Nice selection, good prices. What I was NOT happy with was the poor experience I had with a question I asked your support team before I ordered. I asked about NON-metal bracelets and which are ok to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I accidentally purchased a bracelet that was in "pre-order" status, which I assume means it's not currently in stock. So, I reached out to the customer care team and asked if the order could be switch... See more
Company replied
I have made two purchases with Elegatto and have been extremely happy with their products! The first item I purchased was the wrong size. I was able to easily exchange it with no issues and the exchan... See more
Company replied
I recently purchased 3 bracelets, I love them. Reasonably quick arrival given Christmas and public holidays. Excellent quality, great materials and they look good, haven’t taken them off! L... See more
Company replied
Company details
Written by the company
Elegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Contact info
120 E 8th street, 90014, Los Angeles, United States
- support@elegatto.com
- elegatto.com
3.7
Average
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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Great product!
October 1, 2025
Reply from Elegatto
Thanks so much, Candy! Glad you’re happy with it. We appreciate your support!
Unique and sturdy bracelets
I have not brought anything that I didn't like or have second thoughts about from this store. I brought the same bracelet in the same color because I like it that much.
October 7, 2025
Reply from Elegatto
Thank you so much, Kei! It means a lot to hear you love the bracelets and that you keep coming back for more. We’re glad that you’re happy with your purchases. If there’s anything else you’re eyeing or want to see, just let us know!
Product was delivered fast
Product was delivered fast. Looks so great. However on 1 side it is attached to the latch by 2 cords. On the other side only 1 cord and it is looking a bit frayed. I’m very concerned about its durability
September 30, 2025
Reply from Elegatto
Thank you for your feedback, Rich! We’re glad to hear your product arrived quickly. I’m sorry to hear about the issue with the rope. Your satisfaction is very important to us. Please contact our customer support team so we can assist you further and find a solution. Thanks again for bringing this to our attention!
Careful what you purchase or trying to purchase.
1. Did not want this so called “Mystery Gift”. Not sure how this went through. Didn’t even get the choice I wanted. Didn’t even complete the the payment. So what happened? Unknown.
2. Tried going through the process on another order, could not complete it because well, it was going through other products I wasn’t even looking at. So, can not purchase your merchandise if the site wonders away from the choice I’m looking for.
By the way, let me know how I can return your free gift.
October 7, 2025
Reply from Elegatto
Thank you for sharing your experience, David. We truly appreciate your feedback and want to make this right for you.
We’re sorry for any confusion caused by the mystery gift and the checkout process. To assist with returning the unwanted item, our customer support team would be happy to provide a prepaid return label. Please contact us directly, and we’ll take care of this for you right away.
Regarding the site navigation issues you encountered, if you’d like help completing your intended purchase, we’d be glad to assist you personally. Just let us know.
We value your time and patience and hope to have the opportunity to serve you better in the future.
Love my bangle with the dangle
Minimal ship time. Great packaging. Exquisite product. Get lots of compliments on it.
October 10, 2025
Reply from Elegatto
Thanks so much, Friday! We're so happy to know your bangle is getting compliments. We try to keep things quick and simple, so it’s great to hear you had a good experience. If you ever want more, just reach out!
Reply from Elegatto
Thank you so much, William! We're glad you like the quality and look of your bracelet. Appreciate your support!
Exactly what I ordered and expected…
Exactly what I ordered and expected with a fast delivery!
October 7, 2025
Reply from Elegatto
Thank you so much, Michael! Glad to hear everything arrived as expected and quickly. We really appreciate your support.
Reply from Elegatto
Thanks so much, Habib! So happy to hear you liked the delivery and quality. If you need anything else, just reach out to us. We really appreciate your support!
Great bracelets I love it keep going…
Great bracelets I love it keep going you are the best in this segment
September 29, 2025
Reply from Elegatto
Thank you so much for the kind words, Jaime! We really appreciate your support and encouragement. It means a lot to us. We’ll keep doing our best to bring you great bracelets — stay tuned for more! If you ever need anything, just reach out. Thanks again!
Simple yet elegant
Well made bracelet. My everyday wear. Quality and workmanship all there. Simple yet stylish. Exactly what I was looking for. Considering getting one for my son.
October 6, 2025
Reply from Elegatto
Thanks so much for the lovely review, Michael! We're glad to hear you love the bracelet — it really is a perfect everyday piece. And that’s exciting about getting one for your son! If you need any help or suggestions when you’re ready, just let us know. We’d be happy to help. Thanks again for your support!
Good updates and good product
I got email updates about my order all along the way. I received my order quickly and packaged very nicely.
October 6, 2025
Reply from Elegatto
Thank you so much for your kind review, Beth! We're glad to hear that you appreciated the updates on your order. We truly appreciate your support!
Reply from Elegatto
Thanks for the feedback, Michael! We're glad you appreciate our product selection and the value we offer.
Perfect!!!
First i really love the design. Quality is superb.. fast dry when it gets wet.. great craftmanship and highly recommended.. the best for my everyday used. i will order more soon . Thankyou so much
October 2, 2025
Reply from Elegatto
Thank you, Sheryl! We're happy you love the design and quality. We appreciate your recommendation and look forward to your next order!
Reply from Elegatto
Thanks for the awesome review, James! We're glad you're happy with the product quality and appearance!
Prompt delivery and very good quality
Prompt delivery and very good quality, I would strongly recommend to others. Packaging excellent and spare pins supplied. Very happy.
October 9, 2025
Unprompted review
Reply from Elegatto
Thank you for the positive review, Peter! We're happy you're pleased with the delivery speed and quality. We appreciate your recommendation!
The stainless steel links are stunning !
October 4, 2025
Reply from Elegatto
Thank you so much for your positive feedback, Felice! We're delighted to hear you think our Argos Steel Link is stunning! We put a lot of care into the design and quality of our products, and it's wonderful to know you appreciate them. Thanks for taking the time to share your experience!
haven't received anything....
I'm not sure why you are sending me this. I haven't received anything???
October 4, 2025
Reply from Elegatto
We sincerely apologize that you haven't received your order yet, Peter. We understand your frustration!
Your order was shipped via our standard international shipping, which, while being the most economical option, does mean that delivery times can be longer due to the distance and customs procedures.
To look into the specific status of your order, could you please contact our customer support team with your order number? We'll track down your package and provide you with an update. We appreciate your patience.
Too much time for delivery
It now more than a week I ordered and still I haven’t receive it
October 4, 2025
Reply from Elegatto
Thank you for your feedback, Raymond. We're sorry to hear that you experienced a delay in receiving your order. We understand that waiting can be frustrating.
We want to let you know that since your order is being shipped internationally, deliveries typically take a bit longer due to customs processing and the distance involved.
If you have any specific concerns or would like to inquire about the status of your shipment, please don't hesitate to contact our customer support team directly. We're here to help!
Reply from Elegatto
Thank you so much for the positive review, Stephen! We're happy that you had an excellent experience with our service. We really appreciate you taking the time to share your feedback.
The products are elegant and have a…
The products are elegant and have a great value. Had an issue with one of the sizes on an item being bigger than another item; customer service remedied the problem without any issue. Great value and service. Thank you!
October 3, 2025
Reply from Elegatto
Thank you so much for your kind words, Rich! We’re delighted to hear you find our products elegant and valuable. We're glad we could resolve the sizing issue smoothly, and we truly appreciate your support. If you ever need assistance again, feel free to reach out. Thanks again!
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