DoneDeal.ie Reviews 1,044

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 846 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and user-friendly navigation of the platform, making it simple to find what they need. Many people appreciate the wide range of products available and the overall effectiveness of the service for both buying and selling. Reviewers are particularly happy with the professional service and the ability to find good deals. However, some customers expressed dissatisfaction with the pricing of ads, finding them to be expensive, especially for certain items or when boosting visibility. There were also mentions of issues with the website and app, including slow loading times, errors, and difficulties with specific features like editing ads or navigating certain sections. A few people also noted concerns about the behavior of some users or time-wasters on the platform.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as a great site... See more

User experience

Clients share positive opinions on user experience, often highlighting the app's ease of use for buying and... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, finding the platform... See more

Price

Users describe negative interactions with price, consistently expressing that advertising costs have become... See more

Service

Consumers find service to be ambiguous. Many reviewers express satisfaction, highlighting successful buying... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 3 out of 5 stars

Used the app for years. Pop up adds are annoying now. Started off as an app for the underdog, but now it's so much more expensive to advertise on here n so now it suits dealerships more than the commo... See more

Company replied

Rated 3 out of 5 stars

It works ok but there is ai slop in ads so you cant rely on information being factual for example car Tax. Also a this site has criminals and a lot of scammers and flippers. Ad prices are in propotio... See more

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 46% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordinary app

1. When clicking notification in email it doesn’t automatically redirect you to listing.
2. Separately when using the app you hit the Place Ad tab at the bottom, you can’t back out or click another bottom tab unless you click continue ad or start new ad.
3. Prioritises and muddled car listing into marketplace ads.
4. Platform persistently looks for reviews.

April 18, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the detailed feedback, we appreciate you taking the time.

A few of these sound like issues with how the app is behaving, especially around notifications and navigation. That’s not how it should feel to use. If you can, please contact us via the Help Centre or email hello@donedeal.ie with your device details and we’ll take a closer look.

We’ll also pass on your feedback around listings and reviews to the team to review and improve.

Rated 4 out of 5 stars

Done Deal is Great.

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's value for money at a click.

April 18, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 1 out of 5 stars

I not yet sale my car here

April 18, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback, we understand that can be disappointing.

Selling can take a bit of time depending on things like price, photos, and demand, but it should still feel worthwhile. If you’d like, you can contact us via the Help Centre and we can take a look at your ad to help improve its chances.

Rated 3 out of 5 stars

The Truth

Don't dislike but don't like fake reviews.

April 17, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback, we understand your concern.

We don’t create or fake reviews, trust is at the centre of what we do. Reviews come from real users, and we’re always working to ensure they’re fair and reliable.

Rated 5 out of 5 stars

Very good!!

Very good!!

April 16, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 5 out of 5 stars

Great seller

April 16, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 2 out of 5 stars

The ads offer full service + 3 month…

The ads offer full service + 3 month warranty.. not all cars from car dealers and the car breaks down an hour after purchase, and it's a major breakdown.

April 9, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that, that’s a really frustrating experience.

Issues like this come down to the seller, especially when a car isn’t as described or a warranty doesn’t hold up. We always recommend going with a Trusted Dealer where possible, as they offer clearer standards and support.

If the dealer was listed on DoneDeal, please report it via the Help Centre so we can review it. If you’re open to it, we’d really appreciate you considering updating your rating once it’s looked into.

Rated 1 out of 5 stars

Done deal is aware and doing zero about…

Done deal is aware and doing zero about people getting scammed on there platform. Please people be very aware of whats going on.

April 16, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We’re sorry to hear that, and we understand why you’d feel that way.

We take scams very seriously and are constantly working to detect and remove suspicious activity. With millions of users, a small number of bad actors can appear, but we’ve built systems to catch and block them quickly.

If you’ve had a specific experience, please report it or contact us via the Help Centre so we can take action.

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