While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were let down by their experience overall. Many people encountered significant issues with their orders, often waiting extended periods without receiving their items. Customers also reported a complete lack of communication from the company, with emails bouncing back and no effective way to contact support regarding their missing orders. The response time to inquiries was consistently poor, leading to further frustration. Conversely, a small portion of people felt satisfied with their experience, noting that their decals arrived and were of good quality. Some even mentioned prompt email replies and relatively fast delivery, despite the general sentiment of poor communication and slow service.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product quality and delivery. While some reviewers are very happy with... See more

Customer communications

Consumers consistently express frustration with the company's contact methods. Many reviewers report that... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more


Company details

  1. Laser Cutting Service

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals


Contact info

1.5

Bad

TrustScore 1.5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay well clear of this site.

Stay well clear of this site.. constantly no live chat and they dnt reply to any emails regarding taking my money and not delivering the goods..😡😡😡and many more in the same situation and still the site keeps scamming with no repercussions..😡😡😡

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling customer care

Absolutely appalling customer care , non existent, emailed 5 times in one month zero reply and no product no explanation just blanked completely never never purchasing from them again not a chance

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order in December

Placed an order in December, received an acknowledgement of order but nothing since...no response to emails, no stickers. Kicking myself for not spotting that they had a co.uk website but address is Lithuania. Do not use!

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID

Payed for stickers on the 17/12/24 and still not received, messaged them twice no reply.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Company

Worst Company i have ever dealt with or should i say not dealt with, don't waste your good money here, this company is a Scam.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers avoid…

I wouldn't have even given them one star but trust pilot would not accept zero stars....
This is a scammer company they have a code.uk address but our base in Eastern Europe. Decals took forever to come and when they arrived they were damaged and extremely poor quality. You are not able to get any response from this company via email even using the support address that they manage to send you messages on avoid avoid avoid.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE THEM NO STAR TO WRITE…

IF I COULD GIVE THEM NO STAR TO WRITE THIS THEN I WOULD. THEY DO NOT ACCEPT ANY EMAILS WHICH ARE NEVER DELIVERED.
SO THE OBVIOUS CONCLUSION MUST BE THAT THEY ARE A SCAMMER COMPANY SIMPLY PREYING ON HARD WORKING PEOPLE AND SUBSEQUENTLY IT APPEARS I HAVE WASTED MY MONEY, OR THEY WOULD DELIVER WHAT WAS PURCHASED OR AT LEAST REPLY TO YOUR COMPLAINT EMAIL.
DO NOT USE THEM THEM!!!!!

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

THESE ARE SCAMMERS

Paid my money for some decals 6 months ago, never received anything from them. I tried emailing them after waiting a few weeks for them to arrive but my email couldn't be delivered even after numerous attempts. This is a scam company, do not buy from them.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters

This is what they do at Decals House
They send your first order out, then don't for any other. Lost only £20 on my second order that never came, but still, emails bounced back. Scammers. DO NOT TRUST. Can't believe their website is still allowed to stay up.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Caliper decals

I honestly thought this was a fraudulent site and after I paid around £10 pounds and heard nothing..I started to read the customer reviews that were all negative..so I thought but my decals turned up today absolutely spot on could not be happier.thank you decalshouse excellent 👏

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, tried contacting them and got no reply. Please don't get taken in by there website it looks legit, it's not. Waiting for weeks now on decals.

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, avoid!

Emails bounced back and no stickers have arrived 3 months later, use them at your own peril.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered and paid for products which I’ve never received. They don’t react on my emails.

September 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look