DoDublin Tours Reviews 92

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, humor, and engaging personalities, making the tours enjoyable and informative. Many highlight the drivers and guides for bringing history to life with stories, jokes, and even songs, creating a memorable and personal experience. People also appreciate the convenience of the tour for seeing the city's main sights and the cleanliness of the buses. However, some people were dissatisfied with the service, citing long wait times for buses, which occasionally led to missed stops or walking to destinations. A few other people also felt that the pre-recorded audio was sometimes impersonal, and some encountered drivers who were perceived as rude or who did not allow them to disembark at their desired stops.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and guides for being... See more

Location

Consumers find location to be positive. Reviewers were delighted with the city tour, as it offered a great... See more

Service

People report ambiguous experiences with service. Many customers found the service superb, with some drivers... See more

User experience

Users describe positive interactions with the overall experience. Many found it informative and fun, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I start, firstly I had problems purchasing my ticket online, but John Ryan, helped me every step of the way, getting my 48hr bus ticket and my walking tour package, when I had everything sort... See more

Rated 5 out of 5 stars

The tour with the Hop-on Hop-off was great. Our driver Garrett was fantastic. He told us many things about Dublin and it’s history and above all he sang original Irish songs to entertain us. The whole... See more

Rated 5 out of 5 stars

My sister and I have been on many hop-on-hop-off tours and other sightseeing tours that informed you with recorded guides. Our DoDublin tour was by far the best ever! Our guide brought history to life... See more

Rated 5 out of 5 stars

What a brilliant way to spend a few hours. Plenty of sights to see, things to learn and all while saving on the walking!! Our trip was on a very hot day, was a lovely way to see the city. Our dri... See more


Company details

  1. Travel & Vacation

Information provided by various external sources

DoDublin Tours are the No.1 Sightseeing Tour company in Dublin City. We've been showing visitors around the city we love since 1988 and guarantee to entertain and inform in equal measures while bringing you to all the city's top attractions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a scam service

This is a scam service! Avoid at all costs!
We’ve done Big Bus in many cities and decided to try DoDublin. We waited for over 30 minutes and saw none of their buses. In fact, we saw 2 Big Buses pass and thought we were being trolled. We then asked them for a refund since we never used the service and the buses never showed up and they refused. In fact, not only did they refuse to give a refund for the tickets that were clearly never used after waiting for 30+ minutes for their buses, customer support ignored us for 8 days before refusing.

Seriously, this is a scam. Do Big Bus instead!

May 21, 2023
Unprompted review
Rated 2 out of 5 stars

Shoddy service.

I bought a return ticket for the Aircoach online for March 4th, returning March 13th. I got the coach to the airport okay (though the stop at Heuston was not marked with a DoDublin logo). ON the return trip, however, I could not find any coach that would accept my ticket. None of the coach services recognised it and I had to pay for another ticket. Shoddy. I don't think there is any scam involved here, simply shoddy, shoddy service. Total lack of professionalism.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic comedy-style tour of Dublin

This was a fantastic tour - well worth the money. Our driver Kevin was the perfect tonic for our two day hangover. We expected to fall asleep at some point, but we have never laughed so much on a tour! My favourite moment was when he decided not to run the amber light (stopping a little sharp) because the massive cow on the advert in front of him made him feel guilty. He managed to shoehorn in some important historical information about the city and thanks to his brilliant delivery and anecdotes I have actually managed to remember it. I only wish we had done it on our first day, so we could have widened our tour of the pubs and bars and actually stopped off at some of the sights. Next time Dublin!

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

Very often when I visit Ireland from yhe Netherlands

Very often when I visit Ireland with my wife we use the services of DoDublin. A nice day trip by bus to Glendalough Powerscourt Garden for example. Due to the Corona virus, we cannot travel from the Netherlands to Ireland this year. We have corresponded with employee Johnston Bryan who expressed a great understanding of our situation. DoDublin is lucky to have an employee like Johnston.
I would definitely take a tour when I visit Ireland again

June 8, 2020
Unprompted review
Rated 4 out of 5 stars

See the City & Hear it's History w/out Tired Feet!

My parents and I enjoyed our time on the DoDublin Hop On Hop Off Tour. It was informative, and took us around the city to a number of interesting sites, and gave interesting information. Would do it again! Only reduced a star because finding a place to pick the bus up wasn't as easy as it should be, nor was finding parking in the vicinity. I think DoDublin could improve both of these elements either via technology (for example, a live map following the bus(es), more clarity in communication (for example, recommending parking lots near stops on their website, and directions to nearest bus stop, etc) or both. I also felt the day could/should be extended even if with a reduced number of buses or something... within the current hours you can do at most 1 - 2 hops, and that's only if you are able to catch the first bus.

March 15, 2020
Unprompted review
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