Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
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Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
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Reply from DivideBuy
Thank you, Pat.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Easy!
So straight forward and easy to use.
There were no problems at all using this service.
June 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Great service
Completing the application form was easy with a secure checkout. Customer service was helpful and friendly.
June 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Christine.
Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team!
Best wishes,
The DivideBuy Team
Really good experience so far
Really good experience so far, very quick way of making large purchases, would recommend.
June 5, 2025
Unprompted review
Reply from DivideBuy
Thank you, Dean.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Zopa Loans
I would have put 5 stars but i did find it difficult it may be my age as i am 70.
But i gave in th past had Zopa loans and have found them to be the best
June 5, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave a review, Michael.
We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements.
All the best,
The DivideBuy Team
It was very easy to apply for credit…
It was very easy to apply for credit and was excepted very quickly.
June 3, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Kim.
Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.
We hope to see you again soon!
The DivideBuy Team
Reply from DivideBuy
Thank you, Fraz.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
It’s quickly and easy it saved my…
It’s quickly and easy it saved my kittens life
June 2, 2025
Unprompted review
Reply from DivideBuy
Thank you, Linda.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
well done.
divide buy is easy to go through and make the applying for your purchase amount over the 12 months.
June 2, 2025
Unprompted review
Reply from DivideBuy
Thank you, William.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Very good fast profesional
June 1, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Everita.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Reply from DivideBuy
Thank you for your review.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Terrible company
Terrible company! Their initial ‘automated’ application process is a joke! I was refused a loan even though I have more than enough disposable income. I can only assume that it was because I don’t have a mortgage. That’s because I’ve paid it off!! My credit rating is well above average. Look at my age, look at the fact I’m an out-right home owner, you morons!
May 29, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave us a review.
We're sorry to hear about your experience. We certainly want to assist with this. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help.
We hope this helps. All the best,
The DivideBuy Team
Straight forward process
Straight forward process. Quick and easy to navigate
May 29, 2025
Unprompted review
Reply from DivideBuy
Thank you, Richard.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Very easy and quick transaction
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out.
Also like the idea you have your own account to pay off early if needed and to keep track of payments.
Defo will be using again if the option was avaialble on checkouts on websites :)
May 29, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Paul.
This is excellent to hear! We’re pleased to have been able to assist you in placing your order for your mattress using our services.
We hope to see you again soon,
The DivideBuy Team
Reply from DivideBuy
Thank you, Colin.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Couple of red flags in their…
Couple of red flags in their application process when applying for loan with Octopus Energy.
1. the application portal doesn't work with an adblocker on. Why does a financial application want to store cookies on my machine to promote ads?
2. Doesn't accept Monzo. In the error message it compares Monzo with the likes of Revolut. Monzo is not a pre-payed card (anymore) and has a full banking license.
To be frank, it feels like a company ran by a set of cowboys, even the support chat requires ads.
Complete joke.
May 28, 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave your feedback, Dan.
We’re sorry to hear you had some difficulties with our system and were unable to complete your order. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements.
All the best,
The DivideBuy Team
Very easy to arrange
Very easy to arrange, with 0% finance on our purchase , it sealed the deal
May 28, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Julie.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
First class company
Always an excellent Company to deal with. Everything is straightforward- professional and easy processes
May 27, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Ruth.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
With the help of my Vet we did the…
With the help of my Vet we did the papers in no time at all.
It went asmoothly as posting a letter.
And most of all you are helping me enormously with the payement.
I am most grateful.
I will recommend you to anyone .
Many thanks again
Your doing something wonderful and kind.
May 27, 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Edith.
This is excellent to hear! We’re pleased to have been able to assist you in placing your order using our services.
We hope to see you again soon,
The DivideBuy Team
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