eShores Reviews 793

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

793 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Venice and lake garda

Absolutely brilliant service from Michelle from start to finish. She had thought of everything and was so helpful on where to stay in lake Garda. We will definitely use eshores again

September 8, 2025
Unprompted review
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Reply from eShores

Hi Sharon, thank you for taking the time to write a review and we're pleased to hear you were happy with the help Michelle provided. We look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

Perfect holiday organisation

We have worked with Michelle at eShores for our last 3 trips. She is really helpful and has organised our holidays perfectly each time we would not use anyone else to organise our plans.

September 7, 2025
Unprompted review
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Reply from eShores

Hi Tracey, thank you for taking the time to write a review and your kind words about Michelle. We'll look forward to helping you with holiday number 4. The eShores Team

Rated 5 out of 5 stars

Istanbul, Andros, Athens

The organisation by Nick at eShores prior to my trip, and the execution of it while I was there was first rate! We went through several iterations to get to my final itinerary, Nick always happy to cater for my requests.

The hotels were supremely positioned: Istanbul within 3 minutes walk of the Blue Mosque; Athens only 500m from the Acropolis and was immeasurably better than I'd hoped it might be in terms of size and quality! Boutique chic!

The transfers were very good. The taxi from Istanbul was a spotless brand new 10-seater Merc - I felt like royalty! The chilled complimentary bottles of water were a very welcome touch!

Overall 10/10, couldn't be faulted. I'd happily use Nick and eShores again.

All in all - absolutely fantastic!

September 2, 2025
Unprompted review
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Reply from eShores

Hi Ian, thank you for your kind review and all your lovely comments about Nick and your experience, it's great to read how much you enjoyed your trip to Turkey and Greece. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

What a wonderful Safari…

What a wonderful Safari holiday.Everything was first class, particularly the hot air balloon flight over the Serengetti. All Safari drives were full of animal spotting and our guide was very knowledgeable. I would not have any hesitation recommending eShores to anyone. Thank you for a spectacular holiday.

September 3, 2025
Unprompted review
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Reply from eShores

Mrs Delena Walker, thank you for your kind review. We're so pleased you enjoyed your safari and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Another great holiday

This was the 3rd holiday booked with eshores. Yet again it was a delight. We did 11 nights between Budapest, Vienna and Praque.
Michelle did an absolutely fantastic job. The transfers were seamless and the hotels were great. They were also ideally situated in each city.
Cannot recommend this company enough.
Will definitely be booking a 4th with them

August 31, 2025
Unprompted review
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Reply from eShores

Hi Mark, thanks for you review and kind words about Michelle. It's great to hear how happy you've been with your last 3 hols and we'll look forward to helping you with number 4. thanks again, the eShores Team

Rated 5 out of 5 stars

eShores trip to South Africa

eShores and their rep Chris took the time to listen to my actual holiday requirements and built an amazing package to South Africa. All accommodation was excellent and of a really high calibre. Advice on the Garden route with stops was spot on. The Gondwana Game Reserve was the highlight of the holiday which as we originally wanted Kruger Park, i was a little bit wary but the staff here are amazing and make it a more personalised experience so glad this was offered from eShores.

August 19, 2025
Unprompted review
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Reply from eShores

Hi Ann, thanks for your review and kind words about Chris. It's great to hear how pleased you were with your experience and that you had such a great time in South Africa and with your safari. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Once in a lifetime!

I’ve just got back from a once in a lifetime trip in which I got married in Las Vegas and then continued our journey to New York. Hannah at eShores was absolutely amazing and took care of the whole organisation of the holiday, leaving myself and my partner to organise the wedding part of the trip. Hannah was incredibly attentive, asking what specifics we required for our holiday and making it all happen well within our budget - we managed to stay at our desired hotels and even got upgraded in our first hotel. This was ultimately all down to Hannah. We can’t thank you enough and we will definitely be seeking out her expertise in the future! Thanks again. ❤️

August 24, 2025
Unprompted review
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Reply from eShores

Hi Fay, thank you for your lovely review, it's great to read and we're pleased you enjoyed the trip to the USA so much and were so happy with the help you got from Hannah. Hope the wedding was amazing and we look forward to hearing from you again in the future. The eShores Team

Rated 5 out of 5 stars

Great service

Great service, proactive with ideas, good comms throughout and excellent price points. Would recommend

August 25, 2025
Unprompted review
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Reply from eShores

Thank you for your kind review :-) The eShores Team

Rated 5 out of 5 stars

Temples, Elephants, and Island Dreams – Thailand Delivered!"

Our holiday to Thailand was absolutely incredible from start to finish. All the flights, transfers, and the ferry ran smoothly without a single issue — everything was perfectly organised.
Bangkok was vibrant and bustling, and we thoroughly enjoyed exploring its stunning temples and rich culture. Elephant Hills was nothing short of breathtaking, a truly unforgettable experience. And Koh Samui? Simply beautiful — the perfect way to end the trip.
We honestly can’t stop telling everyone how amazing it all was! We should have done these trips years ago.
Thank you to Emily who arranged all of this on our behalf. We will definitely be using E-Shores again in the future and from first experience cannot recommend them enough!

August 1, 2025
Unprompted review
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Reply from eShores

Hi Tracey, thank you for taking the time to share your feedback and all your kind words. We're so pleased you had such an amazing time in Thailand and will pass on your thanks to Emily. We hope we can help with your next holiday plans, the eShores Team

Rated 5 out of 5 stars

3 week Japan and South Korea holiday

Our holiday to Japan and South Korea, organised by Chris Eaves, was absolutely fantastic. Chris went out of his way to tailor the itinerary, making adjustments until it was exactly what we wanted. With multiple internal flights and bullet train passes included, everything could have been complicated, but it was all planned flawlessly. We simply had to turn up and enjoy the experience. It was stress-free, memorable, and wonderfully organised. I would definitely recommend Chris for anyone planning a trip like this.

July 27, 2025
Unprompted review
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Reply from eShores

Hi Shayda, thank you for your lovely review. It's great to hear how happy you were with the holiday to Japan and South Korea that Chris put together and were so pleased with everything Chris did. We hope we can help with another adventure soon. The eShores Team

Rated 5 out of 5 stars

I have used Eshores multiple times

I have used Eshores multiple times for holidays and recently travelled to Argentina and Brazil.
The trip worked well with flights and pickups from airports to hotels all linking well.
We would use them again and again.
Great company who do everything they can to help.
Andy is particularly helpfull

August 29, 2025
Unprompted review
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Reply from eShores

Hi David, thank you for your kind review. We're pleased you've trusted us with so many holidays, and that you had a great time in South America. We hope there are many more holidays to come. The eShores Team

Rated 5 out of 5 stars

Amazing 14 night break

We have just returned from a 14 night break from Kuala Lumpur and Bali where we had an amazing time and both Hotels and transfers where amazing, our travel consultant Michelle Porter went up and beyond for us and was always available to discuss anything we either needed to change or amend, she was so helpful and I will defo be using them again next year

August 9, 2025
Unprompted review
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Reply from eShores

Hi Anne-Marie, thank you for taking the time to write a review. We're pleased you have a great time in KL & Bali, and were so pleased with the support you got from Michelle. We'll look look forward to helping you with that next adventure. The eShores Team

Rated 5 out of 5 stars

Italy experience 2025

Great communication and service from Nick from the outset. Kept up to date throughout including whilst away re changes to train schedule. Easy to book and quick responses to enquiries. Would recommend.

June 3, 2025
Unprompted review
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Reply from eShores

Hi Lucy, thank you for your kind review. We're pleased you found Nick so helpful. The eShores Team

Rated 5 out of 5 stars

Malaysia

We had a wonderful family holiday in Malaysia. Chris was extremely helpful with his knowledge and experience of the area and also advising a suitable itinerary. Queries were quickly responded to. We would definitely recommend eshores and look forward to booking another holiday with them.

July 20, 2025
Unprompted review
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Reply from eShores

Hi Michelle, thank you for your review and kind words about Chris and your experience. We're pleased you had a great family holiday in Malaysia, and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Superb support and guidance to plan our…

Superb support and guidance to plan our trip away to Thailand. Super helpful and friendly
Will definitely use again
Many thanks

July 31, 2025
Unprompted review
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Reply from eShores

Hi Carly, thank you for you kind review and we're pleased to hear you found us so helpful. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Using Eshores for a stress free way to booking a holiday of a lifetime to fit you and your needs!!

What can I say Eshores basically wrote my ideal bucket list holiday and made it happen ! They tailor made it to fit me and my family, arranged all the flights and transfers and I cannot thank them enough. I really couldn't have done it by myself. Their invaluable experience and advice made it a once in a lifetime holiday !

August 5, 2025
Unprompted review
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Reply from eShores

Hi Penny, thank you for such a lovely review. We're really pleased you were so happy with everything. We hope we can help with your next holiday. Thanks again, the eShores Team

Rated 5 out of 5 stars

Excellent company with great knowledge

Excellent company, with a wonderful and knowledgeable person in Emily. She took us through our choices and found us the best options for our multi-centre trip. Everything worked brilliantly and we never had to worry about transfers or rates/fees, and each hotel was an excellent find. Plus always on hand to help with any questions we had. We wouldn’t hesitate to use the company and Emily again!

July 21, 2025
Unprompted review
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Reply from eShores

Hi Emily, thank you for your kind review and all your comments about Emily. We're pleased you has such a great holiday and look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Portugal trip - Porto - Lisbon - Prai de Roche

Really well presented options for a 3 point multi stop family holiday to Portugal by Emily who worked with me to figure it all out. Great hotel choice and locations, trip ran perfectly throughout. Great find this company has been.

July 29, 2025
Unprompted review
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Reply from eShores

Hi Mr R, thank you for your review and kind words. We're pleased Emily was able to help with your holiday plans and you were happy with everything. We hope we can help again in the future. The eShores Team

Rated 5 out of 5 stars

Professional service, would highly recommend

This is the first time we have used eshores to book a holiday and we wouldn't hesitate in using them again. We booked a three-stay holiday in the Seychelles over 2 weeks for our honeymoon and everything about our trip was perfect. We dealt with Michelle and from the moment we made our first enquiry, we could not fault the service we received. Michelle was always prompt to respond to any queries we had and was extremely helpful and professional in guiding us towards our final itinerary. The recommended hotels were all superb and we had an amazing time. Thank you so much ☺️

August 1, 2025
Unprompted review
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Reply from eShores

Hi Gill, Thank you for sharing your experience and all your kind words about Michelle. We're pleased you had such a great honeymoon in the Seychelles and hope we can help with more holidays in the future. The eShores Team

Rated 5 out of 5 stars

Just returned from Bali and highly…

Just returned from Bali and highly recommend Michelle & the team at Eshores, we visited 3 different places Ubud, Gilly T & Sanur and everything went according to plan, two flights arranged, taxis, ferry, very professional and very well organised, we had a great holiday and would definitely recommend Eshores, we will be using them again in the future

August 1, 2025
Unprompted review
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Reply from eShores

Hi Terry, thank you for your review and kind words about Michelle and the team. We're pleased you had such a great holiday and were pleased with everything. We look forward to helping you with your next adventure. The eShores Team

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