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Rated 1 out of 5 stars

Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more

Rated 1 out of 5 stars

I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more

Rated 5 out of 5 stars

Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more

Rated 1 out of 5 stars

They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more

Company details

  1. Business Services

Written by the company

Closed down


Contact info

1.9

Poor

TrustScore 2 out of 5

943 reviews

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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I've been using Dial123 for about 5 years now, and though my use is only sporadic, it has been exceptionally helpful. The credit doesn't expire and it can be accessed from any phone, not requiring a dedicated sim or app. Because each overseas number is assigned a UK proxy, this can be shared with friends and family, who can benefit from your Dial123 account without needing to open their own. The price is fantastic - I usually pay more by making mistakes with my mobile phone provider and accidentally ringing premium rate numbers than it costs to use Dial123 for hours of chat!

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Very reliable service and easy to use website

I have been using Dial 123 for over a year to contact friends and family in Ireland and France, on mobiles and landlines. The website is really easy to use. The service has always been reliable and is extremely good value. I'm always surprised by how much credit I have left!

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

Saved us over a hundred pounds this year

I have calculated that this service has saved us over £100 in a year over the rip off BT international calling we had previously. My wife calls France every week and we have friends in New Zealand and America.
Easy to set up, easy to use. The numbers can be stored in your mobile like a normal number. Great service! Thanks.

December 31, 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company selling nothing

Absolutely terrible experience with this company ! Like buying something from ghosts you'll pay to use a service that doesn't exist with this company you'll get literally nothing but grief and ignoring. Once you've paid you won't see your money back unless you've used PayPal or something similar. no service is provided. How this company operates is absolutely shocking.
I'm not too sure how this company managed to get "good reviews" on trust trustpilot but I personally don't trust any of them after my experience. BE WARNED!!

Latest update: since I paid for the card using PayPal, now PayPal refunded me the full amount after investigating and after this company wouldn't even communicate with me or with PayPal.
I'll be reporting this company to trading standards to see the legitimacy of it and legitimacy of their actions towards customers when they pay for a service that doesn't exist

December 28, 2019
Unprompted review
Rated 5 out of 5 stars

The Excellent Overseas Calling Service

The best ever at a bargain rates overseas calling service. I stopped using all other services. It is not only at lower rates but sound quality is number 1 and easy to see your balance and duration of calls. No hidden surprises. I highly recommend this service.

November 23, 2019
Unprompted review

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