FactoryManuals Reviews 383

Had searched for ages for a workshop book for my current model volvo. I finally found such a book here and it's the business. Thanks factory manuals 😉

I received my Audi Q5 Manual within a short period of time as soon as I emailed to let them know I hadn't received the link! Great service!

Your manual is full of repeat phrases and "how to" pages. The actual step by step is vague and there are zero pix. This $70 manual was a wasted $70.

This is a substandard product and poorly supported. I was an All Data customer for years for my own vehicles. A little pricey (not much) but properly supported and constantly updated with tech tips. Better explanations, complete with good quality pics. I will be going back, I'm sorry to have wasted my money on this poorly scanned in document. Don't waste your time. So they asked me to add more details to better understand how they were substandard. First they sent me a link for a download that wouldn't allow printing. I'm not computer savvy. It took me a bit to figure that out. Then when I was having troubles searching and finding an index the agent asked for a print screen picture to try and deduce the issue. I indicated that I didn't know how. He wouldn't assist me any further and suggested I should learn more about windows. At this point I gave up and went back to All Data, where everything is properly organized and is easily found. There product may be good at factory manuals, but there support is recalcitrant and uninterested in helping. This is a scam in the sense that it is a substandard product and poorly supported. All the while charging a price that is out of line with what you get. Stay away from this operation.

Received 14,000+ page pdf with only inspection techniques, no repair guidance at all. What a scam for $75 and yes, I used the bookmarks. This no repair manual site, just a scam that can't be trusted that you MIGHT get the download you think you're going to get. I would not recommend.

Very detailed descriptions of how and what to replace or repair.

You made me whole after I made a purchasing error. You did the right thing even though it was not a necessary thing on your part

It was quick it was clear and it was simple. I ordered - they delivered. and when it did not go as planned initially their tech. support was on the problem right away. ORDER #33811. Cheers.

Pleasant experience, quick response, quite good version of the manual I bought.
Food for thought: The file contains almost all versions of the specific model I requested, resulting in it being very large, and for non-professional use I would prefer to be specific adapted to mine VIN in order to be smaller size file and better manageable.
Many thanks to Alan for the valuable clarifications gave me and for his fast response.
Br
Nikos

Everything you need to diagnose your vehicle and make the right repairs.

Scam company that doesn't even honor their own return policy.

I had a mistake on my order that was completely my fault and they made it right for me! Thanks guys

Good value for the price. Not that much information available for DYI. Took a little to understand how the program worked and how to print the desired page. Tech support responded quicky to questions and was knowledgeable of the program workings. Took advantage of Black Friday sale. Once paid the files came quicky. Only thing I see is that the manual should be broken up by year of vehicle files would be smaller and it would be quicker to find pertinent desired info. order Id #6991825830172 and order#12216

I made a mistake in initial order an
d emailed Alan for help. He fixed my mistake and the transaction went forward. I really appreciate his effort, and I have confidence they are a good company.

Good good good

Got a great service manual for a great price! Fast service and customer service!

Fast support and high-quality manuals. Everything worked perfectly. Would happily buy again!

The initial emanual download did not contain wiring diagram information - Alan researched by VIN and got the correct manual I needed. Thanks Alan!