DoneDeal.ie Reviews 1,044

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 822 reviews, reviewers had a great experience with this company. Customers consistently find the platform easy to use and appreciate its user-friendly navigation. Many people have successfully bought and sold various items, from vehicles to household appliances, and praise the site for its effectiveness in connecting buyers and sellers. Reviewers often highlight the wide selection of products available and the detailed information provided in listings. However, some customers have expressed concerns regarding the pricing of advertisements, finding them to be expensive. There are also mentions of occasional issues with the website or app, such as slow loading times, errors, and difficulties with editing ads or navigating certain sections. A few users have also reported encountering problematic users or time-wasters, and some feel that the search functionality could be improved to show more relevant results.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise it as a great... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the platform for being a go-to for... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use and... See more

Price

Clients share negative opinions on price, with many reviewers finding the platform too expensive for what it... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting it as an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

Easy to use, pictures are a great help, all the basic information is there at you're finger tips.

Company replied

Rated 3 out of 5 stars

It works ok but there is ai slop in ads so you cant rely on information being factual for example car Tax. Also a this site has criminals and a lot of scammers and flippers. Ad prices are in propotio... See more

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 46% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always has good content

Always has good content , I have used it to sell some of my car collection really good value

April 10, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 2 out of 5 stars

Very poor functionality on my MacBook…

Very poor functionality on my MacBook difficult to navigate around and the messaging function often locks up.

February 12, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that, that’s frustrating to deal with.

Issues like navigation on MacBook and messages locking up aren’t the experience we want. If you can, please reach out to us at hello@donedeal.ie or through the Help Centre so we can look into what’s causing it and get it sorted.

We’re continuing to improve performance across devices.

Rated 1 out of 5 stars

Your cost has increased

Your cost has increased. Any those who pay more there add shows more thats unfair . And only 10 pics for a paid advert is not fair.

April 21, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We hear you, and thanks for calling it out.

We understand fees aren’t ideal, but they represent a small % of your item’s value and help you reach Ireland’s largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more, delivering real value for money.

Features like extra visibility or photo limits are designed to give sellers options, but we’ll pass your feedback on to the team as we keep improving things.

Rated 1 out of 5 stars

My app won’t let me log in anymore on…

My app won’t let me log in anymore on the phone. Tried everything and called about it ages ago. Can log in on laptop but not phone. App is updated. Been like this for years. And my name displays weird on adverts. Too expensive to advertise and full of traders sds.

April 21, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry about that, it sounds very frustrating.

Login issues on the app and details displaying incorrectly aren’t the experience we want. If it’s been ongoing, we’d really like to take another look and get it properly sorted for you. You can reach us at hello@donedeal.ie or through the Help Centre.

We understand fees aren’t ideal, but they represent a small % of your item’s value and help you reach Ireland’s largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more, delivering real value for money.

Rated 2 out of 5 stars

App is flaky with edits

App is flaky with edits, I was changing pictures on my ad but app won't let me, I had to reach out to the customer care to find out what's going on. The steps provided was a work around, there is no commitment on fixing bugs. when I edited the ad it removed the log number and mileage info, wrote to the customer service again, they knew the problem but refused to compensate for there buggy platform. All this hassle when putting up an ad costs over 35 Euros.

April 21, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry about the hassle here, that’s not how it should feel.

Issues with edits and missing details like mileage or reg can happen with certain app versions. The team is aware and working on fixes, but I get that’s no help when you’re trying to get an ad live.

If you’re still affected, the quickest way to get it sorted is via hello@donedeal.ie or our Help Centre so we can look at your specific ad.

We understand fees aren’t ideal, but they represent a small % of your item’s value and help you reach Ireland’s largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more, delivering real value for money.

Rated 5 out of 5 stars

I find the site very easy to navigate

I find the site very easy to navigate, there is no messing around with buyers or sellers. The site is a must for buying and selling highly recommended.

April 21, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 1 out of 5 stars

Not what it used to Be

Not what it used to Be. Charges to advertise are cruel

April 21, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear it feels that way.

We understand fees aren’t ideal, but they represent a small % of your item’s value and help you reach Ireland’s largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more, delivering real value for money.

We’re always working to make the experience better for sellers.

Rated 5 out of 5 stars

Good service

Good service?,price of ad good value
Received many enquries .item sold
Would use done deal in future

April 20, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 1 out of 5 stars

A haven for scammers.

A haven for scammers.

October 17, 2025
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that. That’s not the experience we want for anyone.

The vast majority of users are genuine, but we know non-genuine users can be frustrating. We actively monitor the platform, block suspicious accounts, and provide ways to report anything that doesn’t feel right.

If you came across a specific issue, our team can look into it at hello@donedeal.ie.

You’ll also find more peace of mind choosing cars from Trusted Dealers, where checks and transparency are built in.

Rated 2 out of 5 stars

To many time wasters and messers

To many time wasters and messers. Over half of any interaction is a time wasters. Had to remove my number due to the amount a prank or stupid calls.

April 1, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

That’s frustrating, and not the experience you should be having.

A lot comes down to how individual users behave, but we do have ways to help. Keeping chats in the DoneDeal message centre gives you more control, and you can report or block anyone wasting your time.

If you’d like, our support team can also take a look at this for you at hello@donedeal.ie.

We’re working to reduce this kind of behaviour all the time. If things improve, we’d really appreciate you updating your rating.

Rated 5 out of 5 stars

Excellent as always

Excellent as always

April 17, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 5 out of 5 stars

Easy to operate

Easy to operate. Good details if its for sale it's here.

April 19, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 1 out of 5 stars

Messaging feature does not work at all…

Messaging feature does not work at all and they still report that road tax is an option under cars instead of motor tax

April 19, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that, that sounds frustrating.

The messaging issue isn’t how the platform should work, and we’d like to get that sorted. Please contact us via the Help Centre or email hello@donedeal.ie so we can take a closer look.

Rated 1 out of 5 stars

Total scam

Total scam! My cheap ad in a day made more views than a paid one in a week

April 19, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that, that’s frustrating.

Ad performance can vary depending on timing, demand, and the type of listing, but it should always feel fair. Please contact us via the Help Centre or email hello@donedeal.ie with your ad details and we’ll take a closer look.

Rated 5 out of 5 stars

Great

Great. The best available

April 19, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

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