Direct finish ltd Reviews 53

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Robbie called today to sort out the damage on my alloy wheel and I must admit I'm a bit of a perfectionist so I was so impressed with his professionalism and the quality of the work carried out .ten o... See more

Rated 5 out of 5 stars

Had smart repairs to all four alloys on 4 March 2026 and I’m delighted with the results – the wheels genuinely look like new again. Robbie carried out the repairs and did a fantastic job. He wa... See more

Company replied

Rated 5 out of 5 stars

There were plenty of reminders for the appointment prior to the date. Rob phoned and informed me when he would be here including a follow up call, so the communication was brilliant. When he arrived... See more

Company replied

Rated 5 out of 5 stars

Speedy service by Rob this morning to sort out a couple of scuffs on my alloys, he was brilliant and they look like new! Direct Finish themselves have been great as well, as my husband had a hospital... See more

Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Auto Restoration Service

Written by the company

Specialist wheel repair centre based in York, Designed to carry out all refurbishments on site Diamond cut specialist using state of the art CNC lathe Other services includes powder coating shot blasting custom and manufacturers colours wheel straightening Welding tyres Locking wheel nut removal Smart repairs paintwork Paintless dent removal Bumper scuffs Leather repair Plastic welding Plastic retexturing Seat and carpet repairs


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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Rated 5 out of 5 stars

Excellent job from Rob

I recently had Rob attend to make a bumper repair on my car. He was very friendly and professional, and completed the work quickly and efficiently. The finish is excellent.

A big thank you to Rob.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly

Friendly, helpful and professional- From 1st making contact on-line/telephone conversations - to Rob coming to do repair . He arrived on time and completed the job easily and quickly

August 28, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks for your review I will pass this on to Rob

Rated 5 out of 5 stars

Very good customer service

Very good customer service from first phone call to work being completed. Rob rang beforehand to advise of arrival time. He did a first rate paint repair and is a good ambassador for the company with his cheerful personality.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

BMW X5 4 alloys full refurbishment - A1 Quality Service

Following an enquiry to Direct Finish, I was contacted by Amanda who talked me through the refurbishment process and liaised with the technical team who made recommendations in respect to the finish. She was also kind enough to put me in touch with the business next door who specialise in professional bodywork ceramic protection, which I had done at the same time as the wheels.

The whole experience from start to finish was professional and the quality of the work excellent as the alloys needed fully stripping.

I would (and have) recommend Direct Finish to anyone.

Thankyou Amanda and to the team for a great job!

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Top job from Rob!!!

The operator Rob. Friendly, informative, professional, answered all my questions and did a brilliant job.

July 10, 2024
Unprompted review
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Reply from Direct finish ltd

thank you for your kind review, we will let Rob know

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The company responded quickly, an appointment was made and they kept in touch until the day the repair was carried out. Rob came at the allotted time, by which time it was raining. But a canopy was erected and he immediately got on with the job. He was very professional and knowledgeable and explained exactly what he was doing. Rob is a very pleasant young man and the end result was superb. I would definitely recommend this company.

July 3, 2024
Unprompted review
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Reply from Direct finish ltd

thank you for your review, we will let the team know

Rated 5 out of 5 stars

Overall, pleased with work that was completed, highly recommend

Rob from direct finish was very professional, he rang me before my appointment to comfirm his arrival, this allowed me to inform him that as I was in the school run that i amy be a few minutes after him, Rob assured that this was ok. Upon my arrival back home, Rob immediately got out his van and introduced himself and immediately set about getting to work. Rob was very efficient, professional and polite, he was also very knowledgeable and answered my questions. When Rob was finished, he allowed me time to inspect my car before asking for my signature on the paperwork. Overall, I am very pleased with the work that Rob completed.

July 1, 2024
Unprompted review
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Reply from Direct finish ltd

Thank you for your lovely review, i will let Rob know

Rated 5 out of 5 stars

Had a scuff on my car bumper repaired…

Had a scuff on my car bumper repaired today by Rob. He rang 44 mins before arrival. Rob identified further damage to the bumper which I hadn't seen when making my claim, which was part of the original damage. On his recommendation I rang the office to arrange for the further damage to be included in the work to be carried out. From the ladies I spoke to on the phone, to Rob's excellent repair to my car, I found everyone to be pleasant, cheerful and professional. A big thank you to all.

June 20, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks for the review. Along with our skilled technicians our aim is to offer the best possible customer service we can. It's nice to know our efforts don't go unnoticed.

Rated 5 out of 5 stars

Audi A4 bodywork repair

Rob came out today to repair a minor scuff/bump on my car, gave me a hours notice telephone call (appreciated!) and did the job swiftly.

June 10, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks I will pass this on to him

Rated 5 out of 5 stars

Thanks to Rob at direct finish Ltd

Thanks to Rob at direct finish Ltd. Did a great job on my car , highly recommend, great service. Many thanks

May 29, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks he really does aim to offer the best service he can.

Rated 5 out of 5 stars

Massive thank you to Rob

Massive thank you to Rob for fixing my bumper. Received a call to let me know he was on his way and arrived early - which was a great help to me. Excellent repair and looks like new. Very friendly and helpful. Thanks very much

May 23, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks for the review I will ensure Rob gets your review.

Rated 5 out of 5 stars

2nd time I've used direct Finish.

Had Direct Finish twice now. Robbie was very polite and efficient, turned up as arranged and repaired 3 diamond cut alloy wheels over the 2 visits. The wheels look brand new now. I would definitely recommend this company and will no doubt be seeing them again.

April 11, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks for taking time to leave a review. I will pass your comments on to Robbie.

Rated 1 out of 5 stars

Direct finish spryed and sorted my…

Direct finish spryed and sorted my alloys out on January 22nd 2024 but now the paint is coming off and is bubbling looks like i have to take the car somewhere else to get sorted unless I'm covered by there warranty for this

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great job

Rob came as promised on time and did a super job to remove two scratches from the body work. He was very friendly and happy to discuss a few questions I had, which he answered thoroughly.
Would recommend Rob without question.

February 20, 2024
Unprompted review
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Reply from Direct finish ltd

Thanks for the great review.

Rated 5 out of 5 stars

Brilliant Service

Direct finish ltd provided a great service. Rob particularly was brilliant on the day, he gave plenty of warning of estimated time of arrival and was super friendly and helpful once arriving. He also did a great job!

February 14, 2024
Unprompted review
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Reply from Direct finish ltd

Thank you for your great review, we will pass this on to Rob. thank you again

Rated 5 out of 5 stars

Excellent

Excellent, quick and speedy service from DF Ltd. Rob, great guy, rang 20 mins before arrival, came on time, very polite and professional. Wheel off in no time, alloy sorted and back on before you knew it. Perfect finish and just like new. Used before and would use again.

Just as service should be. Thank you.

February 2, 2024
Unprompted review
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Reply from Direct finish ltd

Thank you for your kind review, we will pass this on to Rob

Rated 5 out of 5 stars

I am back again.....

The time has come for another review, and it is me again, it must be just my bad luck. After a scratch on the car from a stint in the airport car park at Manchester down to valet parking service (which obviously they deny and I cannot prove)...I got the mobile team out this time. Rob communicated with me before he arrived, to manage my expectations, what a lovely guy to deal with, really helpful and knowledgeable and did a fantastic job, you would not know he has even been. I am going to be extra careful in future otherwise it is going to be time to set up an account. Fabulous company start to finish, great value for money, and would highly recommend.

December 18, 2023
Unprompted review

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