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ELEGOO Reviews 809

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, particularly the printers, noting their ease of use right out of the box and the excellent print quality. Many also appreciate the fast delivery service and the competitive pricing of the products. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also mixed opinions regarding the product itself, with some experiencing mechanical failures or issues with promised features like multi-color printing.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the printers, citing fast... See more

Quality

Clients share positive opinions on quality, with many praising the great products, performance, and print... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, helpful,... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the great and affordable prices,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

Rated 4 out of 5 stars

LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Oth... See more

Rated 4 out of 5 stars

Printer is great, delivery was fast. I only have two complaints, i expected cutters to come wit the printer (minor complain one) But the more important one is that the sd card that came with the pri... See more

Rated 4 out of 5 stars

Shipping and ordering were convenient, fast, and the costs were clear. However, be careful with the fine print of the warranty, because some parts in their machines have a shorter warranty than stated... See more


Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Equipment Supplier
  4. Handicraft
  5. Printer and Scanner Store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

Written by the company

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

809 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

I use to love Elegoo

I use to love Elegoo. in fact I have 5 FDM and 2 resin Elegoo printers. 2 of them are the new Centauri Carbon.
after seeing the Centauri Carbon 2 already for release over sea and not show on my version on the webpage. (like their trying to hide it) It comes with a Multi color system that truthfully looks like something that was put together by a 12 year old and leave the filament exposed to humidity, Has a huge top that makes it almost imposable to put on a shelf, and all of the people that bought the Centauri Carbon at the time of release still have no update on our multi-color system.... that according to the webpage (before Elegoo took it down) we should have had by now.
I'm done. I am no longer going to deal with a company that likes to bate and switch and mislead there customers just to kick up the sales number.
The printers are great. I have never had a problem with any of them. They work and print great. This is about respect and trust. I am choosing not to give my hard earned money to a company that has no respect for its customers.
I am currently selling my Elegoo printers locally because if this.
I will hold on to my Centauri Carbons until last incase Elegoo decides that we, the customers, are worth Elegoo Word and Respect

October 30, 2025
Rated 5 out of 5 stars

Not flashy, just works

After several months with the Centauri Carbon, my first 3D printer, I'm pleased that the few issues I've had can all be attributed to user error. I don't print massive amounts or much that's unusual for settings, but the printer has been a workhorse and requires very little oversight.

October 30, 2025
Rated 5 out of 5 stars

:No Issues To Date

Excellent pricing for the quality print performance using PLA filament. Have not tested other diverse filaments yet. Just PLA but quality is very good. Also good adhesion on the plate provided. Only weakness is the internal lighting which is inadequate but since PLA can be printed with open door and top this is not a PLA issue.

May 30, 2025
Rated 3 out of 5 stars

Don't Promise Open Source For Marketing Purposes & Not Do It

Elegoo was a five star company but promising to open source and not doing that tarnished Elegoo in my eyes. I still love my Neptune 4 Pro but if I was buying a similar printer today, I'd buy a Sovol SV06 Ace. I may buy a Saturn Ultra, but Sovol's devotion to open source was a primary factor in me buying an SV08 and Zero from them.

October 29, 2025
Rated 5 out of 5 stars

Always great!

I have always had an excellent experience when ordering from Elegoo. Quick shipping, well packaged, And always a quality product.

August 26, 2025
Rated 5 out of 5 stars

I love my egocentric carbon

I love my egocentric carbon. I thought about dropping a star because they haven't given us the multicolor system yet, but it is tremendously easy to use and does great prints.

October 30, 2025
Rated 1 out of 5 stars

I ordered new vats

I ordered new vats. The package said it would fit mars pro. However the vats did not have holes for the hold down bolts. Contacted customer service but they said that because I opened the box they couldn’t help me. I have since ordered the correct set and they fit. I’m not happy with your decision.

May 15, 2025

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