Update, I eventually did receive my order, about 3 weeks later, no emails or updates from the company. I never received my purchase and the company does not respond to my emails.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have finaly received my order. Did not get any notification that it was on its way. Received about 1 week after it was placed. Could not phone them as they had phone problems. I've sent 2 emails... See more
Two orders were placed over two weeks ago. Nothing shipped, no responses to site-based messages or email, and they claim their phones are down. If this business is still operating, I suspect it is doi... See more
Have ordered from Femplay before and always been happy with process. Ordered at end of April 25 - and nothing. Have tried to contact them via phone, email and form fill - no response. Don't know wha... See more
Company details
About Femplay
Information provided by various external sources
Femplay is 100% Australian Owned and has been heating our bedrooms for over 15 years
Buy the best toys from Australia's #1 Online Adult & Sex Shop. Femplay is 100% Aussie owned & we care about the best toys to get you off.
Shop online now!
Contact info
Yatala, Australia
- 1800 071 267
- service@femplay.com.au
- femplay.com.au
2.1
Poor
2K reviews
Hasn’t replied to negative reviews
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Not for me
Meh. No where near strong enough to do the job. And it’s maddening to find the fastest speed. Not worth it for me
January 18, 2024
Reply from Femplay
Hi,
The Trust Pilot reviews are for our service. As this is for a product, we ask if you would like to leave a product review so customers can see it. Please pop onto the website and provide your product review xo
Reply from Femplay
Hi Olivia,
Cheers for your review xo
Excellent quick service
January 3, 2024
Great product range and super fast…
Great product range and super fast delivery. Online shop experience makes shopping private.
December 18, 2023
The package arrived promptly and…
The package arrived promptly and intact,my wife and I will shop here again 😀
December 4, 2023
Amazing service
December 5, 2023
Ask where items are being shipped
I didn't get my free item as per the company it was shipped from another site. If I knew, I would have ordered from another company. I also find a bit of a weird metallic smell on the product. Also, the base is not really that strong and may not stick to a surface at times.
December 4, 2023
Reply from Femplay
Hi Jaspy,
We have 2 warehouses and sometimes due to stock levels, we may have to dispatch from both. We will email in relation to your issue xo
Service excellent
December 7, 2023
Aware Femplay has competition
Aware Femplay has competition, but your presentation and assistance to potential clients places Femplay at the top of the pack.
Pierre T
December 4, 2023
Reply from Femplay
Hi Pierre,
Thank you for the great review xo
Magic Wand
Don't buy often, but when I do service is great, delivery is prompt, quality is good and the price is right!
December 4, 2023
Fantastic service
Fantastic service. Great advice, went out of their way to find the product for me and get it to me super fast. Just perfect.
December 4, 2023
First time buyer
First time buyer used survey to find the right massager to use. Very helpful descriptions posted with in time predicted
December 4, 2023
Reply from Femplay
Hi First Time Buyer,
Thank you for your great review xo
Speedy service
I wasn't sure my "special" order would arrive in time being a naughty Christmas present for my wife and couldn't believe it when the package arrived almost two weeks before the big day. Thanks for your excellent service, now all I have to do is teach her how to use it.
December 12, 2023
Bit disappointed as usually the service…
Bit disappointed as usually the service is great. However, there were no batteries included in the parcel, even though the invoice said they would be.
December 4, 2023
Reply from Femplay
Hi Anne,
We apologies that you didn't receive your batteries. Human error can happen, we will email you in relation to your batteries. xo
I bought something and it turned up in…
I bought something and it turned up in a timely manner
December 4, 2023
Reply from Femplay
Hi Deane,
Thank you for your email, but why only 3 stars if it arrived in a timely manner? xo
Great product
Great product. Works well even longer than the box initially says. I had a small issue with the emailing and the order number but after a simple phone call I was given the help I needed with ease
December 14, 2023
Unprompted review
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