Ella And I Reviews 

Ordered some "Gel Melts: omg they are sooo good and they smell gorgeous. Easy to change over fragrances. No mess no waste. Quick delivery,easy ordering process. 1st order i got an email from the owner thanking me for my purchase. Felt so appreciated as a customer. Definitely ordering again

I LOVE Ella & I 😍 I have a subscription and look forward to my gel melts arriving every month. They smell INCREDIBLE and lots of visitors comment on how nice the are!

I also use the reed diffusers in my bathroom too, these are also amazing and you can really smell them where a lot of other brands don’t smell!!

5 🌟 from me HANDS DOWN 🫶🏻👏🏻

The fragrances and the choice and the quick delivery turnaround

Absolutely beautiful. Long lasting fragrance and no messy wax. Highly recommend 😊

Absolutely stunning fragrances, smell lasts for ages! Quality products! Def a returning customer

Lovely product. Beautiful fragrances, easy to use and a great alternative to wax melts and candles. I buy a batch every few months.

I just love this company’s products. I have purchased several times now and I have never been disappointed. Each and every scent is just spectacular, long lasting and beautiful. Visitors comment when they come into house.

Love these gel melts . So many lovely scents to choose from

Great find the melts are so fragrant and easy to use.

Beautiful gel melts that smell amazing and last a long time.
Easy online ordering and quick delivery.
Would recommend to everyone.

I love how clean you wax burner is after use compared to using wax melts. Now that I have discovered the gel melts from Ella and I, I won’t be going back to wax. Currently waiting for my 3rd order to arrive!

I absolutely loveElla& I the smell of the melts are amazing and it's so much better to taking the melt out and less cleaning thankyou so much, there will be a autumn order going in very soon. Rosaline from Glasgow. 🩷🩷❤️

Highly recommended. Everything from products to customer service and delivery is fantastic!

Placed my first order last Saturday, its now been a week and the tracking details were provided wednesday but still showing as royal mail not recieved from customer, emailed and just keep getting told theyll escalate....not great for someones first order and sadly I wont order again now after all the reviews I've just read

My house smells divine, these are absolutely genius. .my first order with you, certainly not my last!
I have Aliens downstairs & baby powder upstairs, no more wax for me

I have bought these gel melts, time after time and would never go back to wax . The smells are gorgeous, and leave a long lasting fragrance. So easy to use, no scraping involved when removing the used gel. It just rolls right out. Would highly recommend 👌

Goods ordered 25th August, showing despatched to Royal Mail 48 hours tracked.
I received email from Ella and I to ask for a review about goods I've still not received

A huge disappointment compared with the products I previously stocked

I previously stocked Ella & I gel melts in my store, and they were amazing. The fragrances were strong and had an excellent scent throw, which is why I recently decided to order Sea Shells, Janeiro Sunshine, Pink Sands, Coconut Waterfall Blooms, Thai Lime and Mango for myself.

Unfortunately, the products I received are nothing like the ones I remember. The fragrance is barely noticeable when the containers are first opened, and once the melts are in the burner, there is virtually no scent at all. Even after two hours, the room still has no noticeable fragrance. The only way to smell them is to put your nose directly above the burner—the scent throw is completely nonexistent.

I emailed Ella & I several weeks ago to ask whether the recipe or formulation had changed, but I have still received no reply. The order also took more than a week to arrive. I already knew delivery could be slow from my previous experience stocking the products, but the lack of customer service on top of the poor product quality is extremely disappointing.

I ordered because I trusted the quality I had experienced previously. Sadly, based on what I received this time, I would not purchase these again or recommend them.