expertwhitening.com Reviews 330

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought item in April still did not receive anything it says in 15 days working days to uk but no they r scammer I send mail they have not back even don’t order anything from this company

Rated 1 out of 5 stars

The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after em... See more

Rated 3 out of 5 stars

The delivery time wasn't too bad considering it comes from America. However, I've been using the system with the gels bought first (didn't know tray wasn't included so ordered tray separately!) For... See more

Company replied

Rated 1 out of 5 stars

The product arrived in damaged package, after several weeks. The gel smells of pure bleach and it has burnt my gums and inside mouth after 1 use, used minimum amount of gel too as quite cautious. C... See more

Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

Expertwhitening, LLC provides Expertwhite carbamide peroxide gel, a proprietary formula of stabilized hydrogen peroxide gel (carbamide peroxide gel) for teeth whitening with trays / retainers. Safe on enamel. Made in USA. Sold by, and approved by dentists since 2000. Available in 4 Gels strengths to suit your needs. From 16% Sensitive Teeth Carbamide Gel to Our Strongest, Fastest 44% Carbamide Peroxide Tooth Whitening Gel. 30-Day money-back guarantee.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I sent the order, I asked a question. The goods came directly, the question was answered next day. Excellent service. And the whitening does whiten!

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very happy with the product. Will definitely buy from this company again and recommend this product.

February 13, 2019
Unprompted review
Rated 1 out of 5 stars

I never received items

I never received items. Money taking told to contact Fri which I did no answer. So can't review when no items and money taking for fresh air

February 12, 2019
Unprompted review
Rated 4 out of 5 stars

I like it

I like it. It does give little sensitivity pain. But is bearable. Teeth are getting whiter. But dipping tobacco stains are hard to remove.

February 10, 2019
Unprompted review
Rated 5 out of 5 stars

This stuff works very well : )

This stuff works very well. I am 67, and just had a dental appt. and they told me my teeth were good, no stains. I use this product about 1X to 2X per month and must refer it to anyone who wants to keep their teeth white and stain free!

December 26, 2018
Unprompted review
Rated 1 out of 5 stars

Not impressed of product

Not impressed
Not as described and very weak %
Not what we paid for
Stay away

December 24, 2018
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Gary, We are sorry to hear that the product did not suit your expectations. You ordered the 44% strength gel which is the strongest available. We offer no explanation as to why you may have though the product too weak.

Rated 1 out of 5 stars

Very sore on gums and teeth not any…

Very sore on gums and teeth not any whiter! Been using for two weeks and it’s pretty rubbish.

December 20, 2018
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Amy. we are sorry to hear your response to expertwhite gels, especially when using the 22% which is the most recommended strength by dentists. If your gums were sore after whitening, it sounds as though you were putting too much gel in your trays and it was pushing out of the trays when placed over teeth. Our instructions recommend wiping excess gel off gum line. With regards to not experiencing any whitening results: There are a few reasons that some people (less than 3%) of people do not experience the whitening results. The intrinsic (inside) part of the tooth has been damaged due to some of the following reasons:

1) Being exposed to tetracycline / antibiotics as a child.
2) Over fluoridated drinking water or over supplementation of fluoride as a child or damage to the tooth.
3) When the teeth are stained early in life, as they are developing in the child, will be harder to remove with any teeth whitening procedure other than successful removing of surface stains .
4) Humans are born with one of 3 natural colors to their teeth. White yellow and gray. Teeth whitening will get teeth white as they can be, but the natural tooth hue will always be there.

We hope you are experiencing results with the removing of surface staining. You are always welcome to return the product for a refund, but will need to request an RMA.

If none of the above are pertain to you, then you should definitely achieve amazing whitening results .The key is to whiten once a day for 5-7 days in succession.

You are welcome to return the product for a full refund. Should you choose to return them, please ship to

Expertwhitening Returns
RMA# 5527 Amy Termini
2200 Vista Hogar
Newport Beach CA 92660

Please ensure that your shipment has tracking as no refunds without returned products.

Rated 1 out of 5 stars

I purchased this item 6 weeks ago and…

I purchased this item 6 weeks ago and still have not received it absolutely disgusting service !

December 20, 2018
Unprompted review
expertwhitening.com logo

Reply from expertwhitening.com

Dear Hasna, we apologize for your frustration. We wish that you had reached out to us first and given us a chance to ship a replacement order if your shipment had not arrived. We apologize for the frustration and have shipped a replacement order today. Warm Regards and Happy Holidays.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look