of 5 stars

Excellent Service

Alice is an excellent recruiter, she delivers top quality service and was extremely helpful all through the process. 5 star delivery!

December 15, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thanks for your kind review and for choosing to use CV Bay to help you with your job search. Wishing you every success in your new role.

Rated 5 out of 5 stars

Lauren is truly a valuable resource and I am so grateful for her help in finding my dream job.

I had the pleasure of working with Lauren McAulay-Webster as my recruiter, and I couldn't be happier with the outcome. From the very beginning, Lauren was professional, attentive, and supportive. She took the time to understand my career goals and helped me tailor my job search to align with those goals.

Throughout the process, Lauren provided valuable insights and advice, and she was always available to answer my questions and address any concerns I had. She worked diligently to connect me with the right opportunities and helped me negotiate a salary that met my needs and expectations.

Ultimately, I was able to secure a position that I am excited about and that aligns with my long-term career goals. I am extremely grateful to Lauren for her hard work and dedication, and I would highly recommend her to anyone looking for a new job. She is truly a valuable resource and I am so grateful for her help in finding my dream job. Thank you, Lauren!

December 19, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Collins, thank you so much for your kind review. We are so pleased to hear that Lauren was able to find you a dream job. It is also great to hear that you feel she worked diligently on your behalf and was able to negotiate on the salary and package for you. We would like to wish you every success in your new role and hope that you have a long and happy future with them. From all at the CV Bay family

Rated 5 out of 5 stars

Alice took care of the process from…

Alice took care of the process from start to finish and all was done seamlessly; she was very helpful throughout the entire stages. Thank you Alice for making this happen.

December 19, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Tunde, thank you so much for your positive feedback regarding the seamless recruitment process you experienced whilst dealing with Alice at CV Bay. We would like to wish you every success in your new role.

Rated 5 out of 5 stars

I had a very helpful and friendly…

I had a very helpful and friendly recruiter (Jenny) help me find a job with a good salary very quickly. Extremely greatful, would recommend!

December 13, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Ian, just a quick note to say thanks for your kind review. We are so happy to hear Jennie has been able to find a good opportunity for you with a good salary. Wishing you all the best for the coming year. From all at CV Bay.

Rated 5 out of 5 stars

CV Bay - Jennie Hargreaves

I am very enthusiastic to start my career in the UK. I have relocated to the UK from India recently. I am very glad that Jennie Hargreaves has reached out to me with an open position. She helped me with a lot of interview tips and throughout the interview process every day. I give credit to her as I finally got an offer at the earliest as she has well explained UK industry standards and helped me in a lot of areas. Very quick response to my application and Jennie kept me up to date with every stage of the process. I am just about to start a great new role thanks to Jennie for her fantastic services.

December 1, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Mounikia, we are so pleased to hear Jennie has found you a new job and you are able to start your career in the UK since recently relocating here. On behalf of the team at CV Bay we would like to wish you every success in your new role.

Rated 5 out of 5 stars

Great support from Alice from CV bay

Great support from Alice from CV bay.
I found Alice very approachable and very honest about my chances of securing the job opportunity. Rang me before and after each stage of the interview process and provided great feedback.

November 29, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you for your positive review regarding your experience of dealing with Alice at CV Bay. We pride ourselves as an honest and ethical recruiter and employ people who share our values. Good luck with your new employment opportunity. From all at CV Bay.

Rated 5 out of 5 stars

CV Bay - Lauren Mcaulay

I was looking to get back to work after having a career break and there came Lauren Mcaulay Webster from CV Bay. She is very insightful and extremely helpful. Interviews were scheduled back to back in 2 days I've got the job confirmation in no time. She constantly communicated with me and kept me updated of the process. Such an amazing person, thank you Lauren.

November 29, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Manasa, thank you so much for your kind review about the service levels you have received from Lauren at CV Bay. I am so pleased to hear that the whole process went smoothly and you feel you were constantly kept updated throughout the process. We hope this proves to be a great career move for you. All the best - from the CV Bay family.

Rated 5 out of 5 stars

5 Star Service

Just wanted to say a Big thank you to Becky Bowes for finding me a wonderful Job in HVAC sector.

Becky rang me on a Monday and by Tuesday I had a phone interview with the company - very good & fast service.

I am very happy at my current job and it's all down to Becky for finding me a role that suited my experience and skill level.

Great communication skills, friendly and always on hand to answer any questions I had.

Company is lucky to have her

Thank you again

😃👍

October 14, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Denis, wow that is a fast turnaround. Thanks for your kind words. Becky is an outstanding recruiter, so I am not surprised at how quickly she managed to sort things out for you! Best if luck for the future and we hope your new role proves to be a huge success for you.

Rated 5 out of 5 stars

Jennie @ CV Bay is a brilliant…

Jennie @ CV Bay is a brilliant recruiter with attention to every detail! She understood my CV, my needs and matched my experience with a suitable role to which I was successful in having an offer being made. I recommend CV Bay both for candidates and for employers.

October 27, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thanks so much for your kind words and wishing you every success in your new role. Best regards from all at the CV Bay family :)

Rated 5 out of 5 stars

Lauren at CV Bay has been incredible!

Over the last month I have had the pleasure of working with Lauren from CV-Bay. My work situation was quite nuanced and would therefore have been overlooked by most. However, Lauren's insight saw an able candidate, for which I am most grateful!
She took me through each interview stage and onto an offer with a highly respected entertainment firm as a Junior Software Tester.

Lauren has performed far beyond my expectations and is also a delight to work with. If you are lucky enough to receive a call from her, consider yourself blessed. Many thanks to Lauren and CV Bay.

October 28, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Cadan, thanks for taking the time out to write such a kind review regarding the service levels you have received whilst dealing with Lauren. We have been closely following your job-hunting journey and routing for you. So, a huge congratulations and wishing you every success in your new role.

Rated 5 out of 5 stars

Top recruitment team

I can honestly say I've never experienced a recruitment team like what they have at CV Bay.

They genuinely look out for you and find the right positions for you, working with you every step of the way.

Jen was personable throughout the entire journey and was (literally) always available if I needed to chat through things.

Without a doubt, if the need ever arose CV Bay would be the first place I'd go.

October 3, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Michael, thanks so much for your kind words. We are so pleased to hear that we were able to find the "right" position for you. We wish you a long and happy future in your new post. Please don't hesitate to get in touch if you need us in the future. From all at CV Bay :)

Rated 5 out of 5 stars

Simply the best

I cannot rate CV Bay Ltd enough. From start to finish I had a thoroughly great time talking of prospective positions, getting interviews and start dates arranged, and everything else that came up in the process.

Joe was my go to guy and even though I decided to follow another job route, he and the rest of CV Bay Ltd were incredibly kind and understanding of the choice I had made.

If you're looking for a role and honestly a good experience on the lead into said role, CV Bay are the ones for you.

September 30, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thanks for such a great review Sam. Joe is a good guy and he is passionate about the clients he works with, hence the enthusiasm and service levels you would have received. We completely understand why you chose to accept the other job offer, as this was a dream role for you. We genuinely want to wish you all the best in your future career, and hope that we will hear from you in the future if you ever need our assistance again. From all at the CV Bay family :)

Rated 5 out of 5 stars

I've recently started with a new firm…

I've recently started with a new firm thanks to Becky at CV Bay. I can't thank her enough for finding me the perfect fit. It was hard moving after close on 15yrs at my last firm. She made the transition a breeze.

Thank you so much
Iain

September 7, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Iain, just a quick note to say thank you for such a positive review. We are so pleased to hear that Becky has been able to find you a perfect new role after such a long time at your previous company. We really hope your new career opportunity proves to be a long and successful one. Thanks, from all the team at CV Bay for choosing to use us.

Rated 5 out of 5 stars

Genuine, and honest, have your interests rather than there commission.

Dealt with agencies before not thought a lot of them, just wanted commission, CV bay contacted me, dealt with Becky explained my situation, the work, pay, company I was looking for. What an agency should be professional, very polite, informative, took her time, and was honest, found a company that was a fit for me, with my requirements, couldn’t recommend her or CV bay enough, breath of fresh air.

August 25, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Stephen, thank you so much for your positive and kind feedback. We pride ourselves on ensuring the candidates we work with have a positive experience, so it is great to hear this testimonial from you. Best of luck in your new role, from all at the CV Bay family.

Rated 5 out of 5 stars

The best recruitment agency online

The best recruitment agency online, they find me work within a week of uploading my CV , Fern the lady who was dealing wlth me was specially helpful , nice and professional. Thanks ever so much Fern.

August 10, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you so much for your kind feedback. We would like to wish you the best of luck in your new role.

Rated 5 out of 5 stars

I couldn’t have had a better experience ...

I couldn’t have had a better experience with Joe from CV Bay, he was so helpful and went above and beyond. He not only helped me with the job I applied for but then put me forward for an even better job that I later got. Couldn’t recommend enough.

August 10, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Holly, thanks for your kind review about the service levels provided by Joe. We really hope this new role proves to be a huge success for you. All the best from the CV Bay family.

Rated 5 out of 5 stars

Amazing Experience with Jennie Hargreaves!!!

Amazing Experience with Jennie Hargreaves at CV Bay.
Jennie has been extremely helpful and supportive over the last two weeks in helping me secure a job as a Senior DevOps Engineer. Jennie has worked hard and find my profile online and contact me with new job opportunities directly via phone and email. He arranged a convenient time for me and she had walk through all my past work-related experiences and skills. She has presented the job opportunity carry clearly with maximum extension to details to make sure the role will fit my skills and satisfy the employer.
Jennie was always available to give advice and support even before and after the interview.
I will recommend Jennie Hargreaves 100%.

August 10, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Michal, thanks for the great review. We are so happy that Jennie has been able to find you a new opportunity and in such a short period of time. Best of luck with your new role. We hope you have a long and happy career ahead of you.

Rated 5 out of 5 stars

Genuinely a good experience

Genuinely a good experience, very responsive and professional. Would 100% recommend.

August 1, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Scott, thank you for the great review, we are really pleased to hear you would recommend us. Best of luck with your new role.

Rated 5 out of 5 stars

Professional, friendly and reliable!

I had a great experience with Darren from the first conversation! He quickly found me a candidate for a contract role we had, when our usual agency couldn't.
Will 100% now be using CVBay for all roles I have.
Professional, friendly and reliable service.

July 20, 2022
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Danielle, thank you for your positive review. We are so pleased to hear that you are happy with our service levels and that we have ben able to find a suitable candidate for your vacancy. We hope they prove to be a valued addition to the team. Warm regards from all at CV Bay.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look